Production Support Technician (2Nd And 3Rd Shift)

Augustbioservices; Nashville (TN); On-site; USD 25,000 - 30,000; Full time

Job summary

August Bioservices in Nashville, TN, is seeking a Production Support Technician to ensure materials, components, and supplies flow smoothly to support uninterrupted manufacturing. You will link the warehouse with production, proactively stocking workstations and coordinating with leads to minimize delays and downtime.

The role emphasizes GMP-compliant documentation, adherence to cleanroom protocols, and safe operation of material-handling equipment, with on-site attendance and collaboration

Qualifications

• High school diploma or GED required.
• Experience in manufacturing or production environment required; CDMO/pharma preferred.
• Experience with material flow, inventory management, and cleanroom operations preferred over warehouse background.
• Regular, predictable on-site attendance required.

Responsibilities

• Proactively monitor production schedules and anticipate material needs across cleanrooms and production areas.
• Continuously stock and replenish workstations, production lines, and staging areas to prevent material delays.
• Serve as primary contact between manufacturing and warehouse for floor-level material needs.
• Communicate with supervisors and operators to stay ahead of schedule changes and material gaps.
• Verify materials against batch records prior to issuance for GMP compliance.
• Maintain accurate GMP/GDP documentation for material transactions and reconcile materials on return.

Skills

High urgency/attention

Manufacturing/production

ERP/IMS systems

MasterControl/ADP/Outlook/Excel

Education

High school diploma or GED

Tools

ERP/IMS platforms

MasterControl

ADP

Outlook

Word

Excel

Job description

Headquartered in Nashville, TN – one of the fastest-growing and most exciting cities in the United States – August Bioservices is a privately-owned, high-growth, and high-impact Contract Development Manufacturing Organization (CDMO). As a US-based outsourcing partner that provides a wide array of expert drug discovery, drug formulation, and drug manufacturing services to pharma and biotech companies of all sizes, we play a vital role in the global pharmaceutical industry. Our work is instrumental in helping to develop molecules today that can become the life-changing therapies of tomorrow. To support our growth plans, August is investing significant capital in a two-phase expansion project – including building a new state-of-the-art facility adjacent to our current facility. For those seeking dynamic opportunities, rewarding career paths and a chance to make a difference in global health, come grow with August!

Production Support Technician is an embedded member of the manufacturing team responsible for ensuring that all personnel across cleanroom suites and production areas have the materials, components, and supplies they need to execute manufacturing activities on schedule. This role is the critical link between the warehouse and the production floor — proactivelyanticipatingdemand, continuously stocking workstations, andeliminatingmaterial-related delays before they occur.

The primary measure of successfor this positionis uninterrupted production: schedules are met, stations are stocked, and no operator waits on materials. The technician is expected to know the production schedule intimately, communicate actively with manufacturing leadsand supervisors, and take ownership of all material flow within the cleanroom environment.

Responsibilities

• Proactivelymonitorproduction schedules andanticipatematerial needs across all active cleanroom suites — acting before shortages occur rather than responding after.

• Continuously stock and replenish workstations, production lines, and staging areas throughout each shift so that manufacturing personnel are never waiting on materials.

• Serve as the primary point of contact between the manufacturing team and warehouse/materials management for all floor-level material needs.

• Communicate actively and regularly with manufacturing supervisors, leads, and operators to stay ahead of schedule changes, urgent material needs, and emerging gaps.

• Respond rapidly to unplanned material requestsfrom the Manufacturing teamand work to resolve material-driven schedule deviations with urgency and sound judgment.

• In collaboration with the Production Materials lead, issue raw materials, packaging components, and consumable supplies to production areas and cleanrooms in alignment with the manufacturing schedule.

• Verify materials against batch records and production documents prior to issuance to ensure accuracy and GMP compliance.

• Manage thetimelyreconciliation of materials returned from production — accurately restocking inventory or processing for discard per established SOPs.

• Perform material picking from the warehouse whenrequiredto support production continuity, though this is a secondary function of the role.

• Participate in cycle counts and physical inventory activities tomaintaininventory accuracy and regulatory complianceas needed to support the Warehouse.

• Identifyand escape discrepancies, shortages, or damaged materials promptly to prevent downstream production impact.

• MaintainaccuratecGMP and GDP documentation for all material transactions, includingchainof custody forms, issuance logs, and reconciliation records.

• Ensuredocumentation accuracy and timeliness;maintaingood documentation practices on the manufacturing floor.

• Inspect incoming and staged materials for damage, labeling accuracy,expirationstatus, and any conditions that could compromise product quality or patient safety.

• Manage temperature-sensitive receipts (cold chain and frozen materials) with immediate priority per established procedures.

• Adhere strictly to cleanroom gowning requirements, contamination control protocols, and all applicable SOPs at all times.

• Properly managehazardous materials and wastein accordance withsafety and environmental protocols.

• Safelyoperateforklifts, powered pallet jacks, hand trucks, and other material-handling equipment within approved areaswhen needed to support the Warehouse team.

• Operate and safely use ladders asrequiredfor material access and staging.

• Maintain cleanliness and proper operatingconditionof all assigned equipment; report maintenance issues promptly.

• Assistwith loading and unloading of trucks, verification of incoming deliveries against purchase orders, and preparation of finished goods for outbound shipment as business needs require.

• This function is performed on an as-needed basis and does not represent a primary responsibility of this role.

Qualifications

• High school diploma or GED required. Equivalent combinations of education, training, and relevant work experience will be considered.

• Experience in a manufacturing or production environment required; experience in a CDMOor Pharmaceutical setting strongly preferred.

• Experience with material flow, inventory management, and cleanroom operations preferred over traditional warehouse-only backgrounds.

• Regular, predictable, and reliable on-site attendancerequired.

Knowledge, Skills, and Abilities

• Strong senseof urgency and proactive mindset —anticipatesneeds rather than reacting to requests.

• Excellent interpersonal and communication skills with the ability to work effectively alongside manufacturing operators, leads, supervisors, and quality personnel.

• Intermediate math skillssufficientto verify quantities, perform reconciliations, and manage inventory counts.

• Proficient in basic computer navigation and business systems including ERP/IMS platforms,MasterControl, ADP, Outlook, Word, and Excel.

• Strong attention to detail with the ability tomaintainaccuracy while working atpacein a dynamic production environment.

• Demonstrated ability to follow SOPs with precision, document clearly, and complete records on time without exception.

• Ability to work independently, prioritize competing demands, andmaintaincomposure under production pressure.

• Dependable team contributor who takes ownership of outcomes andholds themselvesaccountable to production schedules.

Physical Requirements

ADA Accommodation Notice

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Ability to safely wear and work in a PAPR hood and associated equipment weighing approximately 2 to 3 pounds during assigned tasks.

• Ability to perform sustained physical activities, including standing, walking, bending, reaching, lifting, and handling manufacturing equipment while wearing required respiratory protection and personal protective equipment (PPE).

• Ability to wear and operate a Powered Air-Purifying Respirator (PAPR) for extended periods, up to 4 to 6 hours per shift, while performing manufacturing, equipment cleaning, and sanitization activities.

• Ability to wear required PPE, including pharmaceutical gowning, respiratory protection, safety glasses, chemical-resistant gloves, and additional protective equipment as required by operational and safety procedures.

• Regularly required to stand and walk for extended periods on hard warehouse and production flooring throughout the shift.

• Frequently required to bend, stoop, kneel, and reach in both upward and downward directions.

• Must be able to occasionally lift and/or move up to 50lbs; frequently lift and/or move up to 40lbs; and constantly reposition or transfer objects of negligible weight.

• Must be able to push and pull loaded carts, pallet jacks, and hand trucks across production and warehouse surfaces.

• Required to safely climb ladders to access materials stored at height.

• Must be able to operate powered industrial equipment including forklifts and electric pallet jacks, including the physical demands associated with vibration exposure and repetitive upper-body movement.

• Required to work in varying temperature environments, including ambient, refrigerated, and frozen storage areas, using appropriate PPE.

• Must be able to wear and work in full cleanroom gowning (including gown, gloves, mask, hairnet, and shoe covers) for extended periods as required by the production area.

• Specific vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to read small print on labels and batch documents.

At August Bioservices, Our Credo is our culture. Everything we do, we do with great care. We believe in the promise of discovery and the power of science to transform lives. We assert that excellence is not a static destination, but a standard, and an every-day measuring stick of our advancement. We aspire to unlock the potential in every person, every process and every molecule – from start to finish. We are committed to doing the right thing the first time and every time, meeting or exceeding all regulatory requirements. We strive to be exceptional, preferred and indispensable partners for our customers; responsible and engaged citizens within our communities; and active, mindful stewards of our environment.

We are August Bioservices.

We are pointing the way forward. If this sounds like your kind of working environment, we want you on our team!

August Bioservices is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. August Bioservices does not discriminate on the basis of any status protected under federal, state, or local law.