Program Assistant (52207)

WestCare Inc; Saint Petersburg (FL); On-site; USD 26,174 - 28,929; Full time

Job summary

WestCare Inc. is seeking a Full Time Administrative Clerk in Saint Petersburg, FL. The role involves supporting treatment programs, conducting data entry, and handling daily clerical tasks in a professional office setting.

Responsibilities include answering phones, mail distribution, file maintenance, and minutes from staff meetings. Requires a High School Diploma and at least two years of clerical/receptionist experience; MS Office proficiency is essential.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of clerical/administrative experience.
• Minimum 2 years of receptionist experience preferred.

Responsibilities

• Answer incoming phone lines and distribute messages.
• Provide general administrative/clerical support for the program, including photocopying, filing, and electronic documentation.
• Receive, sort, and distribute mail and faxes; maintain organized filing systems.
• Compile and enter data for required documentation; monitor inventory and place supply orders.
• Attend staff meetings and take minutes; maintain client rosters and confidentiality.

Skills

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Job Details

Job Location: Saint Petersburg - 2510 Central - Saint Petersburg, FL 33712

Position Type: Full Time

Education Level: High School

Salary Range: $19.00 - $21.00 Hourly

Job Category: Admin - Clerical

Position Summary:

Person in this position will provide general program support for individuals receiving treatment and/or intervention services for substance abuse issues. Support services to clients and staff, include, but are not limited to, UA collection/observation and perform day-to-day administrative, clerical and data entry functions, etc. Other duties may be assigned, as needed.

Essential Job Functions:

• Answer incoming phone lines and distribute messages.
• Provide general administrative/clerical support for Program, including photocopying, faxing, filing, and maintaining electronic documentation systems.
• Receive, sort, and distribute mail and faxes.
• Compile and enter data of all required documentation.
• Monitor and maintain office supplies inventory and submit requests for repairs when necessary.
• Prepare orders for office supplies sent to Accountant.
• Participate with intake and discharge documentation of clients, as assigned.
• Maintain organization and security of clients’ open and closed files.
• Assist with preparation and coordination of clients’ graduation and certificates.
• Distribute copies of staff schedules.
• Attend and take minutes of staff meetings, as assigned.
• Maintain client rosters, as required.
• Establish helping relationships with clients and staff characterized by warmth, respect, genuineness, and empathy.
• Facilitate clients’ engagement in treatment and recovery processes to enhance motivation for change.
• Promote client knowledge, skills and attitudes that contribute to positive behavior change, according to program guidelines.
• Work appropriately with clients to recognize and discourage all behaviors inconsistent with program rules and regulations.
• Protect clients’ rights to privacy and confidentiality in all treatment situations and recordkeeping.
• Provide services appropriate to personal and cultural identity and language of clients and their families.
• Understand importance of reporting any suspected incidents of child abuse or neglect and promptly report any such incidents to supervisor on site.
• Embrace and embody mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
• Perform other duties, as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

Essential Qualifications

• Computer proficiency with Microsoft Office products
• Ability to act in professional manner with staff and clients.
• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

Education and/or Experience

• Minimum 2 years of clerical/administrative experience required.
• Minimum 2 years of experience as receptionist preferred.
• High School Diploma or equivalent

Licensure/Certification

None

Working Conditions

• Work is performed primarily in professional, office setting.
• Regular attendance is required.
• Working overtime may be required and essential to perform job duties at times.

WestCare is an Equal Opportunity Employer. Employment at WestCare is contingent upon successful completion of a pre-employment drug test, pre-employment physical and criminal background check