Production Supervisor

Red-White-and-Blue-Thrift-Stor; Waterbury (CT); On-site; USD 26,000 - 29,000; Full time

Job summary

Red-White-and-Blue-Thrift-Stor in Waterbury, CT seeks a Production Supervisor to assist the Production Manager, oversee daily production room operations, and ensure quality and safety compliance. You will coach team members and help meet production goals with guidance from leadership.

The role requires bilingual English/Spanish proficiency, strong communication, and the ability to schedule around weekends. Prior thrift/retail experience is a plus, with opportunities to grow in a dynamic store

Qualifications

• Bilingual in English and Spanish is preferred.
• Previous thrift/retail/warehouse or customer-facing experience is preferred, but not required.
• Must have an open schedule, including availability to work Saturdays and Sundays.
• High school diploma or GED preferred.

Responsibilities

• Supervise daily operations in the production room, ensuring efficient workflow and adherence to production schedules.
• Monitor and maintain quality standards for processed merchandise, ensuring items are ready for the sales floor.
• Collaborate with the Production Manager to optimize productivity and meet production goals.
• Coach and develop production team members, providing guidance and support to foster a positive work environment.
• Assist in training new production team members on procedures and safety protocols.
• Ensure compliance with safety regulations and operational procedures; conduct regular safety inspections.
• Collaborate with the Production Manager to resolve operational issues and implement process improvements.
• Support the Production Manager in achieving departmental goals and contributing to thrift store operations.
• Build production schedules and manage workflow to optimize labor efficiency; contribute to performance evaluations.

Skills

Bilingual English/Spanish

Verbal & written communication

Independent worker

Open schedule (weekends)

Education

High school diploma or GED

Tools

MS Office

Teams

Outlook

Job description

Pay Range: $19.00 to $21.00 per hour

A continuación, se proporciona la descripción del puesto en español. La elegibilidad para el empleo se verifica a través de E-Verify

Employment eligibility is verified through E-Verify

Job Summary

As the Production Supervisor at RWB Thrift, you will play a vital role in supporting the Production Manager and overseeing daily operations in the production room. You will work closely with the production team to ensure efficient workflow, maintain quality standards, and meet production goals. This role is ideal for someone eager to learn and grow in a dynamic environment, with guidance and support provided by the Production Manager. Your responsibilities will include supervising production activities, coaching and developing team members, and ensuring adherence to safety and operational procedures. You will collaborate closely with the Production Manager to optimize productivity, resolve issues, and contribute to the overall success of our thrift store operations.

Key Responsibilities

Production Operations

• Supervise daily operations in the production room, ensuring efficient workflow and adherence to production schedules.


• Monitor and maintain quality standards for processed merchandise, ensuring items are prepared for sales floor according to company guidelines.


• Work closely with the production team to meet production goals and optimize productivity.

Team Development & Coaching

• Coach and develop production team members, providing guidance and support to foster a positive work environment.


• Assist in training new production team members on operational procedures and safety protocols.

Safety & Compliance

• Ensure compliance with safety regulations and operational procedures to maintain a safe working environment.


• Conduct regular safety inspections and address any safety concerns promptly.

Collaboration & Support

• Collaborate with the Production Manager to resolve operational issues and implement process improvements.


• Support the Production Manager in achieving departmental goals and contributing to the overall success of the thrift store operations.

Administrative Support

• Assist in building production schedules and managing workflow to optimize labor efficiency.


• Provide input for performance evaluations and contribute to the performance management process as directed by the Production Manager.

Learning & Development

• Learn and apply scheduling techniques, recruitment processes, and employee management skills under the guidance of the Production Manager.


• Participate in training and development programs to enhance skills and knowledge relevant to production operations.


• Gain exposure to business operations by reviewing key reports, understanding departmental goals, and contributing to achieving performance metrics.

Language Requirements

• Bilingual in both English and Spanish.


• Employees are not required to communicate exclusively in English within the workplace. However, the nature of the position may entail interactions with customers, donors, colleagues, and supervisors who primarily use English. In such instances, a fundamental understanding of written and spoken English for comprehending instructions, as well as the ability to communicate verbally and in writing in English, may be necessary.

Qualifications

• Proficiency in both English and Spanish is preferred.


• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.


• Basic computer skills, including MS Office, Teams, and Outlook.


• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.


• High school diploma or GED preferred


• Previous thrift, retail, warehouse, or customer facing experience is preferred, but not required


• Must have an open schedule, including availability to work Saturdays and Sundays.

Physical Requirements

• Ability to Safely Perform Job Functions: Capable of safely and effectively performing essential job functions in accordance with ADA, FMLA, and other federal, state, and local standards, including meeting both qualitative and quantitative productivity requirements.


• Physical Strength: Must have the ability to occasionally lift and carry up to 25 lbs, frequently exert up to 25 lbs. of force, and constantly apply negligible force when handling objects.


• Endurance: Able to stand for extended periods of time.


• Manual Dexterity: Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and working primarily with fingers rather than the whole hand or arm.


• Fine Motor Skills: Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands.


• Balance and Agility: Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks.


• Visual Acuity: Possesses clarity of vision at 20 inches or less and