Production Support Specialist

E524 Sulzer Pump Services (US) Inc.; Chattanooga (TN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Company holidays

401k with match

Health plan (medical, dental, vision)

Health savings account matching

Wellness program

Employee Assistance Program

Paternal leave

Gym reimbursement

Job summary

E524 Sulzer Pump Services (US) Inc. is seeking a Production Support Specialist to serve as the primary technical anchor on the production floor, ensuring pump assembly, testing, troubleshooting, and repair meet strict engineering and quality standards.

You will generate and maintain manufacturing routers and production orders from engineering drawings, BOMs, and quality requirements while applying machining knowledge to optimize operation sequences and support productivity, quality,

Qualifications

• High school diploma or equivalent required.
• Bachelor's Degree in Mechanical Engineering, Mechanical Engineering Technology, or equivalent preferred.
• Knowledge of manufacturing and machine shop processes related to repair of pumps and manufacturing of pump parts preferred.
• Strong organizational, interpersonal, and analytical skills.
• Excellent verbal and written communication skills; including diplomacy and negotiation skills.
• Strong PC skills, with proficiency in Microsoft software.

Responsibilities

• Interpret design drawings and BOMs to develop routings for manufacturing parts and assemblies aligned to machining capabilities.
• Generate production work order packages for manufacturing of pump parts and assembly of new equipment pumps.
• Create service order packages for disassembly, inspection, and repair of pumps.
• Coordinate with Production Planners and Shop Supervisor to ensure timely delivery to customers.

Job description

Sulzer is a leading engineering company with a proud heritage of innovation.

About the role

SUMMARY: The Production Support Specialist is the primary technical anchor on the production floor, ensuring that pump assembly, testing, troubleshooting, and repair processes meet stringent engineering and quality standards.

Generating and maintaining manufacturing routers and production orders using engineering drawings, BOMs, technical specifications, and quality requirements.

Utilizes knowledge of machining and manufacturing processes to establish the most efficient sequence of operations, supporting productivity, quality, cost-effectiveness, and on-time delivery.

Essential Functions

• Interpret design drawings and Bill of Material (BOM) technical & quality requirements to develop routings for the manufacturing of parts and assemblies tailored to the machining capabilities of the Sulzer Nuclear Service Center.
• Generates production work order packages for the manufacturing of pump replacement parts and assembly of new equipment pumps in accordance with facility capabilities, procedures, and Quality Assurance program requirements.
• Generates service order packages for the disassembly & inspection, and repair of pumps sent to the SNSC for refurbishment.
• Coordinates with Production Planners and Shop Supervisor to ensure that production and service orders are delivered in time to support shipment of assemblies, parts, and pumps to the customer on-time.
• Assists in development of inspection plans, procedures, and forms in accordance with company standards.

Secondary Responsibilities

• Adheres to company and department policies, procedures, and standards
• Supports, cooperates with, and participates in company-wide LEAN and Environmental Safety & Health (ESH) Management System which includes following all safety, health and environmental policies and procedures.
• Supports and cooperates in company-wide Quality Management effort.
• Performs other duties as assigned.

Supervisory Responsibilities

None

Qualifications

• High school diploma or equivalent required.
• Bachelor's Degree in Mechanical Engineering, Mechanical Engineering Technology, or equivalent is preferred.
• Knowledge of manufacturing and machine shop processes related to repair of pumps and manufacturing of pump parts is preferred.
• Strong organizational, interpersonal, and analytical skills.
• Excellent verbal and written communication skills; including diplomacy and negotiation skills.
• Strong PC skills, with proficiency in Microsoft software.

What we offer you

• 15 days of paid time off and 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym reimbursement

Sulzer is an equal opportunity employer.

We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Sulzer is a leading engineering company with a proud heritage of innovation. By supporting water and energy security, enabling the energy transition and driving the use of circular technologies, we help our customers build a better world. With more than 13'000 employees and 160 world-class production facilities and service centers across the globe, we are a globally diverse team. We value the uniqueness of all our colleagues, and we appreciate the contributions that each of us makes to the company’s success. We prioritize your health and safety and are committed to offering a work environment in which you can thrive.