Productivity Senior Manager

Salesforce; Indianapolis (IN); On-site; USD 143,000 - 217,000; Full time

Job summary

Salesforce is seeking a Manager/Senior Manager, Sales & Leader Onboarding to own the end-to-end onboarding journey for Data Foundation Sellers, including AE and Sales Leaders. You will define strategy, design scalable experiences, and partner with Global Enablement, Product Marketing, Sales Strategy, and leadership to drive measurable business outcomes.

You will lead learning architecture, governance, and certifications while modernizing onboarding with AI and automation.

Qualifications

• 8–10+ years of experience in sales enablement, onboarding, learning strategy, or enterprise software sales.
• Experience leading large-scale global onboarding or enablement programs.
• Proven ability to influence senior leaders and drive cross-functional initiatives.
• Strong understanding of enterprise sales methodologies and complex B2B buying motions.
• Experience using business metrics and learner data to shape program strategy.
• Excellent executive communication, facilitation, and storytelling skills.
• Experience leveraging AI and emerging technologies to scale learning and improve learner experiences.

Responsibilities

• Own the strategy, roadmap, and continuous improvement of AE and Sales Leader onboarding.
• Define onboarding standards, success metrics, and scalable learning experiences that reduce ramp time and improve seller productivity.
• Design leader onboarding that equips frontline managers to coach effectively, reinforce onboarding milestones, and drive team performance.
• Modernize onboarding through AI, automation, and innovative learning solutions
• Support Delivery of Onboarding Programs by delivering or facilitating onboarding sessions as needed
• Own the learning architecture and curriculum strategy for seller and leader onboarding.
• Ensure content reflects current messaging, products, sales motions, and customer buying behaviors.
• Lead certifications, skills assessments, and learner validation to measure readiness.
• Establish governance to maintain accurate, relevant, and scalable curriculum.
• Serve as the strategic enablement partner for AE and Sales Leadership.
• Build strong partnerships across Product Marketing, Sales Programs, Field Readiness, Sales Strategy, and executive stakeholders.
• Translate business priorities into scalable onboarding solutions and influence cross-functional alignment.
• Define KPIs and measure onboarding effectiveness through learner performance, certifications, ramp metrics, and business outcomes.
• Partner with Sales Strategy to analyze data, identify opportunities, and recommend program improvements.
• Present onboarding insights and strategic recommendations to senior leadership.
• Partner with Field Enablement Business Partners to design targeted onboarding, reboarding, and role-transition experiences.
• Ensure Commercial, Enterprise, and Sales Leaders receive timely enablement aligned to evolving business priorities.

Skills

Sales Enablement

Onboarding

Learning Strategy

Executive Communication

Cross-Functional Collaboration

Tools

AI platforms

Learning Management System

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Description

The Manager/Senior Manager, Sales & Leader Onboarding is responsible for the strategy, design, and continuous evolution of onboarding experiences for Data Foundation Sellers - including Account Executive and Sales Leaders. This role owns the end-to-end learner journey, ensuring new sellers and leaders build the skills, knowledge, and confidence needed to accelerate productivity and drive customer success. As the strategic owner of these programs, this individual partners across Global Enablement, Product Marketing, Sales Strategy, Field Readiness, and Sales Leadership to align onboarding with business priorities, product evolution, and go-to-market strategy. Working closely with Onboarding Delivery Trainers, this role focuses on learning strategy, program innovation, stakeholder alignment, and measurable business outcomes.

Responsibilities

• Own the strategy, roadmap, and continuous improvement of AE and Sales Leader onboarding.
• Define onboarding standards, success metrics, and scalable learning experiences that reduce ramp time and improve seller productivity.
• Design leader onboarding that equips frontline managers to coach effectively, reinforce onboarding milestones, and drive team performance.
• Modernize onboarding through AI, automation, and innovative learning solutions
• Support Delivery of Onboarding Programs by delivering or facilitating onboarding sessions as needed

Curriculum & Learning Design

• Own the learning architecture and curriculum strategy for seller and leader onboarding.
• Ensure content reflects current messaging, products, sales motions, and customer buying behaviors.
• Lead certifications, skills assessments, and learner validation to measure readiness.
• Establish governance to maintain accurate, relevant, and scalable curriculum.

Business Partnership

• Serve as the strategic enablement partner for AE and Sales Leadership.
• Build strong partnerships across Product Marketing, Sales Programs, Field Readiness, Sales Strategy, and executive stakeholders.
• Translate business priorities into scalable onboarding solutions and influence cross-functional alignment.

Measurement & Continuous Improvement

• Define KPIs and measure onboarding effectiveness through learner performance, certifications, ramp metrics, and business outcomes.
• Partner with Sales Strategy to analyze data, identify opportunities, and recommend program improvements.
• Present onboarding insights and strategic recommendations to senior leadership.

Reboarding & Ongoing Enablement

• Partner with Field Enablement Business Partners to design targeted onboarding, reboarding, and role-transition experiences.
• Ensure Commercial, Enterprise, and Sales Leaders receive timely enablement aligned to evolving business priorities.

Preferred Qualifications

• 8–10+ years of experience in sales enablement, onboarding, learning strategy, sales leadership, or enterprise software sales.
• Experience leading large-scale global onboarding or enablement programs
• Proven ability to influence senior leaders and drive cross-functional initiatives
• Strong understanding of enterprise sales methodologies and complex B2B buying motions
• Experience using business metrics and learner data to shape program strategy
• Excellent executive communication, facilitation, and storytelling skills
• Experience leveraging AI and emerging technologies to scale learning and improve learner experiences

Leadership Expectations

• Strategic Thinker: Anticipates business needs and evolves onboarding strategy accordingly.
• Business Partner: Builds trusted relationships and aligns enablement with business priorities.
• Program Owner: Drives accountability for learner outcomes, business impact, and continuous improvement.
• Executive Communicator: Influences stakeholders through clear, data-driven communication.
• Change Leader: Thrives in ambiguity and leads organizational change through enablement.
• Innovator: Leverages AI and emerging technologies to improve learning at scale.
• Customer Focused: Creates onboarding experiences that accelerate seller confidence, productivity, and customer success.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Benefits, Compensation and Location

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,200 - $236,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.