Professional InnKeeper

Bayfront Westcott House; Lincolnville (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Bayfront Westcott House in downtown St. Augustine, Florida, is a 16-room luxury bed and breakfast seeking enthusiastic team members who love hospitality and delivering attentive service.

This is a fast-paced but detail-oriented role where every guest experience matters. Duties include answering phones, making reservations, checking guests in, assisting with rooms and amenities, overseeing social hour, and helping with housekeeping and laundry.

Qualifications

• Experience in customer service is preferred.
• Previous hotel/inn experience is a plus but not required.

Responsibilities

• Answer phones and handle reservations.
• Process reservations, payments, and related paperwork.
• Check in guests and assist with their rooms.
• Oversee social hour and assist with closing tasks.
• Assist with housekeeping and laundry as needed.
• Perform other duties as assigned.

Skills

Customer service

Job description

Busy downtown St. Augustine bed and breakfast is looking for enthusiastic and conscientious people who know and love St. Augustine and thrive in a fast-paced but detail-oriented environment.

• Previous hotel experience preferred but not required. Duties include answering phones, making reservations, processing reservation-related paperwork and payments, checking in guests, helping guests to their rooms, overseeing social hour, closing tasks, housekeeping, laundry, and other duties as assigned.
• This is a working position and all duties above will be performed. Everyone on staff is required to serve breakfast, clean rooms, and do laundry. Customer Service experience preferred. Weekends and holidays required.
• Typical shift hours would range from 7:30am to 10pm. The shift could be from 7:30am until 4pm, 1pm to 9pm, 11am-9pm (these are just examples) and varies with business needs.
• If you are looking for a place to grow, there is room for that with this position. Pay commensurate with experience.

Bayfront Westcott House is a 16-room, full-service luxury bed and breakfast set along the scenic waterfront in historic downtown St. Augustine, Florida. Known for its warm hospitality and elevated guest experience, the inn blends timeless Southern charm with modern comfort. Each uniquely designed room offers upscale amenities, thoughtful touches, and a relaxing atmosphere that makes every stay feel special. Guests enjoy gourmet breakfasts, evening socials, and personalized service that reflects the property’s commitment to exceptional hospitality. Its prime location places visitors steps from the city’s celebrated attractions, restaurants, and cultural landmarks, while still offering a peaceful retreat with beautiful views of Matanzas Bay. Bayfront Westcott House is dedicated to creating memorable experiences for every guest, making it an ideal workplace for individuals who value service excellence, attention to detail, and genuine connection. This is a place where hospitality professionals can grow, contribute, and take pride in delivering unforgettable stays.