Production Supervisor

Topgum Canada Ltd; Copiague (NY); On-site; USD 80,000 - 105,000; Full time

Job summary

Topgum Canada Ltd. in Copiague, NY, is seeking a Production Shift Supervisor to lead daily production execution in a fast-paced, regulated environment.

You will drive safety, quality, and KPI performance while ensuring GMP and food-safety standards are met across a 12-hour shift. You will coach crews, manage line clearances, changeovers, and issue resolution, with accountability for waste reduction, uptime, and audit-ready records.

Qualifications

• Minimum 2 years supervisory experience within a manufacturing environment.
• Experience in food, nutraceutical, pharmaceutical, or other regulated industries preferred.

Responsibilities

• Execute daily production schedules safely and efficiently.
• Monitor and achieve shift KPIs including output, yield, labour efficiency, downtime, and scrap.
• Ensure proper line clearances and changeovers.
• Identify and resolve recurring production issues.
• Enforce GMP, SOP, and sanitation standards consistently.
• Oversee sanitation activities in accordance with 21 CFR Part 111.
• Ensure batch records, QC checks, and documentation are accurate and complete.
• Escalate deviations, out-of-specification results, and non-conformances immediately.

Skills

GMP knowledge

Leadership

Communication

Decision-making

Tools

Vicinity ERP

Great Plains ERP

Job description

Salary Range: US$80,000.00 To US$105,000.00 Annually

REPORTS TO: Production Manager
TERMS OF EMPLOYMENT: Permanent | Full-Time , 12 – Hour Shift
LOCATION: Copiague, NY

About Us

We provide full-service contract manufacturing, bottling, and packaging solutions for gummy natural health products, supporting clients from concept through launch. Operating within a regulated manufacturing environment, we are committed to quality, compliance, and continuous improvement.

The Opportunity

The Production Shift Supervisor is responsible for overall shift performance within a fast-paced, regulated manufacturing environment. This role leads daily execution of the production plan while ensuring safety, quality, and operational targets are achieved.

Success in this role is measured through strong operational leadership, accountability, and consistent adherence to GMP and food safety standards.

What Success Looks Like

• Achieving or exceeding production targets.
• Controlling waste, scrap, and rework.
• Maintaining strict GMP and food safety compliance.
• Reducing downtime through proactive problem-solving.
• Driving crew accountability and performance.
• Maintaining audit-ready documentation at all times.

Responsibilities:

Production Execution & Performance

• Execute daily production schedules safely and efficiently.
• Monitor and achieve shift KPIs including output, yield, labour efficiency, downtime, and scrap.
• Ensure proper line clearances and changeovers.
• Identify and resolve recurring production issues.

Quality & Compliance

• Enforce GMP, SOP, and sanitation standards consistently.
• Oversee sanitation activities in accordance with 21 CFR Part 111.
• Ensure batch records, QC checks, and documentation are accurate and complete.
• Escalate deviations, out-of-specification results, and non-conformances immediately
• Set clear expectations for performance and workplace conduct.
• Provide coaching, feedback, and corrective action when required.
• Address attendance and performance concerns proactively.
• Foster a culture of accountability and continuous improvement.

Problem Solving

• Investigate downtime events and identify root causes.
• Collaborate with Maintenance and Quality teams to prevent recurring issues.
• Support Lean initiatives to improve efficiency and reduce waste.

Communication & Reporting

• Deliver structured and accurate shift reports.
• Communicate operational risks early.
• Ensure effective shift handovers and crew transitions.

Sanitation Oversight

• Supervise and support sanitation activities within assigned areas and shifts to ensure cleaning tasks are completed as required and in compliance with GMP, food safety, and company procedures.
• Ensure sanitation priorities are communicated clearly to employees.
• Verify that areas, equipment, moulds, trays, and production spaces are cleaned and ready for use.
• Escalate any sanitation concerns or incomplete tasks to Production Management.

Qualifications:

Experience & Education

• Minimum 2 years supervisory experience within a manufacturing environment.
• Experience in food, nutraceutical, pharmaceutical, or other regulated industries preferred.

Technical Skills

• Strong working knowledge of GMP requirements.
• Experience with ERP systems (Vicinity, Great Plains, or similar).
• Proven ability to lead teams in a 24/7 operational environment.
• Strong organizational, communication, and decision-making skills.

Working Conditions & Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to work in varying temperatures and noise levels.
• Ability to work rotating 12-hour shifts.

This job description is not intended to be all-inclusive. Employees may be required to perform other job-related duties as needed to meet business, operational, quality, safety, or regulatory requirements.

Our Commitment to Inclusive Hiring

We are committed to building an inclusive and accessible workplace. We welcome applications from individuals of all backgrounds and experiences. Accommodations are available throughout the recruitment process upon request.