Program Analyst

New-York-City-Department-of-Citywide-Administrative-Services; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

DCAS seeks a Program Analyst to support citywide programs, policy implementation, data analysis, and coordination across agencies. The role emphasizes service quality, stakeholder engagement, and efficient operations within DCAS and OCP.

The position targets Staff Analyst eligibility with city residency requirements and offers opportunities to improve procurement and asset management for New York City agencies.

Qualifications

• Master's degree or better in economics, finance, accounting, business, public administration or related field.
• Demonstrated experience with budget, accounting, or financial administration in public or large private sector.
• Strong communication and organizational skills with ability to handle confidential information.

Responsibilities

• Support administration and improvement of citywide employee programs and procurement activities.
• Coordinate, analyze data, prepare reports, and manage stakeholder engagement.
• Coordinate templates, procedures, and process flows; monitor compliance and quality.
• Interact with agencies/vendors to resolve issues and oversee project planning and execution.
• Assist in policy implementation and ensuring timely, accurate recordkeeping.

Skills

In-person customer service

Communication skills

Confidentiality

Problem analysis

Deadline adherence

Team collaboration

Attention to detail

MS Office proficiency

Education

Master's degree in economics/finance/accounting/business/public administration

Bachelor's degree + 2 years experience in budget/administration/finance

Associate degree + 4 years experience

High school diploma + 6 years experience

Tools

Microsoft Office Suite

Job description

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

• Recruiting, hiring, and training City employees.
• Managing 56 public buildings.
• Acquiring, selling, and leasing City property.
• Purchasing over $1 billion in goods and services for City agencies.
• Overseeing the greenest municipal vehicle fleet in the country.
• Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/DCAS to learn more about the work we do.

The Office of Citywide Procurement (OCP) is the centralized procurement line of service with various external and internal functions, including ensuring that procurement processes comply with all applicable rules and mandates. In support of all City agencies, OCP is responsible for citywide contract management, quality assurance, and supply chain management. This work helps maintain the public trust and ensures that all products and services support the City's overarching environmental and economic justice goals.

The Program Analyst supports the administration and continuous improvement of employee-focused citywide programs, including the Child Care Program, OMNY Card Ordering Program, and P-Card and Travel Program. The position is responsible for program coordination, policy implementation, data analysis, customer service, compliance monitoring, and stakeholder engagement to ensure efficient and effective program operations across participating agencies and employees.

Program Analyst duties will include the following, but are not limited to:

• Research surplus sales from various entities to generate greater revenue
• Coordinate reports and prepare planning documents as it relates to storehouse functions.
• Prepare and coordinate logistics between DCAS and other City Agencies
• Recommends new procedures and/or revise current ones
• Manage accounting records to ensure that all sales order & invoice payments, on-line auction receipts and transfer appraisal transactions/values are accurately and completely recorded in a timely fashion
• Manage and conduct field audits and site inspections
• Review online auctions for accuracy and completeness
• Communicate with agencies and/or vendors to resolve any issues or disputes
• Provide coordination and oversight to agency personnel and stakeholders in planning, coordinating and executing projects.
• Assist in preparing templates, standard procedures and process flows
• Assists in implementing policies regarding the identification and tracking of durable goods.
• Perform other related duties.

Only permanent employees in the civil service title of Staff Analyst or those reachable on exam #3116 are eligible to apply.

STAFF ANALYST - 12626

Minimum Qualifications

A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school; or

A baccalaureate degree from an accredited college and two years of satisfactory full- time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area.

An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in "2" above.

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in "2" above.

A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma.

Preferred Skills

• Strong in-person customer service experience.
• Strong desire to work with diverse groups of people.
• Excellent and effective communication skills (written and oral), including the ability to understand and be understood in English.
• Able to handle sensitive situations and maintain a high degree of confidentiality.
• Able to analyze problems and handle potentially difficult situations.
• Comfortable working in a fast paced and dynamic atmosphere, handling multiple activities at a time.
• Able to adhere to deadlines.
• Able to work well independently and within a team.
• Strong computer skills, including experience with the Microsoft Office Suite.
• Must possess strong attention to details.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.