PROGRAM ADMINISTRATOR - SES - 79001442

State of Florida; Miami (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Mentorship/Volunteer opportunities

Job summary

The State of Florida’s Division of Florida Condominiums, Timeshares and Mobile Homes seeks a PROGRAM ADMINISTRATOR to supervise staff, plan workloads and ensure effective public engagement. The role reports to the Bureau Chief of Public Engagement and manages inquiries and regulatory processes.

Based in the Doral office, you will supervise employees, coordinate with leadership, and ensure compliance with statutes while maintaining service quality and timely investigations.

Qualifications

• Ability to read, interpret, and apply statutes and administrative rules to specific factual scenarios.
• Ability to collect, evaluate, and analyze information; identify violations of statutes and rules; determine elements of alleged violations.
• Ability to present information effectively in public forums.

Responsibilities

• Oversee supervision and management of assigned employees.
• Plan, organize and delegate work; develop workloads, deadlines, and time utilization strategies.
• Coordinate with supervisors to ensure policies and procedures are up to date.
• Ensure staff directs constituents to resources and reports any allegations.

Skills

Read statutes & rules

Information analysis

Public presenting

MS Word

MS Excel

MS PowerPoint

Vehicle operation

Supervisory experience

Investigative/regulatory experience

Education

Bachelor’s or Associate degree

2 years investigative or regulatory experience

2 years supervisory experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

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The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:883191

Agency: Business and Professional Regulation

Working Title: PROGRAM ADMINISTRATOR - SES - 79001442

Division of Florida Condominiums, Timeshares and Mobile Homes

Our Organization and Mission:

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

The work you will do:

This position is based in the Doral office of the Division of Florida Condominiums, Timeshares, and Mobile Homes and reports to the Bureau Chief of Public Engagement. The incumbent is responsible for overseeing the Consumer Advocate sections.

Your Specific Responsibilities:

The incumbent in this position is responsible for all tasks related to the supervision and management of their assigned employees.

• Supervises employees by assigning work, reviewing progress, and assessing performance. Performs all required administrative tasks, supervision, and program control of employees within the Division of Condominiums, Timeshares, and Mobile Homes. This includes approving attendance and leave, writing and updating position descriptions, conducting recruitment and selection activities, and other supervisory-related duties.
• Plans, organizes, and delegates work assignments, continuously evaluating their effectiveness to enhance service delivery to the public. Develops workloads, workflows, deadlines, work objectives, and time utilization strategies with Regulatory Specialists. Reviews and assigns inquiry cases and coordinates all inquiry activities within the assigned area.
• Coordinates with the Bureau Chief of Public Engagement and other supervisors to ensure the public engagement section is up to date with current policies and procedures.
• Ensures that Regulatory Specialists direct constituents to the appropriate resources and promptly report any allegations of criminal activity to the criminal referral unit.
• The incumbent in this position performs responsible managerial work by directing the activities of a regional office. Pursuant to F.S. 110.205(2)(W), this position spends 50% or more of its time communicating with, motivating, training, and evaluating employees. This position plans and directs employees' work and has the authority to recommend hiring, firing, and other personnel actions.
• Performs other related work as required.

Knowledge, Skills & Abilities:

• Ability to read, interpret, and apply statutes and administrative rules to specific factual scenarios.
• Ability to collect, evaluate, and analyze information; identify violations of statutes and rules; and determine elements of alleged violations.
• Ability to present information effectively in public forums.
• Proficiency in using computers, including Windows-based software programs such as Microsoft Word, Excel, and PowerPoint.
• Ability to operate a motor vehicle safely in various driving environments
• Two (2) years of supervisory experience.
• Two (2) years of investigation, regulatory, or relevant experience.

Preferred:

• A bachelor’s or associate’s degree from an accredited college or university in a related field; at least two (2) years of investigative or regulatory experience; and two (2) years of supervisory experience.

Benefits of working for the State of Florida:

Working for the State of Florida is more than a paycheck. The state’s total compensation package for our SES and Career Service employees features a highly competitive set of benefits including:

• Mentorship/Volunteer opportunities – one hour a week per month

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status. NOTE : This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

The Florida Department of Business & Professional Regulation is committedto increasing recruitment and hiring of individuals with disabilities andimproving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at [phone]. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation. SPECIAL REMINDERS: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov . If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans andtheir family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is [e-mail].

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.