Summary: As a member of the mill leadership team and the senior leader on site during second shift at our 100% recycled, uncoated recycled paperboard mill, the Second Shift Supervisor is responsible and accountable for:
- Hands on position/working on production floor
- Safety, production, quality, and the shift crew from start of shift to handoff.
- Managing the shift: oversee daily shift operations, including assigning and directing work, monitoring production quality, providing employee coaching and performance feedback, addressing performance or conduct concerns, and making recommendations regarding hiring, disciplinary actions, and promotions.
- Supervising 7–12 hourly employees across pulping and stock preparation, the paper machine, finishing, and shipping.
- Working directly with shift crews to restore production during sheet breaks, jams, and process upsets.
- Developing the crew and building a shift team that grows with the mill’s ongoing upgrades and technology advancements.
Work Schedule:
- 6 Month training will start on 1st shift M-F 6:30am-4:00pm
- After completed training Tuesday – Saturday, 3:30 PM – 12:30 AM (45 hours/week, including a paid 1-hour lunch each shift).
- Occasional extended hours during shutdowns or breakdowns.
- Schedule may change based on business needs.
Safety & Compliance:
- Sets the tone for safety on shift and enforces company safety rules, procedures, and PPE requirements.
- Leads the response to injuries, incidents, and near misses: secures the area, documents the event, and drives the root cause and corrective action.
- Serves as the on-site emergency lead during second shift, following mill procedures for fire, severe weather, evacuation, power loss, and unplanned shutdowns.
Production and Quality
- Meets the shift’s production schedule for tonnage, grade changes, and order requirements.
- Oversees and coordinates all phases of production during the assigned shift, ensuring efficient operations across stock preparation, the paper machine, finishing, and shipping.
- Leads the crew through sheet breaks, upsets, and grade changes with as little downtime and waste as possible.
- Monitors key process conditions such as stock consistency, chemical addition (retention aid, wax, and starch), steam, dryer conditions, and directs adjustments as needed.
- Makes sure required quality checks (such as basis weight, caliper, and moisture) are completed on time, and holds and reports any product that does not meet specifications.
- Checks production output against specifications, identifies efficiency issues, and recommends improvements.
- Ensures accurate delay and downtime entries and completion of all required production paperwork and records.
- Manages crew schedules, vacations, and adjusts coverage for absences and overtime.
- Moves people to the highest-priority areas as conditions change during the shift.
- Trains, cross-trains, coaches, counsels, and mentors operators, and holds the standard on attendance and performance.
- Addresses problems directly and early, documents them, and recommends disciplinary action when needed, working with HR.
Maintenance and Equipment
- Triages breakdowns on shift: decides what the crew repairs, what can wait, and when to call in maintenance.
- Follows the mill’s call-in procedure for maintenance and on-call personnel.
- Writes clear work requests that first shift can act on without follow-up.
- Supports preventive maintenance schedules and planned shutdowns, and makes sure equipment is safely returned to service.
Communication and Continuous Improvement
- Runs clean shift handoffs and completes a written shift report every shift.
- Brings problems to leadership with supporting data and a proposed fix.
- Supports improvement projects on downtime, waste, safety, and housekeeping.
- Supports the mill’s ISO 9001, ISO 14001, FSC, and SFI programs by following procedures and keeping required records on shift.
- Performs other duties as assigned by the Mill Superintendent.
Methods of Accountability:
- Through the written shift report and oral reports to the Mill Superintendent and Mill Management.
- Through the safety, production, quality, and downtime results of the shift.
- Through production output.
Education:
- High school diploma or equivalent. A degree in a technical or related field is an advantage.
Experience and Background:
- At least one year leading people as a supervisor or formal shift/crew lead.
- Working knowledge of lockout/tagout (LOTO), confined space, and machine guarding, and a record of enforcing them.
- Mechanical and process troubleshooting ability, and experience with manufacturing machinery and tools.
- Comfortable with control (HMI) screens and Microsoft Office (Word, Excel, Outlook).
- Forklift certification, or the ability to obtain it.
Personal Characteristics:
- Clear, direct communication in person and in writing, with strong interpersonal skills.
- Strong organizational and leadership abilities; a leader who makes the whole crew better.
- Self-motivated and results-driven; makes sound decisions under pressure.
- Addresses problems directly and early, and brings them forward with data and a proposed solution.
- Willing to step in hands-on when the situation calls for it.
Working Conditions and Physical Requirements:
- Work takes place in an active paper mill with high noise, heat, humidity, dust, wet or slippery floors, moving equipment, and forklift traffic.
- Hearing protection, safety glasses, safety shoes, and other PPE are required in designated areas.
- Requires standing and walking for most of the shift, climbing stairs and ladders, and bending and reaching.
- Must be able to lift up to 50 lbs.
- Comprehensive benefits package, including health, dental, and life insurance
- 401(k) plan with employer match and profit sharing
- Paid vacation and holidays
- Employee assistance and wellness programs
- Service awards, plus safety glasses and safety shoe benefits