1. Position SummaryThe Production & Supply Chain Planner is responsible for developing and executing production plans, managing customer orders, and ensuring material availability to support manufacturing operations. This role coordinates closely with production, procurement, logistics, sales, and supply chain teams to optimize inventory levels, improve operational efficiency, and meet customer delivery requirements. The position leverages ERP systems and data analysis to support forecasting, planning, reporting, and decision-making. Additionally, the Production & Supply Chain Planner serves as a key liaison between internal departments and customers, helping to resolve issues, support business objectives, and drive continuous process improvements. This is an individual contributor role with no direct supervisory responsibilities.Essential Duties and Responsibilities#Essential Duty / ResponsibilityApprox. % of Time (optional)1.Develop and manage production plans and schedules to optimize production efficiency, ensure timely fulfillment of customer requirements, and maximize the effective utilization of labor, equipment, materials, and other operational resources.2.Manage the order lifecycle from order receipt through fulfillment by processing customer orders, monitoring order status, coordinating with internal stakeholders, and ensuring accurate, timely delivery in accordance with customer requirements and business objectives.3.Perform Material Requirements Planning (MRP) activities to determine material demand, maintain appropriate inventory levels, monitor supply availability, and ensure the timely procurement and delivery of materials necessary to support uninterrupted production operations.4.Coordinate with production, procurement, logistics, and supply chain teams to resolve operational issues and improve process efficiency.5.Conduct material planning, forecasting, and delivery scheduling to support production requirements and customer commitments.6.Use ERP systems to analyze operational data, generate reports, and support planning and business decision-making.7.Maintain customer relationships, identify customer needs, and assist in implementing sales/support strategies as needed.8.Solve cross-functional business issues by collaborating with stakeholders, developing solutions, and presenting recommendations to support operational and business objectivesMinimum Competency RequirementsThese are the minimum requirements needed to perform the job competently. Do not use preferred criteria in place of minimum requirements.Competency ElementMinimum RequirementEducationBachelor’s degree or above in Business Administration, International Trade, Supply Chain Management (or Procurement), or 4 years in a related fieldRelevant Work Experience3-5 years of experience in production planning, supply chain planning, materials management, inventory control, or a related manufacturing environment.Licenses / CertificationsN/ATechnical SkillsProficient in ERP systems and comfortable with data analysis and reportingProficiency in Microsoft Office Suite (Word, Outlook, PowerPoint and advanced Excel skills)Job / Process KnowledgeExperience with forecasting, material planning, inventory management and order managementLanguage / Communication (if job-related)English4. Competency Equivalency / SubstitutionIf your department permits an equivalent combination of education, training, or experience, define it here. Example: “Associate degree plus 3 years of relevant experience.” N/A5. Additional Competencies / Behavioral RequirementsCompetencyJob-Related Requirement / Expected ProficiencyProblem Solving / JudgmentAnalytical Thinking: Strong ability to dissect complex problems and identify root causes.Communication / TeamworkCommunication: Ability to write clear, data-supported reports and present findings to technical and non-technical audiences and provide timely feedback to support other teams.Leadership / SupervisionCollaboration: Can effectively lead multidisciplinary teams to solve technical challenges.OtherContinuous Improvement: Ability to enhance product reliability and manufacturing efficiency6. Physical / Environmental / Schedule RequirementsAreaRequirementPhysical DemandsOccasional lift up to 10 lbs.Work Environment / PPEOffice and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extended periods of time while working and walking the facilities; able to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movementRequired PPE must be worn in designated areas (smock, shoes, head covering).Schedule / OvertimeSchedule as required to complete responsibilitiesTravel / OtherLimited to none