Production Supervisor 3rd Shift

American Sugar Refining, Inc.; Nashville (TN); On-site; USD 65,000 - 82,000; Full time

Job summary

American Sugar Refining, Inc. is seeking a 3rd Shift Production Supervisor to lead daily packaging and production activities, ensuring safety, quality, and efficiency. The role requires shift leadership, coaching of hourly team members, and strict adherence to GMP and food safety standards.

The successful candidate will verify critical controls, manage documentation, and support continuous improvement initiatives while coordinating with maintenance and quality teams to meet customer requirements.

Qualifications

• Bachelor’s degree preferred in Business Management, Food Science, Organizational Leadership, or related field.
• Associate degree required, or equivalent HR-accepted experience.
• 3+ years leadership experience, ability to lead and develop hourly teams.
• GMP and food safety/quality systems knowledge preferred.
• Proficiency with Microsoft Office, SAP, and Kronos preferred.

Responsibilities

• Lead shift operations by planning, scheduling, delegating, and verifying work to meet production, quality, safety, and delivery requirements.
• Coach, develop, and assess hourly employees with documented competency levels.
• Perform/start-up/shutdown, changeovers, and line adjustments per procedures.
• Ensure product testing is completed and documented; respond to deficiencies.
• Verify quality and food safety checks including weight, metal detection, and inspections.
• Monitor process indicators and coordinate troubleshooting and maintenance.
• Maintain records for accuracy and traceability (production reports, lab records, etc.).
• Manage non-conforming materials, holds, and escalation communications.
• Verify specifications, ingredients, packaging, lot code, and labeling compliance.
• Support railcar and raw material activities after training (Trackmobile, rail movement).
• Support continuous improvement, safety, and quality programs.

Skills

Leadership

Documentation discipline

Mechanical aptitude

Lean/Six Sigma

Communication

Problem solving

Education

Bachelor’s degree in Business Management, Food Science, Organizational Leadership, or related field

Associate degree

Tools

SAP

Kronos

Microsoft Office

Job description

The ASR Group® family of companies make up the world’s largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, foodservice and specialty sweetener products. Across North America, ASR Group® companies operate five sugar refineries, located in California, Maryland, Louisiana, Canada and Mexico. In Europe, ASR Group® companies operate sugar refineries in the United Kingdom, Portugal, and, with a joint venture partner, Italy. The companies also farm sugarcane and own sugar mills in Mexico and Belize. The ASR Group® portfolio includes the leading brands Domino®, C&H®, Florida Crystals®, Redpath®, Tate & Lyle®, Lyle's®, Sidul® and Whitworths®. ASR Group® companies also produce and market Tellus®, a single-use, compostable tableware and foodservice product made from plant fibers, including sugarcane.

Overview

Reporting to the Plant Manager, the 3rd Shift Production Supervisor leads day-to-day packaging/production activities to ensure safe, compliant, efficient manufacturing. The role provides shift leadership, verifies critical control checks (e.g., weights and foreign-material controls), escalates issues impacting safety/quality/production, and develops hourly team members to meet customer requirements.

Key Responsibilities

• Lead shift operations by planning, scheduling, delegating, and verifying work to meet production, quality, safety, and delivery requirements.
• Coach, develop, and assess employees on required operational skills using documented competency levels, measurement dates, and supporting commentary.
• Perform and/or verify production start-up, shutdown, product changeovers, line adjustments, system controls, tote production, lot coding, production board execution, and recirculation of good product per written procedures.
• Ensure required product testing is completed and documented, including starch by spectrophotometer, air jet screen/sieve testing, moisture analysis, maltodextrin by polarization, and other required lab tests; respond to deficiencies and escalates as needed.
• Verify critical quality and food safety checks, including bag weight monitoring, manual weight checks, weight checker tolerance changes, electronic weight checker verification/calibration, metal detection, magnet inspections, sifter monitoring, and operation inspections.
• Monitor process indicators and equipment performance, including magnehelic readings and production conditions; coordinate troubleshooting and maintenance support as needed.
• Complete, review, and maintain required records for accuracy, completeness, and traceability, including Daily Monitoring Records, production reports, lab records, railcar receiving forms, hold forms, and foreign material reports.
• Manage non-conforming materials and foreign material events by identifying suspect product, placing material on hold, completing required documentation, attaching forms, and communicating per escalation protocols.
• Verify specification guidelines, run rules, approved raw ingredients, empty packaging requirements, lot code accuracy, label control, and finished product requirements are followed.
• Support railcar and raw material activities after training, including railcar seal verification, raw cane sugar sampling, Trackmobile operation, rail movement, track switching, rail opener/vibrator use, and maintaining clear travel paths.
• Support continuous improvement, site food safety and quality programs, and other duties as assigned.

SAFETY, QUALITY & COMPLIANCE

• Follow and enforce GMP, PPE, Safety Absolutes, Quality Absolutes, monitoring requirements, escalation procedures, and production stoppage expectations to protect employee safety, food safety, product quality, and regulatory compliance.
• Respond appropriately to abnormal conditions, rain event inspections, food safety concerns, and emergencies, including notifying site leadership when required.

Qualifications

• 3+ years leadership experience, preferably in food or regulated manufacturing.
• Proven ability to lead and develop hourly teams.
• Working knowledge of GMP and food safety/quality systems preferred.
• Strong attention to detail and documentation discipline for critical checks and production records.
• Mechanical aptitude and ability to interpret process indicators/logs to troubleshoot and drive corrective actions.
• Continuous improvement mindset; Lean/Six Sigma experience or certification preferred.
• Proficiency with Microsoft Office, SAP, and Kronos preferred.

Education Requirements

• Bachelor’s degree in Business Management, Food Science, Organizational Leadership, or a related field preferred.
• Associate degree required, or equivalent experience as determined by HR.

SUPERVISORY RESPONSIBILITY

• This position directly supervises a team of 5+ hourly production associates.

Essential Capabilities (knowledge, Skills, Abilities And Personal Attributes)

• Demonstrated ability to direct, coach, and develop a team of 15-20 associates on a daily basis.
• Leads by example to create and maintain a workplace culture that engages and motivates associates at all levels.
• Demonstrated ability to communicate and develop relationships across all levels and functions of the organization to support overall business success
• Strong Microsoft Office and PC skills, including Word, Excel, and Access.
• Ability to work extended days and/or weekends with flexibility to switch shifts as required.
• Aptitude for team building and employee engagement.
• Results-oriented with a focus on process improvement.
• Highly organized self-starter with the ability to work with limited direct supervision.

PERSONAL ATTRIBUTES

• Managing Complexity & Ambiguity: Makes timely decisions, prioritizes effectively, and drives progress with incomplete information.
• Change Leadership: Challenges the status quo and supports continuous improvement and adoption of new ways of working.
• Regulatory & Compliance Focus: Understands and follows applicable regulatory and company requirements.
• Accountability: Delivers on commitments, owns outcomes, and learns from mistakes.
• Integrity & Credibility: Acts with honesty and consistency and builds trust through reliable execution.
• Quality Mindset: Applies food safety and quality systems and reinforces standards.
• Communication & Customer Focus: Communicates clearly, adapts to the audience, and delivers responsive support.
• Energy & Initiative: Works independently, takes ownership, and follows through.
• Judgment: Uses facts and sound reasoning to make timely decisions.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.