Production Support Specialist - 26-00177

cyberThink Inc; Framingham (MA); On-site; USD 24,796 - 34,440; Full time

Job summary

A dynamic tech company located in Framingham, Massachusetts is looking for a detail-oriented individual to monitor equipment servicing, process invoices, and create weekly supply reports. The ideal candidate should be proactive, have advanced Microsoft Excel skills, and demonstrate strong communication abilities. This role offers an hourly wage between $18.00 and $25.00, contingent on skills and experience.

Qualifications

• Aggressive and proactive attitude to solve problems.
• Detail-oriented and organized effort in task handling.
• Experience with project management.

Responsibilities

• Monitor reporting of equipment requiring service.
• Process and track invoices effectively.
• Create weekly supply reports.

Skills

Communication skills

Collaboration

Analytical thinking

Proactive problem-solving

Project management

Detail-oriented

Microsoft Excel

Tools

MS Office

PowerPoint

Job description

Key Responsibilities

Monitor reporting detailing equipment that requires service that is outside of service level agreements:

• Communicate expectations and track results
• Escalate concerns as needed
• Log data into tracking sheets

Process and track invoices:

• Enter and calculate status of spend
• Ensure invoices are received and processed timely

Create weekly Supply reports:

• Download data and create spreadsheet communication to major providers
• Track status of communications
• Monitor supply levels

Communication/Interactions:

• Excellent verbal and written communication skills
• Highly collaborative team player with can-do attitude
• Results-oriented, analytical thinker, intellectually curious

Required Skills, Experiences, Education and Competencies:

• Aggressive and proactive attitude to solve problems and win at all levels
• MS Office, PowerPoint, Advanced Microsoft Excel skills
• Detail-oriented, organized
• Project management
• Self-motivated

The hourly range for roles of this nature are $18.00 to $25.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.