Production Supervisor Converting

Smurfit Westrock; Harvard (MA); On-site; USD 75,000 - 124,000; Full time

Benefits offered by this job

Bonus incentive

Health insurance

Dental insurance

Vision insurance

Retirement plans

Paid time off

Job summary

Smurfit Westrock in Devens, MA is seeking a Production Supervisor – Converting to oversee maintenance operations and maximize plant uptime. You will coach and develop craftsmen while enforcing safety and efficiency standards.

Responsibilities include leading shift operations, coordinating with departments, tracking KPIs, and driving continuous improvement. Prior experience in manufacturing, lean methods, and a strong safety mindset are preferred.

Qualifications

• 3 to 4 years of related experience.
• Manufacturing and corrugated supervisory experience preferred.
• Lean environment experience and Six Sigma Green/Black Belt is a plus.

Responsibilities

• Lead day-to-day shift operations with a strong focus on safety, quality, delivery and cost.
• Be the first point of contact for operators on maintenance or production issues.
• Support continuous improvement and enforce control procedures.
• Coordinate production with other departments to meet goals and schedules.
• Monitor activities to reduce waste and adhere to schedules.
• Input production data and track KPIs like efficiency and downtime.

Skills

Coaching

Organizational skills

Adaptability

Communication

Customer-oriented

Strategic thinking

Process-oriented

Education

High School diploma or GED

Bachelor’s degree (Business/Engineering/Operations)

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Workforce

Kiwi

AS/400

JDE

Job description

Description & Requirements
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Production Supervisor – Converting – Devens, MA

The Opportunity

As a Production Supervisor you will oversee maintenance operations using precision and preventative maintenance to maximize plant and production equipment uptime. In this role, you will be a servant leader, impacting the development of craftsmen by providing coaching to ensure adherence to preferred maintenance practices to maximize efficiency and safety

How You Will Impact Smurfit Westrock

• Manage the day-to-day operations of the shift with constant emphasis on safety, quality, delivery and cost.
• Acts as first point of contact for operators regarding mechanical failure or production issues.
• Support continuous improvement initiatives and enforce control procedures, recommending improvements to the Plant Superintendent, as appropriate.
• Coordinates production activities with other departments to ensure production goals/objectives are accomplished in a timely and cost-effective manner.
• Monitor production activities to eliminate waste and ensure adherence to production and shipping schedules.
• Input production data accurately into the system to measure and monitor KPIs (Key Performance Indicators) around efficiencies, downtime, inventory and overall production.
• Provide recommendations to improve the safety, environmental and health of the entire facility.
• Produce daily reports on daily shift production and daily shift review to assess if daily goals are met.
• Control load factors and workflow to ensure maximum use of available capacity and effective use of labor, tools and equipment.

People and Culture

• Manage and coach employees, providing performance reviews and enforcing disciplinary actions.
• Maintain staff by recruiting, selecting, orienting, training employees, and developing individual growth opportunities.
• Directs maintenance employees to troubleshoot mechanical problems and perform preventative maintenance.
• Enforce adherence to plant safety regulations and encourage employees to become safety conscious
• Ensure daily that plant personnel follow all company standards and meet all customer commitments.

Critical Skills / Capabilities

• Coaching: Provides people with tools, knowledge, and opportunities to develop themselves; determines employees’ training needs, works with employees to produce continuous development plans, and provides regular feedback and coaching to help employees develop in current and future roles; visibly supports culture and teams
• Organizational Skills: Plans, arranging and/or monitors work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives.
• Adaptability: Demonstrates agility, flexibility, and a willingness to modify one’s approach to achieving desired results; responds quickly to changing demands, processes, and updated information
• Communication: Creates and delivers engaging presentations to internal and external audiences; develops new communication strategies and approaches to communicate data, insights, and critical messages resulting in clear understanding
• Customer-Oriented: Proactively assesses and effectively resolves customer issues quickly; proactively communicates with customers to ensure alignment and satisfaction; ensures that quality improvements meet the needs and expectations of a diverse customer base; consistently operates with customers' best interests in mind.
• Strategic Thinking: Develops short and long-term courses of action that support the organization's overall vision and mission; balances business, technical, and operational issues when determining a strategy; identifies problems with current strategies and suggests ways to resolve them; incorporates knowledge of WestRock’s goals/strategy as well as competitive, customer, supplier, industry, or marketplace trends into strategic plans; capitalizes on opportunities and manages risks.
• Process-Oriented: Plans, designs, and manages processes while focusing on refining and improving to increase efficiency and effectiveness; understands process inputs, activities, outputs, roles, and sequencing.

Technical Skills

What you need to succeed:

• Microsoft Office- Excel, PowerPoint, Outlook
• Workforce
• Kiwi
• AS/400
• JDE

Experience

• Required: 3 to 4 years of related experience
• Preferred: Manufacturing experience and corrugated supervisory experience; previous experience working in a Lean environment; Six Sigma Green or Black Belt Certification

Education

• Required: High School diploma or G.E.D. with equivalent experience
• Preferred: Bachelor’s degree (Business Management, Engineering or Operations Management

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

The salary range for this position is $74,625.00 - $124,375.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education. The application window is expected to close by 30-Sep-2026.