Professional Services Engineer, Claris

Apple Inc.; Sunnyvale (CA); Hybrid; USD 126,000 - 189,000; Full time

Job summary

Claris, an Apple company in Sunnyvale, California, seeks a Professional Services Engineer with deep FileMaker expertise to design, build, and support business-critical solutions across customer engagements. You will lead the full development lifecycle, collaborate with Product and Engineering, mentor partners, and help grow the developer ecosystem around Claris platforms.

This role blends hands-on development, technical consulting, and cross-functional collaboration to deliver tailored FileMaker

Qualifications

• 7+ years of experience designing, developing, deploying, and maintaining solutions using the Claris FileMaker platform.
• Strong knowledge of FileMaker solution architecture, data modeling, scripting, layouts, integrations, security, testing, and deployment.
• Experience gathering business requirements and translating them into reliable technical solutions.
• Experience working directly with customers, partners, developers, or other external technical stakeholders.
• Ability to lead projects through the complete software development lifecycle.
• Strong written and verbal communication skills, including the ability to explain technical concepts to both technical and nontechnical audiences.
• Strong commitment to solution quality, testing, documentation, and long-term maintainability.

Responsibilities

• Support the Head of Professional Services as a flexible technical resource across projects, teams, customers, and stakeholders.
• Serve as a primary point of contact for companies testing or evaluating new Claris and FileMaker products.
• Answer technical questions, resolve issues, and build trusted relationships with external developers and engineers.
• Consult directly with customers across engagements ranging from short discovery phases to large, multi-month solution builds.
• Collaborate with Claris partners, customers, and Engineering teams to design and deliver tailored FileMaker solutions.
• Lead the full development lifecycle for internal FileMaker solutions, including requirements gathering, solution architecture, development, testing, deployment, documentation, and ongoing maintenance.
• Support the migration and modernization of legacy systems by standardizing workflows, improving reliability, and applying current platform capabilities.
• Champion robust testing practices and maintain clear, accurate documentation across solutions and systems.
• Monitor community and developer activity, identify recurring issues, and share actionable insights with Professional Services, Product, and Engineering.
• Help grow and maintain a healthy, knowledgeable, and engaged developer ecosystem around Claris products and services.
• Stay current with the latest Claris platform capabilities, including AI integrations and recent FileMaker releases.
• Contribute customer, developer, and technical feedback that may help inform the future direction of the FileMaker platform.
• Participate in daily standups and help establish clear development practices and standards across a dynamic, project-based team.

Skills

FileMaker

Solution architecture

Data modeling

Scripting

Security

Testing

Deployment

Communication

Customer facing

Project leadership

Education

Bachelor’s degree or equivalent

Job description

Sunnyvale, California, United States Software and Services

Join Claris, an Apple company, as a Professional Services Engineer. Claris empowers people and organizations to solve complex business problems through powerful, flexible technology.We are seeking an experienced FileMaker developer who is equally comfortable building solutions, advising customers, collaborating with technical teams, and supporting the broader Claris developer community. In this role, you will work across customer engagements, internal development initiatives, product evaluations, and ecosystem programs to help organizations get the most from the Claris platform.You will support the Head of Professional Services and operate across a fluid portfolio of projects, teams, and stakeholders. The ideal candidate combines deep FileMaker expertise, strong customer instincts, sound technical judgment, and the flexibility to contribute wherever the business needs them most.

Description

The Claris Professional Services team works directly with customers, partners, developers, Product, and Engineering to design, build, modernize, and support business-critical solutions.As a Professional Services Engineer, you will consult on customer engagements ranging from focused discovery projects to complex, multi-month implementations. You will also lead the development of internal FileMaker solutions, support companies evaluating new Claris products, and help strengthen the developer ecosystem around the Claris platform.This is a highly collaborative and customer-facing role requiring the ability to move between hands-on development, technical consultation, community engagement, and cross-functional partnership. You will bring customer and developer insights back into Claris, helping improve our services and potentially influence the future direction of the platform.

Responsibilities

• Support the Head of Professional Services as a flexible technical resource across projects, teams, customers, and stakeholders.


• Serve as a primary point of contact for companies testing or evaluating new Claris and FileMaker products.


• Answer technical questions, resolve issues, and build trusted relationships with external developers and engineers.


• Consult directly with customers across engagements ranging from short discovery phases to large, multi-month solution builds.


• Collaborate with Claris partners, customers, and Engineering teams to design and deliver tailored FileMaker solutions.


• Lead the full development lifecycle for internal FileMaker solutions, including requirements gathering, solution architecture, development, testing, deployment, documentation, and ongoing maintenance.


• Support the migration and modernization of legacy systems by standardizing workflows, improving reliability, and applying current platform capabilities.


• Champion robust testing practices and maintain clear, accurate documentation across solutions and systems.


• Monitor community and developer activity, identify recurring issues, and share actionable insights with Professional Services, Product, and Engineering.


• Help grow and maintain a healthy, knowledgeable, and engaged developer ecosystem around Claris products and services.


• Stay current with the latest Claris platform capabilities, including AI integrations and recent FileMaker releases.


• Contribute customer, developer, and technical feedback that may help inform the future direction of the FileMaker platform.


• Participate in daily standups and help establish clear development practices and standards across a dynamic, project-based team.

Minimum Qualifications

• 7+ years of demonstrated experience designing, developing, deploying, and maintaining solutions using the Claris FileMaker platform.


• Strong knowledge of FileMaker solution architecture, data modeling, scripting, layouts, integrations, security, testing, and deployment.


• Experience gathering business requirements and translating them into reliable technical solutions.


• Experience working directly with customers, partners, developers, or other external technical stakeholders.


• Ability to lead projects through the complete software development lifecycle.


• Strong written and verbal communication skills, including the ability to explain technical concepts to both technical and nontechnical audiences.


• Strong commitment to solution quality, testing, documentation, and long-term maintainability.

Preferred Qualifications

• Ability to manage multiple projects, priorities, and stakeholders in a fast-moving environment.


• Ability to work independently while collaborating effectively across distributed and cross-functional teams.


• Experience in professional services, technical consulting, solution architecture, or customer-facing engineering.


• Advanced knowledge of the FileMaker platform and its broader developer ecosystem.


• Experience modernizing legacy FileMaker solutions or migrating complex business systems.


• Experience designing and delivering large-scale or business-critical FileMaker implementations.


• Familiarity with APIs, web services, cloud platforms, authentication technologies, and third-party integrations.


• Experience incorporating AI services or AI-enabled workflows into business applications.


• Experience engaging with developer communities, beta programs, technical enablement initiatives, or product feedback programs.


• Experience defining development, testing, documentation, and release-management standards.


• Strong problem-solving skills and the ability to operate effectively when requirements, priorities, or project needs evolve.


• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $125,500 and $189,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.