Production Support Engineer (Multi-Technology)

SOITRON; Maryland; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading IT service provider is seeking a motivated Production Support Engineer. This fully remote role requires problem-solving skills and a willingness to learn new technologies. Responsibilities include supporting Wallstreet System applications and automating processes. The ideal candidate should have strong analytical skills and a foundational knowledge of programming and databases.

Benefits

Stable job with a reputable company

Career development opportunities

Financial support during life situations

Recreation vouchers

Multisport card

Fully paid therapy sessions

Supplementary pension savings

Healthcare benefit package

Budget for hardware & software

Qualifications

• Fluent in English is required.
• Willingness to learn new technologies is essential.
• Experience with Wallstreet System application is a plus.

Responsibilities

• Provide production support for Wallstreet System and related applications.
• Investigate and resolve incidents ensuring minimal business impact.
• Automate repetitive tasks and improve monitoring processes.

Skills

Fluent in English

Willingness to learn

Wallstreet System application support

Python

Bash

T-SQL

Linux

Windows Server

Java-based applications

Azure DevOps

Ansible

Analytical skills

Problem-solving mindset

Job description

Overview

Soitron is currently participating on development of IT application for a major European Union institution based in Luxembourg. This position is fully remote with occasional business trips.

Job offer information

We are seeking a motivated and curious Production Support Engineer to join our team. This role is ideal for someone who thrives on learning new technologies, enjoys solving complex problems, and takes ownership of delivering effective solutions.

Responsibilities

• Provide production support for Wallstreet System and related applications.
• Investigate, troubleshoot, and resolve incidents — ensuring minimal business impact.
• Support the integration of new features into production systems, ensuring smooth deployment and minimal disruption.
• Collaborate with infrastructure teams to deliver long-term solutions.
• Automate repetitive tasks and improve monitoring/alerting processes.
• Participate in deployments, environment maintenance, and configuration management.
• Document solutions, processes, and best practices for knowledge sharing.
• Stay curious: continuously learn new tools, techniques, and technologies to enhance support efficiency and system reliability.

Qualifications

• Fluent in English.
• We don’t expect expertise in all areas, but a willingness and capability to learn is essential.
• Wallstreet System (WSS) application support (not required to know the WSS system initially).
• Programming & Scripting: Python, Bash.
• Databases: T-SQL (SQL Server), experience writing queries and optimizing performance.
• Operating Systems: Linux, Windows Server.
• Applications & Integrations: Java-based applications, Denodo (data virtualization).
• DevOps & Automation: Azure DevOps, Ansible.
• Strong analytical skills and a problem-solving mindset.
• Interest in learning financial concepts (trading, treasury, payments, risk, etc.).

Benefits

We provide wide range of benefits, with option to personalize it according to your preferences.

Working with us, gives you opportunity to:

• Work for a stable and established Slovak company
• Career development
• Financial support in life situations
• Recreation vouchers
• Multisport card
• Fully paid anonymous therapy sessions
• Supplementary pension savings
• Healthcare benefit package
• Budget for hardware & software
• And more

Information about the company

Soitron is one of the largest info-communication integrators and IT service providers in the CEE. We provide products and services in the field of Robotics and Process Automation, the Internet of Things (IoT), IT Infrastructure, Communications and Cloud Solutions, IT Security, Services and Outsourcing, IT Consulting and Applications. Soitron, s.r.o. is a member of the SOITRON Group, with more than 800 international experts and facilities in Slovakia, Czech Republic, Romania, Turkey, Bulgaria, Poland and the UK. We offer a unique experience in IT field and possibility to grow professionally in an international environment.

Type of employment

Full Time, Self employment

Workplace

Fully remote (occasional travel to Luxembourg)

Salary

Salary for this position starts from 330 EUR/MD, final salary depends on candidate's skills and experience