Production Support Associate II

ESPN; Bristol (CT); On-site; USD 55,000 - 73,000; Full time

Job summary

ESPN Bristol, CT is seeking a proactive Content Delivery Specialist to manage complex workflows delivering content worldwide. You will coordinate with sales, clients, ESPN regions, production, and programming to ensure timely and accurate distribution across platforms.

The role requires strong communication across departments and countries, with hands-on use of tools like After Effects, Photoshop, and distribution platforms. Experience in editing and 2+ years in production support is preferred.

Qualifications

• Knowledge of all Production aspects, including studio, events and ENG.
• Detail oriented with the ability to solve problems and multi-task in a fast-paced environment.
• Excellent interpersonal and strong written and verbal communications.
• Ability to work nights, weekends, and holidays if necessary.
• Basic working knowledge of Photoshop.
• Minimum of 2 years of editing experience.

Responsibilities

• Fulfill Programming and Production feeds to ESPN international regions and Syndication clients worldwide.
• Create 15-30 minute mini highlights for NBA, NFL, NBL, NHL for Disney+ tile using AI tech.
• Liaise with Programming to calendar workflow for each sport season related to minis.
• Use After Effects to create team matchups for minis on Disney+.
• Upload/Pitch non-live content to ESPN+ and Disney+.
• Assist Content Planning with playouts for Disney+ and the ANZ channel.
• Coordinate with ESPN Netherlands and Disney+ Philippines on live content delivery.
• Create clips with QCut and Framelight and distribute via feed/file delivery.
• Locate content with ADT, Media Search, Media Shuttle and feed browser.
• Maintain Virtual Channel Schedule for Fiber feeds to Caribbean ships.
• Export and distribute daily live feed rundowns for ESPN Intl regions and syndication.
• Partner with Syndication Support on live/non-live delivery to clients.
• Work with China team on weekly NBA Reporter feeds for Tencent and troubleshoot.
• Perform prompting and graphics duties for ANZ Global shows as needed.
• Update Production Support Dashboard with real-time content delivery status.
• Support programming by creating/uploading thumbnails via Photoshop Artwork Manager.

Skills

Production knowledge

Attention to detail

Interpersonal skills

Night/weekend availability

Editing experience

Photoshop basics

Education

High School Diploma

Bachelor’s degree preferred

Tools

After Effects

Photoshop

Media Shuttle

Signiant

Media Search

Job description

Job Requirements

This position is the center of a highly coordinated and dynamic workflow that delivers content to multiple continents. Successful candidates will be able to seamlessly track and implement multiple, detailed priorities to ensure our obligations are fulfilled. In addition, this position will act as the main point of contact for content delivery worldwide; ensuring the day-to-day transactions between sales, clients, ESPN regions and production and Programming are handled smoothly and efficiently. An outgoing communication style across multiple departments, levels and countries is a must.

Job Requirements

This position is the center of a highly coordinated and dynamic workflow that delivers content to multiple continents. Successful candidates will be able to seamlessly track and implement multiple, detailed priorities to ensure our obligations are fulfilled. In addition, this position will act as the main point of contact for content delivery worldwide; ensuring the day-to-day transactions between sales, clients, ESPN regions and production and Programming are handled smoothly and efficiently. An outgoing communication style across multiple departments, levels and countries is a must.

Responsibilities

• Fulfill Programming and Production feeds to all ESPN international regions (EMEA, APAC, Latam) and Syndication clients worldwide.


• Create 15-30 minute \"Mini\" highlights of NBA, NFL, NBL, NHL & other sports for the Global Disney+ tile, utilizing AI technology.


• Liaise with Programming and other stakeholders to create the calendar workflow for each sport season as it relates to the Mini creation and distribution process.


• Utilizing After Effects to create team matchups for the Mini’s that stream on Disney+.


• Upload/Pitch non-live content to the digital platforms ESPN+ and Disney+.


• Assist the Content Planning team with playouts for Disney+ and the ANZ linear channel.


• Liaise with ESPN Netherlands and Disney+ Philippines on all live content delivery.


• Create clips and highlights utilizing QCut and Framelight and distribute the content via feed or file delivery to stakeholders.


• Utilize ADT, Media Search, Media Shuttle and feed browser to locate content for distribution.


• Compile and maintain the Virtual Channel Schedule for Fiber feeds to the Caribbean Cruise Ships.


• Export and distribute daily live feed rundowns for ESPN International regions as well as Syndication clients.


• Partner with the Syndication Support Team on all live and non‑live delivery to clients worldwide.


• Work closely with the China team on the weekly NBA Reporter feeds for Tencent. Maintain a communication workflow before each live hit and troubleshoot any issues with Transmission.


• Perform Prompting and Graphic duties for the ANZ Global shows as needed.


• Update and maintain the Production Support Dashboard, which contains up to the minute information on all content delivery requests.


• Support programming by utilizing Photoshop Artwork Manager to create and upload thumbnails for digital platforms.


• Coordinate and troubleshoot any feed issues with various internal and external stakeholders.


• Input clip and/or refeed requests into Syndication Manager for tracking and distribution to the regions.


• Act as point person for all International Bureau Cam needs.


• Assist the Assignment Desk during crunch times with creating web scrapes and Work Orders and provide camera support for internal events.


• Provide updated information in real time to all the stakeholders during live events.


• Expert Knowledge of delivery of content via file (Signiant, Disneysendit, Wetransfer, etc.).


• Assist with Syndication orders utilizing multiple platforms such as Syndication Manager, Media Search, Signiant, ADT, Media Shuttle, Wonderland, Transfer Monitor and Smartsheet


• Ensures the timely and accurate delivery of Syndication material and assets via live feed and file.


• Works closely with Remote Traffic, Third-Party vendors, and Transmission to arrange live feeds for clients worldwide.


• Coordinates feeds with Third Party Vendor for delivery of Sublicensed content.

Required Qualifications

• Knowledge of all Production aspects, including but not limited to: Studio, Events and ENG


• Detail oriented with the ability to solve problems and multi-task in a fast-paced environment


• Must have excellent interpersonal skills and strong communications skills, both written and verbal


• Ability to work nights, weekends, and holidays if necessary


• Basic working knowledge of Photoshop


• Minimum of 2 years of editing experience

Preferred Qualifications

• Minimum of 5 years of related administrative and production support work experience


• Strong knowledge of sports and television production


• Bilingual Spanish/English written and verbal


• Proficiency in Microsoft Office, Excel, Media Search, Media Shuttle, AIS, ADT, and Quantel


• Non-linear editing knowledge as well as familiarity with WSC type workflow

Required Education

• High School Diploma

Preferred Education

• Bachelor’s degree or equivalent preferred

#ESPNMedia

Disclaimer

PAY TRANSPARENCY

The hiring range for this position in Bristol, CT is $54,800 to $73,400 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is with ESPN Productions, Inc, which is part of a business we call ESPN.

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ESPN Productions, Inc is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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