Professional Service Technician

Panasonic Corporation of North America; Johnson City (TN); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Sign-on bonus

Company vehicle provided

Paid training

Bonuses based on performance

Job summary

Hussmann, a Panasonic USA subsidiary, seeks a skilled HVAC/R technician in Johnson City, TN. The role involves maintaining and repairing commercial refrigeration, HVAC systems, and self-contained merchandisers, with emphasis on safety and customer relations.

A minimum of 5 years in HVAC or a related field is required, plus EPA certifications and a valid driver’s license. The position offers paid training, long-term career growth, bonuses, and a company vehicle.

Qualifications

• Requires HVAC-R certification or 5 years' experience in HVAC/HVAC-R.
• Preferred Technical Degree.
• EPA Certification (EPA 608 Universal) required.
• Must have a valid driver's license and safe driving record.

Responsibilities

• Maintains, diagnoses and repairs refrigeration, heating and air-conditioning systems in supermarkets and cold storage facilities.
• Develops first-line customer relations and identifies sales opportunities.
• Performs routine maintenance on supermarket refrigeration systems and merchandisers.
• Manages vehicle and inventory, orders parts and documents work accurately.
• Communicates clearly via hand-held device for paperwork and invoicing.

Skills

Communication skills

Leadership

Mechanical aptitude

Customer relations

Education

High School/GED

HVAC-R Certification

Job description

Overview

Are you motivated and eager to grow your career in refrigeration?

Hussmann’s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, and cold storage facilities.

Build your career with industry leaders since 1906. Join our team of hardworking, refrigeration experts and discover your potential.

Why Hussmann?

• Bi-annual bonuses based on performance
• Paid training and access to online training videos
• Paid drive time (including overtime)
• 22 days paid off – 10 days of vacation, 12 company holidays
• Company vehicle provided
• On-the-job, hands-on training opportunities for Technicians, electrical and mechanical theory, and model-based training
• Sign-on bonus available

Responsibilities

Maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities. Operates independently with a minimum of direct supervision. Develops first line customer relations and identifies potentials sales opportunities.

• Performs prescribed, routine maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers.
• Enough system knowledge to match customer needs with potential sales opportunities. Manage truck inventory. Orders, receives, bills out and maintains parts responsibly with a minimum of waste.
• Manages assigned vehicle within all company guidelines. Maintains a clean vehicle, performs required maintenance on time.
• Completes necessary documents and electronic communication in a thorough, accurate and timely manner. Demonstrate the ability to utilize hand-held device to complete necessary paperwork and invoicing requirements.
• Ability to systematically utilize mirror and flashlight to check all joints, install PVC drain pipe with minimal supervision, set and trim cases, install and adjust glass doors and frames, use temperature sensors and gauges, determine proper coil layout in complex boxes, and locate refrigerant leaks
• Accurately identify pipe size and fittings by sight, perform system refrigerant and oil conversions and test oil during conversion and electric weld a variety of metals and joint types.
• Identify, troubleshoot, and correctly size thermostatic expansion valves.
• Working knowledge of pressure regulators as they pertain to pressurized gases.
• Additional responsibilities as assigned.

Qualifications

Formal Education Requirement:

Required Level: High School/GED and Completion/Certification from an HVAC-R Technical School or 5 years of experience in HVAC or HVAC-R

Preferred level: Technical Degree

Minimum Years of Experience Necessary:5 year min experience with Tech Degree

ADDITIONAL INFORMATION:

• Must have a Valid Driver’s License and maintain a safe driving record accordance with the Fleet Policy.
• Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period of time.
• Must have excellent verbal and written communication skills, detail orientated and highly motivated.
• Must have strong mechanical aptitude.
• Must be able to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
• Strong leadership and business acumen.
• EPA Certification.
• EPA 608 Universal Certification.
• Superior DECISION-MAKING ability and paperwork skills.
• Must have excellent verbal and written communication skills, detail orientated and highly motivated.
• HVAC/R with minimum 5-year commercial experience.

Benefits & Perks – What’s In It For You*

Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here’s what you can expect:

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits – Paid time off, stewardship, and parental leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation.

*Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status.

About Hussmann

For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success.

For more information about Hussmann, please visit www.hussmann.com.

Hussmann is a subsidiary of Panasonic USA.

Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.