Production Support & NPI Technician

Triadelectronic; Phoenix (AZ); On-site; USD 65,000 - 85,000; Full time

Job summary

Triadelectronic is looking for a production support specialist in Phoenix, Arizona. The role focuses on process engineering, SMT operations, and troubleshooting support during electronics manufacturing.

Responsibilities include coordinating production support activities, implementing new product introductions, and collaborating with Quality Assurance to analyze defects. Ideal candidates should have relevant experience in electronics manufacturing and be able to engage with customers effectively.

Qualifications

• Experience in electronics manufacturing and troubleshooting.
• Familiarity with process engineering and production support.
• Ability to interact with customers and provide process feedback.

Responsibilities

• Provide process input to sales and infrastructure teams.
• Coordinate production support activities to minimize downtime.
• Implement design feedback and engineering changes.

Job description

The focus of this position is production support to include process engineering, SMT operation and troubleshooting support, Selective Solder operation support and all aspects of data management and preventive maintenance defined therein. This role will apply skills specific to the technology ways and means utilized and employed during electronics manufacturing. Support for design feedback and new product introduction adaption are also included in this role. Production scheduling is also in scope for this position.

Sales and Production Process Engineering Support

• Provide process related input to the Infrastructure team or Sales help mitigate risk and set appropriate pricing levels (fixtures, tools, DFM feedback)
• Interact with prospective customers to convey process capabilities when required
• Coordinate Production support activities (programming, profiles, rework, etc)

Production Support

• Identify, recommend, and implement equipment and/or software to promote achievement of Key Business Objectives
• Troubleshoot and coordinate repairs to key manufacturing equipment to minimize downtime

Execute Product Level Process Design / Re-design

• Review new and existing products as necessary to define most appropriate/efficient manufacturing process
• Interact with Customers and Production to resolve assembly exceptions, provide manufacturing feedback, and implement Engineering Change Orders in a timely fashion within the scope of said role
• Collaborate with Quality Assurance to conduct defect root cause/failure analysis and pursue corrective action as required