Production Supervisor

Smurfit-Westrock; Ayer (MA); On-site; USD 75,000 - 124,000; Full time

Benefits offered by this job

Integrity culture

Training opportunities

Competitive salary

Medical, dental, vision, life insured

401k with match

Paid time off

Job summary

Smurfit Westrock is seeking a Converting Supervisor to lead safe and efficient production at the Corrugated Container facility in the United States. You will set performance expectations, supervise machine productivity, ensure quality, and coach team members to meet daily targets.

This role emphasizes lean practices, KPI tracking, workforce planning, and cross‑functional communication to fulfill production needs.

Qualifications

• High School diploma or GED is required.
• Bachelor's degree is preferred in Business Management, Engineering or Operations Management.
• 3+ years of converting supervision experience in a packaging facility.
• Lean experience; Six Sigma Green or Black Belt Certification.
• Proven experience in operations, manufacturing, or supply chain.
• Excellent communication and listening skills.
• Proven track record of effective problem-solving.
• Ability to embrace continuous improvement.
• Strong collaboration and teaming skills with stakeholders across functions.
• Ability to coach and train employees.
• Ability to be an on-shift resource for troubleshooting problems in the process as well as maintenance issues.
• Ability to make independent, effective decisions.
• Possess the ability to be a self-directed team player.
• Flexibility to work multiple shifts.

Responsibilities

• Execute safety briefs to team members on designated shift, daily, weekly, monthly and annually.
• Monitor workplace safety environment to identify and address any unsafe conditions.
• Ensure compliance with company safety policies, safe work practices, and plant policies.
• Monitor and track production daily goals for the Converting machines utilizing Key Performance Indicators (KPIs) and report results on the plant scorecard.
• Manage workforce planning, including fulfillment of work schedules and adherence to attendance policies (vacations, floating days, call ins, etc.).
• Communicate effectively with all functional areas of the plant to ensure all production needs are successfully achieved.
• Promote positive employee relations and interdepartmental communication and collaboration.
• Supervise daily production activities, including oversight of team members, and monitor performance levels of each team member.
• Monitor and participate in Daily Management Systems (DMS) to track progress against production goals and enable performance excellence.

Skills

Leadership

Communication

Problem solving

Lean manufacturing

Six Sigma Green/Black Belt

Team mentoring

Shift flexibility

Safety compliance

Education

High School diploma or GED

Bachelor’s degree in Business Management, Engineering or Operations Management

Job description

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The Opportunity:

The Converting Supervisor will be responsible for the safe and efficient operations of production within the Corrugated Container facility. In this role you will communicate performance expectations to ensure production targets and metrics are met, achieve production demands, supervise machine productivity and quality, as well as supervising, coaching, and mentoring of team members.

How you will impact Smurfit Westrock:

• Execute safety briefs to team members on designated shift, daily, weekly, monthly and annually
• Monitor workplace safety environment to identify and address any unsafe conditions
• Ensure compliance with company safety policies, safe work practices, and plant policies
• Monitor and track production daily goals for the Converting machines utilizing Key Performance Indicators (KPIs) and report results on the plant scorecard
• Manage workforce planning, including fulfillment of work schedules and adherence to attendance policies (vacations, floating days, call ins, etc.)
• Communicate effectively with all functional areas of the plant to ensure all production needs are successfully achieved
• Promote positive employee relations and interdepartmental communication and collaboration
• Supervise daily production activities, including oversight of team members, and monitor performance levels of each team member
• Monitor and participate in Daily Management Systems (DMS) to track progress against production goals and enable performance excellence

What you need to succeed:

• High School diploma or G.E.D. – Required
• Bachelor’s degree (Business Management, Engineering or Operations Management) - Preferred
• 3+ years of converting supervisory experience in a packaging facility – Required.
• Experience working in a Lean environment; Six Sigma Green or Black Belt Certification.
• Proven experience in operations, manufacturing, or supply chain
• Excellent communication and listening skills.
• Proven track record of effective problem-solving
• Ability to embrace continuous improvement.
• Strong collaboration and teaming skills with stakeholders across functions
• Ability to coach and train employees
• Ability to be an on-shift resource for troubleshooting problems in the process as well as maintenance issues.
• Ability to make independent, effective decisions.
• Possess the ability to be a self-directed team player.
• Flexibility to work multiple shifts.

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies, and potential.
• Benefits package to include medical, dental, vision, life insurance, 401k with match and more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

The salary range for this position is $74,625.00 - $124,375.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education.