Professional Sales Representative

4 LZB Retail, Inc.; Tacoma (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401k with match

Paid Vacation

Disability Insurance

Life Insurance

Paid Training

Tuition Reimbursement

Job summary

La-Z-Boy Incorporated in Tacoma, WA, is hiring a Professional Sales Representative. You will guide high-end clients through a premium sales experience, create inspired spaces with luxury furniture, and implement the La-Z-Boy selling process to close sales. Training pay is provided, with uncapped commissions and no ceiling on earnings.

The role offers base + commissions, a modern showroom environment, ongoing training, and employee discounts. Prior luxury retail experience is a major plus.

Qualifications

• High School Diploma or equivalent required.
• Excellent communication and customer service skills required.
• Ability to close sales and meet goals.
• Preferred Bachelor's in Business or related field.

Responsibilities

• Guide high-end clients through a premium sales experience.
• Create inspired spaces with luxury furniture.
• Implement the La-Z-Boy selling process and close sales.
• Schedule deliveries and manage customer records.

Skills

Excellent communication

Customer service

Organizational skills

Interpersonal skills

Persuasion & negotiation

Time management

Teamwork

Education

High School Diploma or equivalent

Bachelor’s degree in Business or related field

Tools

Microsoft Office

Job description

Company Culture

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La‑Z‑Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!

Job Summary

Join our dynamic team and embark on a rewarding career where your ambition drives your success.

Compensation

Competitive earnings potential: includes an hourly base wage plus UNCAPPED commissions on all Sales.

Training Pay: $18 per hour for 2-6 weeks (no commissions)

Average Annual Earning Potential After Training: $55,000 - $75,000+ (inclusive of base and commission)

Post-Training Pay: Base Pay: $15 per hour

Commission: UNCAPPED commissions on written sales. 1 - 6% in commissions on monthly sales based on sales achievement vs goal – commission % increases as performance to goal increases.

Job Description

Sell Luxury. Live Modern. Earn Without Limits.

Now Hiring: Professional Sales Representative – La‑Z‑Boy Furniture Galleries

Location: Tacoma, WA

Compensation: Base + Unlimited Commission

La‑Z‑Boy isn’t just comfort — it’s modern, elevated, and unmistakably stylish. We’ve redefined the way people see furniture, and now we’re looking for someone who can match that energy on the sales floor. This is your chance to turn your natural charm, eye for design, and competitive drive into real results — and real income.

What You’ll Be Doing:

• Guiding high‑end clients through a premium sales experience.
• Creating inspired spaces with world‑class furniture and décor.
• Curating luxury looks while earning commissions with no ceiling.

What You’ll Get:

• A sleek, modern showroom that feels more like a gallery than a store.
• Ongoing training in luxury sales, interior trends, and design consultation.
• Exclusive employee discounts so your own space turns heads.
• A brand that sells itself — and a team that celebrates success.

Who You Are:

• Polished, persuasive, and endlessly ambitious.
• Passionate about modern aesthetics and premium materials.
• Obsessed with detail, service, and delivering the wow factor.
• Experienced in sales or retail (luxury experience = a major plus).
• You don’t do average — and neither do we.

What You Can Expect:

Training Pay: $18 per hour for 2-6 weeks (no commission)

Average Annual Earning Potential After Training: $55,000 - $75,000+ (inclusive of base and commission)

The company will not pay less than state/local minimum wage requirements.

Benefits

BENEFITS:

• Health Insurance through Blue Cross/Blue Shield Optum for Prescriptions
• In‑Network Dental and Vision Insurance
• Paid Vacation
• 401k with match
• Disability Insurance
• Life Insurance and AD&D
• Paid Bonding Leave
• Paid Training
• Health Savings Account - Contributions go in tax‑free, grow tax‑free and are withdrawn tax‑free
• Tuition Reimbursement (may receive up to $5,250 per calendar year)
• Employee Assistance Program (Free to all employees!) Counseling sessions Financial and legal resources

Benefits for Employees in the US:

• Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%.
• Paid time off includes: 9‑11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non‑exempt only) or state mandated sick time.

Key Responsibilities

KEY RESPONSIBILITIES (other duties as assigned): Drives Sales Contribute to store sales goals by selling furniture, accessories and services offered by La‑Z‑Boy Promote the Design program & assist the Designer to achieve established Design program sales goals Consistently execute the La‑Z‑Boy selling process and strive to provide a favorable experience to all customers. Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‑up, after sale service and continuing contact with all previous and potential customers Maximize store promotions, marketing initiatives, and grassroots programs Maintain strong knowledge of the features and benefits of existing and new product lines Design Program Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service. Execute and champion the Design process following the established company guidelines Responsible for supporting design related functions in the store Customer Focus Provide the highest level of customer service to all current and future customers Ensure that each La‑Z‑Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process Effectively use Podium to ensure customer satisfaction and future follow‑up Make sound business decisions to deliver customer satisfaction and promote team environment Provide support by being responsive to incoming phone calls and emails Assist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience People Maintain a positive working relationship with all store employees Assist to train, coach and develop new peers on La‑Z‑Boy product knowledge and selling process/skills to achieve store sales goals Help promote and champion a culture of sales and service Operational Excellence Assist with maintenance of the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries Responsible for accurately completing daily On‑Point system logs Show a sense of urgency, enthusiasm and excitement with the store team and customers Maintain adequate knowledge of company standards, product knowledge and internal processes and systems Consistently schedule deliveries with customers Responsible for opening and closing of the store

Minimum Requirements

• High School Diploma or equivalent
• Previous selling experience and ability to close a sale strongly preferred
• Excellent communication, customer service skills, and organizational skills
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence
• Demonstrated persuasion and negotiation skills
• Ability to effectively manage time and conflicting priorities
• Ability to effectively and productively with others as a team
• Ability to work the schedule and hours dictated by business needs
• Ability to work evenings, weekends and holidays as required
• Initiative to meet assigned goals, missions and objectives and motivated to achieve more
• Strong attention to detail
• Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint

Preferred Requirements

• Bachelor’s degree in Business or a related field

Supervisory Responsibilities

None

Physical Demands / Work Environment

Ability to lift and/or carry up to 50 pounds.

Ability to stand for long periods of time.

Nearly continuous use of repetitive hand motions, hearing and listening.

Often required to sit, walk, bend and stoop.

Subject to inside environmental conditions.

Ability to pass background and drug screen.

Other Duties

Other duties may vary as necessary.

Equal Employment Opportunity

At La‑Z‑Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [e-mail] or by calling 734-242-1444.