Production Supervisor

WestRock Company; Lancaster (Lancaster County); On-site; USD 60,000 - 80,000; Full time

Job summary

Smurfit Westrock is seeking a Production Supervisor - Corrugator to lead a 3rd shift in Lancaster, PA, focusing on safety, quality, and efficiency. You will coach craftsmen, manage daily shift operations, and drive continuous improvement initiatives to meet production goals.

The role emphasizes adherence to safety standards, KPI tracking, and collaboration with other departments to optimize capacity and costs. A background in manufacturing and corrugated environments is preferred.

Qualifications

• 3 to 4 years of related experience.
• Manufacturing experience and corrugated supervisory experience; Lean environment; Six Sigma Green or Black Belt Certification preferred.

Responsibilities

• Oversee day-to-day shift operations with emphasis on safety, quality, delivery and cost.
• Act as first point of contact for operators regarding mechanical failure or production issues.
• Coordinate production activities with other departments to meet goals in a timely and cost-effective manner.
• Monitor production activities to eliminate waste and ensure adherence to production and shipping schedules.
• Input production data to measure KPIs (efficiencies, downtime, inventory, production).
• Provide recommendations to improve safety, environmental and health of the facility.

Skills

Coaching

Organizational Skills

Adaptability

Communication

Customer-Oriented

Strategic Thinking

Process-Oriented

Education

High School diploma or G.E.D.

Bachelor’s degree (Business Management, Engineering or Operations Management

Tools

Microsoft Office

Kiwi

AS/400 JDE

Job description

Production Supervisor - Corrugator - 3rd Shift - Lancaster, PA

The opportunity

As a Production Supervisor you will oversee maintenance operations using precision and preventative maintenance to maximize plant and production equipment uptime. In this role, you will be a servant leader, impacting the development of craftsmen by providing coaching to ensure adherence to preferred maintenance practices to maximize efficiency and safety

How you will impact Smurfit Westrock

• Manage the day-to-day operations of the shift with constant emphasis on safety, quality, delivery and cost.
• Acts as first point of contact for operators regarding mechanical failure or production issues.
• Support continuous improvement initiatives and enforce control procedures, recommending improvements to the Plant Superintendent, as appropriate.
• Coordinates production activities with other departments to ensure production goals/objectives are accomplished in a timely and cost-effective manner.
• Monitor production activities to eliminate waste and ensure adherence to production and shipping schedules.
• Input production data accurately into the system to measure and monitor KPIs (Key Performance Indicators) around efficiencies, downtime, inventory and overall production.
• Provide recommendations to improve the safety, environmental and health of the entire facility.
• Produce daily reports on daily shift production and daily shift review to assess if daily goals are met.
• Control load factors and workflow to ensure maximum use of available capacity and effective use of labor, tools and equipment.

People and Culture

• Manage and coach employees, providing performance reviews and enforcing disciplinary actions.
• Maintain staff by recruiting, selecting, orienting, training employees, and developing individual growth opportunities.
• Directs maintenance employees to troubleshoot mechanical problems and perform preventative maintenance.
• Enforce adherence to plant safety regulations and encourage employees to become safety conscious
• Ensure daily that plant personnel follow all company standards and meet all customer commitments.

Critical Skills / Capabilities

• Coaching: Provides people with tools, knowledge, and opportunities to develop themselves; determines employees’ training needs, works with employees to produce continuous development plans, and provides regular feedback and coaching to help employees develop in current and future roles; visibly supports culture and teams
• Organizational Skills: Plans, arranging and/or monitors work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives.
• Adaptability: Demonstrates agility, flexibility, and a willingness to modify one’s approach to achieving desired results; responds quickly to changing demands, processes, and updated information
• Communication: Creates and delivers engaging presentations to internal and external audiences; develops new communication strategies and approaches to communicate data, insights, and critical messages resulting in clear understanding
• Customer-Oriented: Proactively assesses and effectively resolves customer issues quickly; proactively communicates with customers to ensure alignment and satisfaction; ensures that quality improvements meet the needs and expectations of a diverse customer base; consistently operates with customers' best interests in mind.
• Strategic Thinking: Develops short and long-term courses of action that support the organization's overall vision and mission; balances business, technical, and operational issues when determining a strategy; identifies problems with current strategies and suggests ways to resolve them; incorporates knowledge of WestRock’s goals/strategy as well as competitive, customer, supplier, industry, or marketplace trends into strategic plans; capitalizes on opportunities and manages risks.
• Process-Oriented: Plans, designs, and manages processes while focusing on refining and improving to increase efficiency and effectiveness; understands process inputs, activities, outputs, roles, and sequencing.

What you need to succeed

Technical Skills

• Microsoft Office- Excel, PowerPoint, Outlook
• Workforce
• Kiwi
• AS/400 JDE

Experience

• Required: 3 to 4 years of related experience
• Preferred: Manufacturing experience and corrugated supervisory experience; previous experience working in a Lean environment; Six Sigma Green or Black Belt Certification

Education

• Required: High School diploma or G.E.D. with equivalent experience
• Preferred: Bachelor’s degree (Business Management, Engineering or Operations Management