Professional Services Intern

Stie Yai; United States; On-site; USD 39,000 - 65,000; Full time

Benefits offered by this job

401k matching

Flexible PTO

Holidays

Caregiver leave

Parental leave

Life insurance

Disability insurance

Health insurance

Dental coverage

Vision coverage

Prescription drug coverage

Job summary

Sprinklr is seeking a motivated student for a remote analytics internship to turn data into actionable insights. You’ll support reporting, dashboards, and data workflows using tools like Power BI across Operations and Delivery.

You will document requirements, map data pipelines, and draft recommendations while gaining exposure to enterprise SaaS implementations and AI-enabled analytics. This paid role includes a comprehensive benefits package and the chance to work with cross-functional teams on

Qualifications

• Pursuing a bachelor’s degree in Business, STEM, Computer Science, Data Analytics, Information Systems, or related field.
• Strong analytical, organizational, and communication skills.
• Self-motivated and comfortable working remotely.
• Preferred qualifications include exposure to data visualization tools (e.g., Power BI), familiarity with Confluence or similar tools, and interest in analytics, data management, or AI-enabled tools.

Responsibilities

• Analyze existing data, tools, and processes to identify opportunities for improved reporting and service delivery.
• Gather, document, and help define requirements for new or enhanced dashboards and operational reports.
• Document current data pipelines, analytics solutions, and operational workflows.
• Research industry and operational best practices; identify gaps and draft recommendations.
• Support development and maintenance of dashboards providing actionable insights.
• Assist Operations and Delivery teams with day-to-day coordination and support.
• Contribute to professional services automation and documentation tools.
• Participate in and support effective meetings and documentation.
• Use Sprinklr-approved and AI-enabled tools to improve efficiency.

Skills

Analytical skills

Organizational skills

Communication

Remote work

Power BI

Confluence

Education

Pursuing bachelor's degree in Business/ STEM/ CS

Tools

Confluence

Job description

Your Role

Key responsibilities include:

• Analyze existing data, tools, and processes to identify opportunities for improved reporting and service delivery.
• Gather, document, and help define requirements for new or enhanced dashboards and operational reports.
• Document current data pipelines, analytics solutions, and operational workflows.
• Research industry and operational best practices; identify gaps and draft recommendations.
• Support development and maintenance of dashboards providing actionable insights.
• Assist Operations and Delivery teams with day-to-day coordination and support.
• Contribute to professional services automation and documentation tools.
• Participate in and support effective meetings and documentation.
• Use Sprinklr-approved and AI-enabled tools to improve efficiency.

About You

The company is looking for candidates who meet the following qualifications:

• Currently pursuing a bachelor’s degree in Business, STEM, Computer Science, Data Analytics, Information Systems, or related field.
• Strong analytical, organizational, and communication skills.
• Self-motivated and comfortable working remotely.
• Preferred qualifications include exposure to data visualization tools (e.g., Power BI), familiarity with Confluence or similar tools, and interest in analytics, data management, or AI-enabled tools.

Compensation & Benefits

• Base salary range: $39,000 - $65,000, depending on experience, qualifications, job-related knowledge, skills, and geographic location.
• Eligibility to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.
• US-based employees receive a benefits package including 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Training & Development

• Gain exposure to how enterprise SaaS implementations and customer onboarding work.
• Hands-on experience with configuration and technical delivery projects.
• Exposure to data analysis in a customer-facing environment.
• Learn how cross-functional teams collaborate to deliver customer value.
• Insight into Sprinklr’s business model and product ecosystem.