Program Assistant

salvarmycareers; Milwaukee (WI); On-site; USD 35,818,000 - 51,577,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription drug plan

Life insurance

Pension plan

403(b) plan

Paid time off

Job summary

The Salvation Army Adult Rehabilitation Center in Milwaukee is seeking a Program Assistant On Duty to help ensure safety, structure, and smooth operation during assigned shifts while supporting beneficiaries and maintaining program standards.

This full-time position offers a flexible schedule and paid training. You will monitor activity, conduct rounds, respond to incidents, assist with intake and transportation, and document outcomes to support recovery and community impact.

Qualifications

• Must maintain safety and security in a residential program.
• Reliable attendance and punctuality.
• Strong communication and interpersonal skills.
• Ability to respond calmly in emergencies or high-pressure situations.
• Basic math and data entry skills.

Responsibilities

• Maintain a safe, secure environment within the facility.
• Monitor beneficiary activity and adherence to program rules and schedules.
• Conduct facility rounds, bed checks, and building walkthroughs.
• Respond to incidents and complete required reports and documentation.
• Assist with beneficiary orientation, guidance, and general support.
• Lead house meetings and communicate program expectations and updates.
• Support intake processes, including assessments when needed.
• Oversee medication call procedures and ensure proper documentation.
• Administer required testing (e.g., breathalyzer or urinalysis) as needed.
• Supervise beneficiaries assigned to work therapy tasks and provide guidance.
• Provide transportation for beneficiaries when assigned, following safety guidelines.
• Complete daily reports and accurately document program activities and incidents.
• Support recreational and program activities when scheduled.

Skills

Safety & security

Attendance punctuality

Communication skills

Emergency response

Data entry

Policy compliance

Flexible scheduling

Physical tasks

Job description

Program Assistant On Duty

Location:Milwaukee, WI

Pay:$12.50-$18.00 per hour

Job Type:Full-time- 40hrs/weekly

Schedule:Flexible schedule including evenings, weekends, overnight shifts, and holidays as needed

Benefits:

Insurance & Financial

• Comprehensive medical, dental, vision, and hearing coverage
• Prescription drug plan
• Voluntary life insurance
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• Competitive pension plan
• 403(b) retirement savings plan (immediate eligibility)

Paid Time Off

• Vacation days (accrual begins after first month, eligible after 90 days)
• Paid sick days
• Personal days
• Floating holidays
• Paid holidays (immediate eligibility)

About the Role

At The Salvation Army Adult Rehabilitation Center, your work helps support individuals on their journey to recovery. As a Program Assistant On Duty, you will help ensure the safety, structure, and smooth operation of the program during assigned shifts while supporting beneficiaries and maintaining program standards.

What You’ll Do

• Maintain a safe, secure, and orderly environment within the facility
• Monitor beneficiary activity, movement, and adherence to program rules and schedules
• Conduct facility rounds, bed checks, and building walkthroughs
• Respond to incidents and complete required reports and documentation
• Assist with beneficiary orientation, guidance, and general support
• Lead house meetings and communicate program expectations and updates
• Support intake processes, including assessments when needed
• Oversee medication call procedures and ensure proper documentation
• Administer required testing (e.g., breathalyzer or urinalysis) as needed
• Supervise beneficiaries assigned to work therapy tasks and provide guidance
• Provide transportation for beneficiaries when assigned, following safety guidelines
• Complete daily reports and accurately document program activities and incidents
• Support recreational and program activities when scheduled

Training Provided

• Paid training on program policies, procedures, and safety protocols
• Ongoing coaching and support from leadership
• Opportunity to build experience in human services and program operations

Why Join Us

• Mission-driven work that supports recovery and community impact
• Opportunity to make a meaningful difference in people’s lives
• Supportive, team-oriented environment
• Employee Assistance Program and additional benefits

What You’ll Need

Required

• Ability to maintain safety, security, and organization within a residential program environment
• Reliable attendance and punctuality
• Strong communication and interpersonal skills
• Ability to remain calm and respond effectively in emergency or high-pressure situations
• Basic math and computer skills, including data entry and reporting
• Ability to follow policies, procedures, and program guidelines
• Ability to work a flexible schedule, including evenings, weekends, overnight shifts, and holidays
• Ability to stand, walk, and complete facility rounds throughout the shift
• Ability to bend, reach, climb stairs, and perform physical tasks as needed
• Ability to lift up to 20 lbs regularly and assist with up to 50 lbs occasionally
…