Production Supervisor

QTS Laundry; Raleigh (NC); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

401k

Health Insurance

Dental Insurance

Vision Insurance

Short Term Disability Insurance

PTO

Job summary

QTS Laundry is seeking a Production Supervisor to lead daily production operations in a healthcare textile facility. You will supervise 20 to 35 full-time and temporary associates, ensuring safety, quality, delivery, and cost targets are met while adhering to HLAC standards.

You will promote accountability, continuous improvement, and employee development, coordinating with Maintenance, Transportation, and Customer Service to resolve issues quickly.

Qualifications

• High school diploma or GED required; associate's degree or additional technical education preferred.
• Minimum 2 to 5 years of supervisory experience in manufacturing, industrial laundry, or related production environment.
• Experience leading teams of 20 or more employees.
• Strong leadership, communication, coaching, conflict resolution, and employee development skills.
• Knowledge of Lean Manufacturing, continuous improvement, and KPI-driven operations preferred.
• Proficiency with Microsoft Office and production reporting systems.

Responsibilities

• Lead daily production operations to meet Safety, Quality, Delivery, and Cost targets.
• Direct 20–35 associates, coordinating staffing, training, and overtime as needed.
• Document attendance, productivity, and production records accurately.
• Ensure compliance with HLAC standards and company procedures.
• Apply 5S and Lean principles to maintain a clean, audit-ready environment.
• Coach and develop team leads, investigate issues, and implement corrective actions.

Skills

Leadership

Communication

Lean Manufacturing

Problem solving

Education

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Office

Production reporting systems

Job description

Benefits include: 401k, Health Insurance, Dental Insurance, Vision Insurance, Short Term Disability Insurance, PTO

Starting pay $25.00 per hour

POSITION SUMMARY:

The Production Supervisor is responsible for leading daily production operations to achieve plant objectives in Safety, Quality, Delivery, and Cost. This position provides direct leadership to 20 to 35 full-time and temporary associates, ensuring production goals are met while maintaining compliance with company policies and Healthcare Laundry Accreditation Council (HLAC) standards. The Production Supervisor promotes a culture of accountability, continuous improvement, and employee development.

ESSENTIAL FUNCTIONS:

• Production Planning and Workflow
  • Monitor hourly production performance, labor efficiency (PPOH), staffing levels, and workflow to ensure daily production goals are met.
  • Coordinate staffing assignments, cross-training, and temporary labor to meet changing production demands while controlling overtime.
  • Monitor work-in-process inventory and support Kanban inventory systems to maintain efficient production flow.
• Documentation and Communication
  • Accurately document employee attendance, productivity, training, disciplinary actions, incident reports, and production records.
  • Coordinate with Maintenance, Transportation, Customer Service, and other departments to resolve operational issues quickly and effectively.
• Safety, Quality, and Compliance
  • Ensure compliance with all safety policies, HLAC standards, and company operating procedures.
  • Perform routine quality inspections to confirm clean healthcare textiles meet established standards before shipment.
  • Maintain a clean, organized, and audit-ready work environment by applying 5S and Lean Manufacturing principles.
• Leadership and Continuous Improvement
  • Supervise, coach, and develop production associates and team leads through training, performance feedback, and clear accountability.
  • Investigate production issues, quality concerns, accidents, and near misses; identify root causes and implement corrective actions.
  • Support continuous improvement initiatives that eliminate waste, improve efficiency, reduce costs, and enhance customer satisfaction.
  • Perform special projects and other duties as assigned by the Plant Manager.

QUALIFICATIONS:

• High school diploma or GED required; associate's degree or additional technical education preferred.
• Minimum 2 to 5 years of supervisory experience in manufacturing, industrial laundry, or a related production environment.
• Experience leading teams of 20 or more employees.
• Strong leadership, communication, coaching, conflict resolution, and employee development skills.
• Knowledge of Lean Manufacturing, continuous improvement, and KPI-driven operations preferred.
• Proficiency with Microsoft Office and production reporting systems.
• Ability to analyze production metrics and make sound operational decisions in a fast-paced environment.
• Ability to stand, walk, bend, push, pull, and lift up to 35 pounds throughout the workday.
• Willingness to work flexible schedules, including evenings, weekends, holidays, and overtime as business needs require.

Demonstrates professionalism, accountability, integrity, and a commitment to safety, quality, and continuous improvement.