Program Analyst, Logistics & Process Improvement

Defense Logistics Agency; Lawton (OK); On-site; USD 75,000 - 95,000; Full time

Job summary

Defense Logistics Agency in the United States seeks a Program Analyst to analyze logistics, supply-chain, and customer-support processes, applying CPI tools to lead improvement events and develop management recommendations.

You will coordinate with internal and external customers to resolve issues, conduct program reviews, prepare briefings and analyses, support risk management and internal controls, and represent the organization in cross-functional meetings.

Qualifications

• Specialized experience in logistics and process improvement.
• Experience using CPI tools to drive improvements.
• Ability to analyze data and develop recommendations.

Responsibilities

• Analyzes logistics, supply-chain, and customer-support processes to improve efficiency and customer satisfaction.
• Applies APEX/Continuous Process Improvement (CPI) tools to lead process-improvement events, studies, and corrective actions.
• Analyzes supply requirements, operational data, performance measures, and customer feedback to develop management recommendations.
• Coordinates with internal and external customers to resolve order, support, and material-related issues.
• Conducts program and customer-service reviews; develops process maps, metrics, guidance, and procedures to improve operations.
• Supports Risk Management and Internal Controls activities, including audit readiness, internal-control testing, risk mitigation, and corrective actions.
• Prepares briefings, reports, analyses, and recommendations; represents the organization in cross-functional process-improvement meetings.

Skills

Logistics analysis

Process improvement

APEX CPI tools

Customer coordination

Education

Bachelor's degree

Job description

Defense Logistics Agency in the United States seeks a Program Analyst to analyze logistics, supply-chain, and customer-support processes, applying CPI tools to lead improvement events and develop management recommendations.

You will coordinate with internal and external customers to resolve issues, conduct program reviews, prepare briefings and analyses, support risk management and internal controls, and represent the organization in cross-functional meetings.