Professional, Education Systems

NBSTSA; Raynham (MA); On-site; USD 112,000 - 152,000; Full time

Job summary

Johnson & Johnson, DePuy Synthes education technology team in MA Raynham, seeks a Professional, Education Systems to translate educational needs into scalable digital solutions. You will partner with stakeholders, product owners, and IT to drive adoption of learning platforms globally.

Role focuses on educating customers and internal teams, leveraging AI/analytics to enhance engagement, with responsibilities spanning roadmap support, requirements, and release execution.

Qualifications

• Bachelor's degree in IS/CS/Business/Engineering or related field is required.
• Master's degree or MBA preferred for advanced analytic responsibilities.
• Experience translating business needs into technical requirements.

Responsibilities

• Serve as product analyst for education-focused platforms aligned to commercial strategy.
• Gather, analyze, and document business, functional, and technical requirements.
• Collaborate with Product Owners and IT to support roadmap, backlog, and releases.
• Analyze platform performance and user engagement for improvements.
• Support testing, validation, and deployment to meet quality and compliance.

Skills

Requirements gathering

Agile delivery

Stakeholder management

Cross-functional collaboration

Backlog refinement

Communication

Education

Bachelor's degree in Information Systems, Computer Science, Business, Engineering, or related field

Master's degree or MBA preferred

Tools

LMS

APIs

Data reporting tools

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Technology Product & Platform Management

Job Sub Function

Technical Product Management

Job Category

Scientific/Technology

All Job Posting Locations

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description

DePuy Synthes is recruiting for a Professional, Education Systems, located in MA Raynham Paramount Dr

Job Overview

This role sits within Commercial Technology (IT) and supports the Education Systems portfolio that enables surgeon, customer, and internal learning experiences globally. The Professional, Education Systems partners closely with business stakeholders, product owners, and technology teams to translate educational and commercial needs into scalable digital solutions. This role has direct impact on how DePuy Synthes delivers education, drives adoption of digital platforms, and supports commercial excellence through technology-enabled learning and reports into the DePuy Synthes Technology organization.

Key Responsibilities

• Serve as a product analyst for education-focused technology platforms, supporting digital learning, content delivery, and education enablement solutions aligned to commercial strategy.
• Elicit, analyze, and document business, functional, and technical requirements; translate user needs into clear product features, user stories, and acceptance criteria.
• Partner with Product Owners, IT delivery teams, and business stakeholders to support roadmap planning, backlog prioritization, and release execution.
• Analyze platform performance, user engagement, and feedback to identify opportunities for continuous improvement and optimization.
• Support testing, validation, and deployment activities to ensure solutions meet business, quality, and compliance expectations.
• Collaborate cross-functionally with Commercial, Education, Compliance, Privacy, and Vendor partners to ensure solutions are scalable, secure, and fit for purpose.
• Prepare clear documentation, dashboards, and communications to support decision-making and stakeholder alignment.
• Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing customer engagement, pricing and revenue optimization, and data-driven decision-making while driving scalable and compliant commercial execution across sales, marketing, and customer operations.

Qualifications

Education

• Bachelor's degree required in Information Systems, Computer Science, Business, Engineering, or a related field.
• Master's degree or MBA preferred.

Experience and Skills

Required

• 2-4 years of relevant experience as a technology, business, or product analyst supporting digital platforms or enterprise applications.
• Experience working with SaaS platforms, learning management systems (LMS), digital content platforms, APIs, and data/reporting tools; ability to translate business needs into technical requirements.
• Strong requirements gathering, process mapping, and analytical skills with the ability to balance user experience, business value, and technical feasibility.
• Demonstrated ability to influence without authority, collaborate across functions, and drive alignment among diverse stakeholder groups.
• Experience supporting Agile or hybrid delivery models, including backlog refinement, sprint support, and user acceptance testing.
• Strong written and verbal communication skills, with the ability to present complex information clearly to technical and non-technical audiences.

Preferred

• Experience supporting education, training, or commercial enablement systems within MedTech, Life Sciences, or regulated environments.
• Familiarity with data privacy, security, and compliance considerations impacting digital learning and customer-facing platforms.
• Working knowledge of analytics tools, dashboards, or reporting solutions to assess product performance and user engagement.
• Experience partnering with global or regional commercial teams to support scaled solutions across markets.
• Ability to mentor junior analysts or contribute to best-practice development within the product or IT community.

Other

• Language: English proficiency required.
• Travel: Up to 10% domestic or international travel, as business needs require.
• Certifications: Agile, Scrum, Product Management, or Business Analysis certifications preferred, not required.

Preferred Skills

Agile Product Development, Analytical Reasoning, Coaching, Collaboration, Competitive Landscape Analysis, Critical Thinking, Customer Alignment, Demand Forecasting, Human-Computer Interaction (HCI), Organizing, Product Development, Product Improvements, Product Strategies, Requirements Analysis, Research and Development, Software Development Life Cycle (SDLC), Software Development Management, Stakeholder Management, Technical Credibility, Technical Writing, Technologically Savvy

The anticipated base pay range for this position is :

132,000 USD Anual

Additional Description for Pay Transparency

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation -120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
• Holiday pay, including Floating Holidays -13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave - 80 hours in a 52-week rolling period10 days
• Volunteer Leave - 32 hours per calendar year
• Military Spouse Time-Off - 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

#DePuySynthesCareers