SHIFT:
- Day Shift. Subject to change according to business needs.
BENEFITS:
We are delighted to offer a comprehensive benefits package that encompasses Medical, Dental, Vision, Disability, Life Insurance, Flexible Spending Accounts, Supplemental Insurance, Vacation, Holiday Pay, Personal Time Off (PTO), and a 401(k) plan with a company match. Eligibility and waiting periods may apply.
POSITION SUMMARY:
The Ice Cream Production Quality Technician ensures that all ice cream products meet internal quality standards and comply with food safety regulations. This role involves monitoring production processes, conducting in-process and finished product testing, and supporting continuous improvement initiatives to maintain product integrity and customer satisfaction.
ESSENTIAL FUNCTIONS, DUTIES AND PERFORMANCE RESPONSIBILITIES:
Quality Control & Testing
- Perform routine sampling and testing of ice cream and frozen dessert products during production and post-packaging.
- Verify compliance with HACCP, SQF, FDA, and company‑specific quality standards.
- Document and report test results promptly; initiate corrective actions for deviations.
Production Support
- Monitor critical control points during mixing, freezing, filling, and packaging stages.
- Assist production teams in implementing SOPs for hygiene, sanitation, and quality assurance.
- Support pilot‑scale trials and new product launches in collaboration with R&D.
Compliance & Documentation
- Maintain accurate records of inspections, calibrations, and quality audits.
- Ensure proper labeling and storage of chemicals, reagents, and finished goods.
- Participate in internal and external audits as required.
Continuous Improvement
- Identify opportunities to enhance product quality and process efficiency.
- Collaborate with QA and production teams to implement best practices and reduce waste.
POSITION SPECIFICATIONS AND QUALIFICATIONS:
Education:
- Associate degree or technical certification in Food Science, Dairy Technology, or related field.
Experience:
- 1–3 years in food manufacturing, preferably dairy or ice cream production.
Knowledge, Skills and Abilities:
- Knowledge of food safety systems (HACCP, SQF).
- Proficiency in quality testing methods and data entry.
- Strong attention to detail and problem‑solving skills.
- Ability to work in a fast‑paced production environment.
Physical Requirements:
- Environmental exposure to warehouses stored at ambient (60-70° F), refrigerated (35° F), and frozen (minus 20° F) temperatures.
- Walking: Moving about on foot to accomplish tasks, particularly for short distances on a regular basis.
- Subject to at least 92db’s
- Lifting: up to 20 lbs. occasionally
- Walking: Moving about on foot to accomplish tasks, on a regular basis
- Reaching: Extending hands and arms in any direction
- Stooping: Bending body downward and forward by bending spine at the waist occasionally
- Talking: Expressing or exchanging ideas by means of the spoken word. Those activities that must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly