Production Scheduling Assistant

Fireclay Tile; California (MO); Hybrid; USD 42,000 - 54,000; Part time

Benefits offered by this job

Stock options

Discretionary bonus

Medical benefits

401(k) match

Job summary

Fireclay Tile is seeking a Scheduling Assistant to work on-site in Aromas, CA. You will audit and prioritize production scheduling, support the Production Planning Manager, and ensure tool access and information flow between Production, Sales, and Client Support teams.

The role emphasizes process improvement and efficient cross-team collaboration. You will use Salesforce, Asana, and Slack to manage tasks, track late orders, and communicate status updates.

Qualifications

• Proficient with Excel for data analysis and reporting.
• Strong communication skills and collaboration across teams.
• Able to work independently and drive process improvements.
• Comfortable using AI tools in daily tasks.

Responsibilities

• Audit and prioritize scheduling priorities; provide status updates to Sales & Client Support.
• Coordinate production priorities between leads and scheduler in Asana.
• Monitor inventory levels and support materials to prevent shortages or overstock.
• Develop or maintain KPI scorecards for production management.
• Collaborate with procurement and logistics to ensure smooth material flow.
• Use Salesforce, Asana and Slack for planning and communication.
• Create Asana tasks for late orders with clear deadlines and details.
• Track progress and escalate critical delays to management.
• Communicate on the plant floor or via channels with stakeholders.
• Establish escalation protocols for urgent late orders.
• Analyze order data using Excel; sort and filter by urgency and revenue impact.

Skills

Excel

Communication

Teamwork

Data-driven

Tools

Salesforce

Asana

Slack

Job description

Fireclay Tile is here to revolutionize the tile and design industry. By implementing an innovative digital platform paired with unmatched artisan-crafted products and client service, we've made it easier than ever to specify and purchase beautiful, sustainable tile sourced and handcrafted in the US. Our tireless commitment to innovation, transparency, and sustainability has not gone unrecognized. We aim to grow 25-35% annually and are the first tile company recognized as a B Corp for how we use Business as a Force for Good. With an innovative product, an ambitious team, and an inspiring mission, we're changing the way you think about tile. Come join the makers who support the dreamers !

The Team You’ll Work With …

As the Scheduling Assistant, you will work directly with our talented Scheduling team to audit, prioritize, monitor product status’ and communicate updates between the Production and Sales & Client Support teams. The Scheduling Assistant will support our production teammates ensuring they have the tools & information needed to execute what is scheduled on any given day. In this role, you will take ownership of key scheduling activities that positively impact productivity & profitability. Being a big player in helping to improve existing processes, and brainstorming new ideas to help adapt & improve efficiency between the teams. This role reports to the Production Planning Manager and is located on-site in Aromas, CA. It's an hourly position at $20.00 on our 1st shift.

The Problems You’ll Solve …

We are in need of a Scheduling Assistant who can connect with our teammates through multiple channels including e-mail, phone, slack and in person. In this role, you'll be responsible for:

• Managing and re-prioritizing SCS priorities for the scheduler. Providing status updates to Sales and Client Support team
• Managing production priorities in Asana and maintaining a constant communication channel between the production leads and scheduler.
• Inventory management: Monitor inventory levels of finished products, and supporting materials and ensure proper levels are maintained to avoid shortages or overstocking.
• KPI Scorecard Reporting: Develop or maintain existing scorecards for the production management.
• Cross-Fuctional Collaboration: Collaborate with other departments, such as procurement, logistics, to ensure a seamless flow of materials and information.
• Technology Utilization: Utilize production planning software (Salesforce) , project management (Asana) , and communication applications (Slack).
• Asana Task Creation: Create dedicated tasks for each late order in Asana, specifying the order details, required actions and deadlines
• Task Tracking: Regularly monitor the status of Asana tasks, and update task progress as actions are taken and milestones are achieved.
• Communication: Maintain open communication either directly on the plant floor or via channels with stakeholders to address any questions, concerns, or obstacles hindering task completion.
• Escalation Protocol: Establish an escalation protocol for particularly critical late orders, ensuring that senior management is informed and involved as necessary.
• Data Analysis and Sorting: Utilize Excel along with company approved AI platforms to import and analyze order data, including order due dates, customer priorities, and production lead times. Create or use existing spreadsheets and pivot tables to sort and filter orders based on various criteria, such as urgency, revenue impact, or customer importance.

About You …

You are an empathetic, kind, and patient person; you are socially conscious, creative, and innovative. You are comfortable working in a collaborative environment but can operate independently and use data to make decisions. You focus on providing best-in-class support & communication between Production teams & Client Success.

• Take initiative to find solutions
• A doer, you find areas for improvement, prioritize, and get things done
• Resilient and determined to ensure project goals are achieved on time
• Flexible and fun demeanor with the ability to get involved in the details while maintaining a wider view
• Knowledge in Excel
• Familiarity with AI technology and comfortable with using it in everyday tasks.
• Maintain a communicative disposition with all teams to be able to give & receive feedback on what is working in processes and what may need improvement

Why Fireclay?

Beyond the role itself, here's what makes Fireclay Tile a special place to work:

• Our Mission: We are on a mission to do good by crafting products intentionally, collaboratively, and transparently. We are the makers, who support the dreamers.
• Our Values: We live by Kindness, Honesty, Tread Lightly on the Earth, Measure Twice, Cut Once, and Ganas (Desire).
• Our Commitment: We are accountable to the B Corp standards, prioritizing People and Planet alongside Profit.
• Growth and Innovation: We are committed to 25-35% annual growth and are revolutionizing the tile and design industry.
• Our Culture: We foster a culture of professional development, ongoing training, and real opportunities for growth within the organization.
• Our Benefits: We offer a comprehensive compensation package, including medical, financial, a 4% 401(k) match, PTO, sick time, parental leave, employee stock options, and other perks. Visit Fireclaybenefits.com for full details.

Serving as a Fireclay Tile Brand Ambassador, representing our core values including:

Kindness Honesty Tread Lightly on the Earth Measure Twice, Cut Once Ganas (Desire)

Accountable to the B Corp standards, we take care of our People and our Planet while turning a Profit.

The total compensation package for this position includes stock options (2,000) and eligibility for a discretionary bonus. Details of participation in these benefit plans will be provided if a teammate receives an offer of employment.

Fireclay provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Fireclay will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [e-mail].