Program Aide ($16 hourly)

The Salvation Army USA Western Territory; Ewa Beach (HI); On-site; USD 16,531 - 22,041; Part time

Job summary

The Salvation Army USA Western Territory's Kroc Center Hawaii seeks a Program Aide to assist instructors in creative arts and education, both on-site and off-site. You will set up and break down spaces, supervise participants, and model positive behavior aligned with the organization’s mission.

Ideal candidates have a high school diploma or GED, experience with children ages 4+, and a genuine concern for their holistic well‑being. Flexible hours, including weekends and evenings, are required.

Qualifications

• High School Diploma or GED required.
• Experience/Interest in working with children ages 4 and up.
• Holistic concern for children's spiritual, emotional, social, intellectual, and physical well‑being.
• Equivalents accepted per education/experience requirements.

Responsibilities

• Lead setup and breakdown of instruction spaces for each session.
• Assist instructor with class supervision and student support.
• Greet and welcome participants; explain class procedures to new participants.
• Provide excellent customer service to participants and guardians.
• Handle disputes professionally and calmly.
• Assist with coordination of special events and off-site outreach.
• Maintain regular and punctual attendance; flexible hours including weekends/evenings.
• Support with administrative duties as needed; follow Salvation Army policies.

Skills

Child supervision

Communication

Customer service

Education

High school diploma or GED

Job description

Position Title

Program Aide

Department

Ray and Joan Kroc Corps Community Center – Kroc Center Hawaii

Supervisor

Creative Arts & Education Manager

Classification

Part Time, On Call, Hourly

General Statement

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional and physical regeneration of all people.

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Kroc Center Hawaii Vision

Kroc Center Hawaii will be a dynamic and flourishing gathering place for diverse community; where all are welcomed, inspired, and transformed through the love of Christ.

Position Summary

The Program Aide will assist the instructor with duties related to creative arts & education instruction, including but not limited to set up, breakdown, and teaching as needed, both at the Kroc Center and offsite for outreach initiatives. He or she will display excellent listening and communication skills, supervising both children and adults, serving as a positive role model in their areas of influence. The Program Aide will have a deep commitment to the mission of The Salvation Army, which will be evident in his or her professional life and the manner in which he or she represents The Salvation Army Ray and Joan Kroc Corps Community Center in the community.

Requirements

• High School Diploma or GED.
• Experience/Interest in working with children ages 4 and up.
• Must have a genuine holistic concern for children including their spiritual, emotional, social, intellectual, and physical well‑being.

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities will be accepted.

Preferred Education and Experience

• Have successful experience in assisting program leadership as well as working with parents and volunteers.
• Previous experience participating in or leading a fine arts program, including but not limited to music, art or dance, or education.
• Prior experience supervising children in an educational or recreational setting.

Essential Functions

• Lead arrangement and break down of instruction spaces, setting each instructor up for a successful session of teaching.
• Assist instructor with class supervision.
• Provide assistance to students as needed with regards to creative arts & education instruction.
• Greet, introduce, and welcome participants. Acquaint new participants with class procedures.
• Provide excellent customer service to all participants and their guardians, upholding the vision of the Kroc Center Hawaii.
• Handle disputes with participants, parents and staff in a professional, responsible and calm manner.
• Assist with coordination and execution of special events and off‑site outreach initiatives.
• Maintain regular and punctual work attendance.
• Assume a schedule of flexible working hours, including weekends, holidays and evenings.
• Assist with administrative duties as needed.
• Follow and ensure adherence to The Salvation Army Policies and Procedures.
• Maintain the Code of Ethics policy, which has been established for the Kroc Center Hawaii.
• Attend staff meetings as required.
• Perform other duties as assigned.
• Program Aide may be required to perform duties away from the Kroc Center Hawaii campus (i.e. assistance at performances, rehearsals, etc.).

Mental Demands

This position requires the ability to interact with co‑workers and the public in a positive, professional manner in conformity with The Salvation Army Mission Statement. Must be able to work with people of a diverse background and circumstances. The work will be in a fast‑paced environment, work under stressful conditions and must maintain poise under pressure. The position must manage and prioritize multiple projects in an organized and efficient manner to meet tight deadlines. Must respond to crisis situations in a calm and effective manner and must be able to work with limited supervision, and work in a team setting with other professionals.

Physical Demands

The position requires sitting, stooping, kneeling, bending, standing, walking, use of vision, pushing/pulling/lifting/carrying 25–50 pounds and occasionally more than 50 pounds with assistance.

Communication Demands

The position requires talking to co‑workers, clients, vendors; requires written communication to and from co‑workers, clients, vendor; talking on the telephone; requires responding to written or verbal requests of co‑workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies.

Equipment Needs

Equipment used includes general office equipment such as computers, photocopiers, scanners, printers, fax machines, telephone (office and cell), video projectors, sound‑systems, microphones, audio‑visual and lighting equipment, 10‑key calculator.

Clearances

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job­-related instructions and to perform any other job­-related duties requested by management.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Equal Opportunity Employer

Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.