Production Supervisor- 1st shift

Maker's Pride; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Maker's Pride in Grand Rapids, MI is seeking a seasoned Production Supervisor to lead baking, mixing, forming and packaging on scheduled shifts. You will ensure safe, efficient production of quality goods and manage labor costs.

The role requires strong GMP knowledge, SAP experience, and hands-on leadership to coordinate a multi‑shift team while maintaining 5S and regulatory compliance.

Qualifications

• Two-year college degree in business preferred.
• 3–5 years supervisory experience in manufacturing, preferably bakery/food & beverage.
• Proficient in MS Office and SAP; strong data analysis and reporting skills.
• Experience with GMP, safety regulations, and Lean practices.
• Ability to plan, prioritize, and lead multiple shifts and teams.

Responsibilities

• Supervise the assigned team of employees.
• Direct the overall direction, coordination and evaluation of these employees.
• Also, directly supervise non-supervisory (lead) employees.
• Carry out supervisory responsibilities in accordance with company policies and laws.
• Interview, hire and train new employees; plan, assign and direct work; appraise performance; discipline when needed.
• Maintain 5S and GMP compliance; monitor inventory and waste.
• Schedule, approve production employees' work hours; resolve payroll issues.
• Plan production operations and establish priorities for manufacturing products.

Skills

Supervisory experience

Bakery production

SAP

GMP compliance

5S/Lean

Education

Two-year college degree in business

Tools

MS Office

Kronos timekeeping

Job description

Job Summary

Responsible for all mixing, baking, forming and packaging activities as required to safely produce quality products with the most efficient use of labor and materials on the appropriate/scheduled shifts and lines.

Job Duties

Duties may include, but are not limited to the following:

• Supervise assigned team of employees.
• Responsible for the overall direction, coordination and evaluation of these employees.
• Also, directly supervise non-supervisory (lead) employees.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable federal, state and local laws.
• Responsibilities include interviewing, hiring and training new employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving issues.
• Process a solid working knowledge of SQF and GMP policies and procedures, SAP processes, OSHA/MiOSHA regulations, HFS HPS/LEAN tools and Microsoft Office.
• Direct the conversion of raw materials to finished products with minimum waste and labor cost.
• Control raw material formula consistency.
• Monitor proper inventory rotation of raw materials and packaging.
• Responsible for maintaining a 5S environment.
• Responsible for scheduling, maintaining and approving production employees' work hours on a daily basis.
• Work with employees to investigate any scheduling and/or payroll-related issues.
• Responsible for complying with customer service and Company standards.
• Review production orders or schedules to ascertain product data such as types, quantities, and specifications of products and scheduled delivery dates in order to plan operations.
• Plans production operations, establishing priorities and sequences for manufacturing products.
• Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
• Inspect machines and equipment to ensure specific operational performance and optimum utilization.
• Resolves employee complaints or submits unsettled complaints to the Employee & Community Relations Manager for action.
• Handle all disciplinary actions and employee disputes.
• Train, develop and evaluate all employees to meet future needs.
• Attend meetings; make presentations, etc. as needed.
• Follow Good Manufacturing Practices (GMPs) at all times.
• Comply with all safety, health and environmental regulations as prescribed by law.
• Comply with all Company rules, regulations and policies.
• Perform other duties as assigned.

Required Competencies & Knowledge

• Knowledge of procurement, products, and production processes.
• Knowledge and experience with SAP.
• Well‑developed influence management skills.
• Experienced in conflict resolution.
• Prioritizes work based on short- and long-term objectives.
• Successfully analyzes and presents data to multiple levels of the organization.
• Well‑developed project management skills.
• Contract review and tracking of contract details.
• Effective presentation, writing, proposals, business plans, SOP's.
• Leading development and implementation of strategic goals and budget/cost control.
• Personnel and performance management.
• Define problems, collect data, establish facts and draw valid conclusions.
• Work in a fast‑paced environment, while being able to make sound decisions.
• Communicate in English to give and acknowledge instructions/problems.
• Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Write routine reports and correspondence.
• Interpret a variety of instructions furnished in written, oral, diagram and schedule form.
• Respond to common inquiries and complaints from customers, regulatory agencies, employees and members of the business community.
• Effectively present information to employees, management and public groups.
• Teach simple math functions such as add, subtract, multiply and divide in various units of measure, using whole numbers, common fractions and decimals.
• Apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Proficient in MS Office Suite and SAP.

Proficiency in

• MS Office Suite and SAP

Work Environment

• Ability to work well with others in stressful situations and meet deadlines as necessary.
• Ability to handle multiple priorities and tasks.
• Receptive to new ideas, concepts and procedures.
• Receptive and responsive to constructive criticism.
• Maintain harmonious working relations with employees from all departments.
• Maintain harmonious working relations with management from all levels.
• Communicate effectively with all employees and management.

Physical Requirements

Ability to use hands and fingers. Reaching with hands/arms throughout shift. Ability to see, hear and talk. Ability to distinguish colors. Ability to work in light to moderate noise levels where hearing protection is required. May work near moving mechanical parts and may be exposed to fumes, airborne particles and vibration. Good hand/eye coordination and manual dexterity for repetitive tasks. Ability to lift/move up to 50 lbs. Push/pull items up to 2600 lbs. with assistance. Walk up to 400 yards to work and break areas. May climb steps to and from work and break areas. Repetitive reaching overhead, under and across throughout shift. Repetitive bending, stooping and twisting throughout shift. Stand eight hours per shift. Physical and mental ability to work in excess of 40 hours per week. Perform general housekeeping, including sweeping, mopping, etc. Ability to work in variable temperatures and weather conditions. Ability to work in wet, humid areas.

Minimum Qualifications

• Two-year college degree in business is preferred. (3) Three - (5) Five years supervisory experience in a manufacturing environment with Bakery and or Food/Beverage manufacturing experience a plus.
• Proficient in MS Office applications such as Excel, Outlook, PowerPoint and Word.
• Proficient in Kronos timekeeping system and SAP both pluses.
• Excellent communication, conflict management, decision-making, motivational and organizational skills required.
• Strong self-confidence and leadership skills required.
• Basic mechanical skills required.
• Ability to work designated Shift schedule, which includes every other weekend rotation.
• Sponsorship for work authorization is not available for this position. It is the candidate's responsibility to ensure they are legally authorized to work in the location to which they apply.