Productivity Specialist

Morris Group, Inc.; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive starting salary

Comprehensive health benefits

401(k) retirement plan

Tuition reimbursement

Employee appreciation events

Job summary

A leading machine tool distributor is looking for a Productivity Specialist in Raleigh, NC. The successful candidate will develop relationships with customers, recommend tooling solutions, and lead projects. Candidates must have at least 5 years of machine tool experience, excellent communication skills, and the ability to work independently. The role involves daily travel throughout the territory and offers a competitive salary along with comprehensive health benefits and vacation time.

Qualifications

• Minimum 5 years of experience in the machine tool industry.
• Self-motivated and able to work independently.
• Excellent verbal and written communication skills.

Responsibilities

• Develop strong customer relationships across multiple levels.
• Analyze customer equipment and processes to recommend solutions.
• Lead projects by collaborating with engineering and sales teams.

Skills

Machine Tool Experience

Customer Relationship Management

Analytical Skills

Communication Skills

Project Management

Tools

Microsoft Office Suite

Job description

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S. We serve manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and the Florida panhandle. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively.

Summary of Responsibility

Within these companies, Productivity Specialists comprise the most comprehensive customer service, support, and aftermarket sales in the industry. We need your validated experience to bring innovative ideas to our customers. Morris is looking for the brightest machinists and programmers to offer the latest products, efficiency generating solutions, and a level of machine installation customer support that is unmatched by our competitors.

What You Will Contribute

• Develop strong customer relationships across multiple levels within their organizations: shop floor, programming, engineering, purchasing, and senior management.
• Act as a central knowledge base for machine accessories, work holding, and tooling products to recommend solutions direct to customers and for machine sales planning.
• Analyze customer equipment and processes to recommend solutions that improve the customer’s return on their capital investment, while growing efficiency and profitability.
• Partner with capital equipment sales in assigned territory to ensure all customer needs are met from pre-sales to project completion.
• Encouraging a sales territory to generate revenue when not supporting capital machine projects.
• Develop and deliver outstanding customer product demonstrations.
• Attend industry events and supplier training seminars to stay current with new products, processes, and technologies.
• Lead projects by collaborating with Morris’ engineering, capital equipment sales, contracts, service, and management teams.
• Possess an in-depth knowledge of the machine tool industry and product lines represented by the company.
• Maintain a high degree of integrity and professionalism that safeguards the trust and confidence of customers and colleagues.
• Use a conscientious approach to identify and solving our customer’s challenges.

Other Functions

• Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications & Competencies

• Minimum 5 years of machine tool experience
• Preference for candidates with experience reviewing and processing part prints, fixturing strategies, and tooling selection
• Internally driven with a deep‑seated desire to win in a competitive marketplace
• Self‑motivated and capable of operating with minimal direction
• Candidate must bring a strategic approach to all work and creativity for solving challenges
• Ability to work in a fast‑paced environment and balance multiple priorities
• Ability to excel in a team environment as well as when working independently
• Excellent verbal and written communication skills
• Ability to optimally present products and solutions to customers in one on one and group settings
• Prior experience working with various levels of employee and management
• Intermediate to sophisticated knowledge of Microsoft Office suite and other related business programs.
• Prior experience in public speaking or presentation.
• Prior successful experience in project management.
• Position requires access to reliable transportation, a valid U.S. driver’s license, and a clean driving record.
• A current U.S. passport (Preferred, but not required)
• Daily travel throughout the assigned territory with occasional long distance or overnight travel required

What’s in it for You

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Week's Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Mental and Physical Requirements

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Certain positions are designated as safety‑sensitive due to the nature of the work performed. Employees in these roles may also be expected to:

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.
• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Requisition # 1678C, Raleigh NC