Production Supervisor

niagarawater; New Orleans, Ponchatoula (LA, LA); On-site; USD 60,000 - 85,000; Full time

Job summary

Niagara is seeking a Production Supervisor to manage the assigned shift, ensuring safety, quality, and throughput while promoting a positive work environment that engages team members.

You will coach and develop team members, coordinate with maintenance to minimize downtime, and ensure accurate shift reporting. This role requires adherence to GMP and Food Safety standards, with a 12-hour rotating schedule to meet production demand.

Qualifications

• 4 years of experience in field or similar manufacturing environment.
• 4 years in the position.
• 4 years experience managing people/projects.
• Understanding of production processes and controls.

Responsibilities

• Directs activities of the assigned shift to ensure safety, quality, and throughput.
• Coaches and develops team members; hires, trains, coaches and reviews performance.
• Collaborates with maintenance to resolve downtime on production lines.
• Completes shift reports for production numbers, downtime, attendance, overtime and quality checks.
• Ensures safety, quality, and housekeeping compliance across the shift.

Skills

Team leadership

Production scheduling

Quality control

Safety compliance

Coaching

Hiring & training

Oracle/WMS familiarity

Tools

Oracle

Warehouse Management System

Line Management System

Job description

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

We offer competitive compensation and benefits packages for our Team Members.

Production Supervisor

Essential Functions

• Manages and directs activities of assigned shift, ensuring product adheres to Niagara's standard of safety, quality, and throughput.
• Maintains effective working relationships with team members through open communication, visibility, and involvement to promote a positive working environment that maximizes safety, employee engagement, productivity, and throughput.
• Analyzes the production schedule prior to shift start and adjusts team member assignments to meet production targets. Verifies discrete jobs are correct in Oracle (including quality and bill of material list), Warehouse Management System, and/or Line Management System.
• Responsible for team member coaching and development, employment decisions, and resolving issues through conflict resolution. Hires, trains, coaches and reviews performance of team members. Partners with Human Resources and Production Manager for recruitment, corrective actions, and terminations.
• Inspects raw materials prior to changeovers to ensure correct inventories for production runs. Performs first pass quality checks after changeovers to prevent non-conforming product.
• Collaborates with the Maintenance Department to resolve downtime occurrences on the production lines.
• Completes shift reports for production numbers, downtime, attendance, overtime and quality checks for submission to the Production Manager.
• Conducts walkthroughs throughout the shift to ensure safety, quality, and housekeeping compliance by team members.
• Interfaces with multiple departments within the organization to ensure customer deadlines are met.
• Participates in interviews with hiring managers.
• Collaborates with plant leadership and shift team members to champion a world‑class safety culture.
• Conducts weekly safety talk trainings, daily safety/quality/production meetings, and hourly safety walks.
• Adheres to the highest standards of company and plant safety programs, guidelines, rules, and regulations.
• Abides by Niagara's Good Manufacturing Practices (GMP) and Food Safety Standards at all times. Develops, recommends, and implements measures to improve production methods, equipment performance, and quality of product.
• Suggests changes in working conditions and use of equipment to increase efficiency of shift team members.
• Monitors and reviews assigned team members time and attendance for accuracy. Utilizes the Efficiency Improvement Tools to understand and comment on line downtime and communicate appropriately per the escalation plan.
• Regular and predictable attendance is an essential function of the job.
• Ability to work 12 hour shifts, day or night, on a rotating 2-2-3 schedule or schedule as dictated by production demand.

Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications

Minimum Qualifications

• 4 Years - Experience in Field or similar manufacturing environment
• 4 Years - Experience in Position
• 4 Years - Experience managing people/projects

*experience may include a combination of work experience and education

Understanding of production processes and controls

Preferred Qualifications

• 6 Years- Experience in Field or similar manufacturing environment
• 6 Years - Experience working in Position
• 6 Years - Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner Identifies safety issues and takes prompt corrective action
• Coaches/corrects unsafe team behavior
• Effectively prioritizes quality, productivity, and cost
• Encourages honest feedback from direct reports, peers, and up‑line manager
• Uses customer feedback to improve service levels and internal/external customer relationships
• InnovACT Understands the concepts of process consistency and waste minimization
• Modifies goals based on changing business needs
• Promotes sharing of opposing viewpoints
• Find a Way Anticipates problems and opportunities within functional area, and recommends proactive solutions
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