Program Analyst - Health Payer Operations & Analytics

Tecsa; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Vision

Employer-Paid Life Insurance

401(k) match

Paid Time Off

Employee Assistance Programs

Job summary

Zing Health is a tech-enabled insurance company focused on Medicare Advantage for seniors. The Program Analyst supports implementation and performance management of affordability programs and vendors, ensuring programs operate as contracted and deliver value.

You will maintain plans, track SLAs, and reconcile vendor reporting with Analytics and Finance. Join a team focused on patient-centered care, data-driven decision making, and ongoing program improvements to enhance access to affordable care

Qualifications

• Bachelor's degree in healthcare, business, operations, finance, analytics, or a related field.
• Strong analytical and project-organization ability.
• Comfort working with data, contracts, and operational workflows.

Responsibilities

• Maintain implementation plans, milestones, dependencies, risks, and decision logs.
• Prepare vendor scorecards across contractual, administrative, operational, and financial measures.
• Track SLAs, performance guarantees, contractual deliverables, and corrective actions.
• Coordinate meeting materials and document decisions and follow-up.
• Reconcile vendor reporting with internal Analytics and Finance outputs.
• Maintain contract summaries, program documentation, implementation records, and performance history.
• Monitor data-file delivery, issue resolution, and operational performance.
• Support implementation testing, readiness, go-live, and stabilization activities.
• Analyze forecast-to-actual program performance and investigate variances.
• Develop working knowledge of claims, authorization, payment integrity, payer operations, and medical-cost economics.

Skills

Analytical ability

Project management

Education

Bachelor's degree in healthcare, business, operations, finance, analytics, or related field

Job description

Zing Health is a tech-enabled insurance company focused on Medicare Advantage for seniors. The Program Analyst supports implementation and performance management of affordability programs and vendors, ensuring programs operate as contracted and deliver value.

You will maintain plans, track SLAs, and reconcile vendor reporting with Analytics and Finance. Join a team focused on patient-centered care, data-driven decision making, and ongoing program improvements to enhance access to affordable care