Professional Services Consultant - Data Security

Proofpoint; Topeka (KS); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Flexible work environment

Global collaboration opportunities

Job summary

Proofpoint in Topeka, KS seeks a Professional Services Consultant to oversee implementations and consultative engagements for Proofpoint Data Security products including Endpoint DLP, ITM SaaS, Email DLP, CASB, DSPM and ITD. You will develop new services, implement best practices, and assist in customer escalations as needed.

The ideal candidate has 4+ years in a customer-facing role and IT consulting, with strong communication and the ability to work with executives to deliver measurable

Qualifications

• 4+ years in a customer-facing role.
• 4+ years IT consulting or related fields.
• Familiarity with Data Security Insider Threat Management, Endpoint Security, Cloud Security, DSPM, and ITD.
• Clear and effective communication skills, written and verbal.
• Strong organizational abilities with attention to detail.
• Ability to engage with non-technical managers and executives.

Responsibilities

• Oversee implementations and consultative engagements for Proofpoint Data Security products.
• Develop new services and implement best practices; assist in escalations.
• Coordinate with Sales, Support, Engineering and Product teams to ensure customer success.
• Scope engagements by assessing client operations and requirements; provide design solutions.
• Present updates to management on risks, challenges and proposed solutions.

Skills

Customer-facing

IT consulting

Data security

Insider threat management

Endpoint security

Cloud security

Communication skills

Project coordination

Tools

PowerShell

Active Directory

IIS

MS SQL

Entra ID

Job description

About Us

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work

• Bold in how we dream and innovate
• Responsive to feedback, challenges and opportunities
• Accountable for results and best in class outcomes
• Visionary in future focused problem-solving
• Exceptional in execution and impact

The Professional Services Consultant

will oversee implementations and consultative engagements for the Proofpoint Data Security products. This includes

• Endpoint DLP
• Insider Threat Management (ITM) SaaS
• Email DLP
• Cloud Application Security Broker (CASB)
• SaaS Isolation & Adaptive Access Control (AAC)
• Data Security Posture Management (DSPM)
• Insider Threat Detection (ITD)
• ITM On-Premises
• Proofpoint Isolation

This individual will develop new services, implement best practices, and assist in customer escalations as needed.

The ideal candidate has the demonstrated ability to ensure successful service delivery and customer success as well as third party DLP solutions (Microsoft + Symantec DLP offerings) to support migrating legacy solutions to the Proofpoint Data Security Posture Platform.

Proofpoint’s Consultants are service delivery experts who manage and align client business priorities with data protection strategies. As subject matter experts on a wide spectrum of information security models, best practices, and operational strategies, our Consultants reduce clients’ security risk by mapping technology to organizational processes and resources.

This role is challenged with delivering innovative ideas and solutions that derive measurable results. This is a critical and visible role as it involves support for several of Proofpoint’s top accounts.

The Consultant must be confident in working with technical resources, analysts, project sponsors, and executive levels to provide excellent service delivery and communication which includes

• Product deliverables
• Conducting conference calls/meetings
• Consulting process reviews/workshops
• Briefings

The position requires the ability to work with non-technical managers and executives to develop technical and business requirements for their company’s custom data security program.

Your day-to-day

• Thoroughly scope engagements through assessing the client’s operations and business processes, gathering key business and functional requirements, and making recommendations for improvements to optimize Proofpoint technologies.
• Provide strategic program design solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people.
• Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations.
• Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high.
• Present updates to management identifying risks, challenges, and proposed solutions.

What you bring to the team

• 4+ years industry experience in a customer-facing role
• 4+ years of experience in IT consulting or related fields
• Familiarity with Data Security Insider Threat Management, Endpoint Security, Cloud Security, Data Security Posture Management, and/or Identity Threat Detection concepts
• Clear and effective communication skills, both written and verbal
• Demonstrated organizational abilities with a keen eye for detail
• Commitment to delivering exceptional client service, with the confidence to engage in-person and virtually
• Proven ability to manage multiple tasks simultaneously and follow through to completion
• English proficiency in both technical and non-technical communication is required

Desired Skills

• Experience in Active Directory, Entra ID (Azure AD), GPO management, and PowerShell scripting
• Exposure to identity security tools, deep knowledge of "identity-centric indicators of compromise", and understanding of deception-based detection
• Experience in Windows Server environment; experience with web infrastructure components like IIS and MS SQL
• Basic understanding of Linux infrastructure
• Exposure to Microsoft or Symantec DLP solutions
• Technical Spanish speaking skills

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities

Our Culture

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [e-mail].

Base Pay Ranges

SF Bay Area, New York City Metro Area

Base Pay Range 111,300.00 - 174,900.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska

Base Pay Range 93,300.00 - 146,630.00 USD

All other cities and states excluding those listed above

Base Pay Range 83,600.00 - 131,340.00 USD