Program Analyst, Informatics Mid-Level

Aptive; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

Aptive seeks a mid-level analyst to evaluate the effectiveness of informatics programs and business processes in a federal context. The role requires analyzing data, preparing metrics, and delivering insights to improve operations and readiness across VA-related initiatives.

The candidate will collect and report on weekly and monthly metrics, analyze trends, and support readiness and gap analyses within the Informatics Surge Readiness Index, leveraging Power BI and ServiceNow reporting tools.

Qualifications

• Bachelor’s degree; 5+ years of experience in program analysis, preferably with clinical informatics or VA healthcare; strong qualitative and quantitative analytical skills.

Responsibilities

• Use source data to evaluate the effectiveness of programs and business processes.
• Use qualitative and quantitative analytical skills to assess the effectiveness of the operations.
• Effectively manipulate data to present program status and make recommendations on improving business processes.
• Collect, analyze, and report metrics for Weekly Meeting and Report (PWS 4.2.B) and Monthly Report (PWS 4.2.D)
• Analyze issue trends, ticket velocity, and training completion data
• Assist with readiness assessments and gap analyses under the IAP-to-EIWMP incorporation effort
• Prepare data packages that feed the Informatics Surge Readiness Index

Skills

Analytical skills

Qualitative analysis

Quantitative analysis

Program analysis

Education

Bachelor’s degree

Tools

Power BI

ServiceNow reporting

PI reporting

Job description

Aptive provides mid-level analytical support focused on measuring the effectiveness of informatics programs, business processes, and surge-support activities. This role must have knowledge in how to plan, analyze and evaluate the effectiveness of operating programs.

Primary Responsibilities

• Use source data to evaluate the effectiveness of programs and business processes.
• Use qualitative and quantitative analytical skills to assess the effectiveness of the operations.
• Effectively manipulate data to present program status and make recommendations on improving business processes.
• Collect, analyze, and report metrics for Weekly Meeting and Report (PWS 4.2.B) and Monthly Report (PWS 4.2.D)
• Analyze issue trends, ticket velocity, and training completion data
• Assist with readiness assessments and gap analyses under the IAP-to-EIWMP incorporation effort
• Prepare data packages that feed the Informatics Surge Readiness Index

Minimum Qualifications

• Bachelor’s degree
• Minimum 5 years of experience in program analysis, preferably with clinical informatics or VA healthcare experience
• Strong qualitative and quantitative analytical skills

Desired Qualifications

• Experience with VA clinical informatics programs or EIWMP
• Proficiency with Power BI, ServiceNow reporting, or similar tools
• Familiarity with LPM/Agile metrics and PI reporting

About Aptive

About Aptive. Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply. About Aptive: Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.