Production Quality Supervisor

Safariland, LLC; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Life insurance and AD&D

Disability insurance

Wellness program

Tuition assistance

Employee assistance program

Paid time off and holidays

Job summary

Safariland, LLC in Jacksonville, FL seeks a Quality Supervisor to lead inspection teams and ensure ISO 9001:2015 and BA 9000:2016 compliance in a fast-paced ballistic armor production environment.

You will drive risk-based quality controls, mentor inspectors, and partner with Production, Engineering, and Supply Chain to deliver reliable protective products while advancing continuous improvement initiatives.

Qualifications

• Bachelor's degree in Quality, Engineering, or related field.
• 3–5 years of experience leading quality/inspections in manufacturing.
• Lean Six Sigma Green Belt or higher is a plus.
• Strong knowledge of ISO 9001:2015 and BA 9000:2016 standards.

Responsibilities

• Supervise daily quality activities including incoming inspection, in-process checks, and final product audits.
• Maintain quality records: inspection results, calibration logs, nonconformance reports, and CAPAs.
• Ensure proper handling, identification, and traceability of ballistic materials and armor products.
• Support audits and ensure timely closure of audit findings.
• Lead risk-based quality assessments per ISO 9001 and BA 9000 requirements.
• Identify and evaluate quality risks across materials, processes, inspection methods, equipment, and suppliers.
• Conduct PFMEA, control plans, and risk registers to prevent defects.
• Provide risk insights and trends to leadership in management reviews.
• Lead root cause analysis for defects, audit findings, complaints, and nonconformances.
• Use 5 Whys, Ishikawa, A3, Pareto, and data analysis for problem solving.
• Develop and implement CAPAs addressing true root causes.
• Collaborate with Production, Engineering, Supply Chain, and Training to drive improvements.
• Train and mentor inspectors on techniques, documentation, and compliance.
• Monitor quality metrics such as defect rates, rework, scrap, audits, and CAPA effectiveness.
• Drive continuous improvement using Lean, Six Sigma, and A3 methodologies.

Skills

ISO 9001/BA 9000 knowledge

Quality leadership

Fast-paced environment

Communication/documentation

Education

Bachelor's degree in Quality/Engineering

Lean Six Sigma Green Belt or higher

Job description

Summary

We are seeking an accomplished Quality Supervisor to lead inspection teams and support the production of industry leading hard and soft body armor. In this highly visible role, you will oversee compliance with ISO 9001:2015 and BA 9000:2016 standards, drive risk-based quality controls, and champion continuous improvement across a fast-paced manufacturing environment. The ideal candidate brings hands on leadership, strong analytical and problem-solving skills, and a deep appreciation for the critical importance of precision and reliability in ballistic protection products.

Essential Responsibilities

• Supervise daily quality activities, including incoming inspection, in-process checks, and final product audits.
• Maintain accurate quality records such as inspection results, calibration logs, nonconformance reports, and corrective actions.
• Ensure proper handling, identification, and traceability of ballistic materials and finished armor products.
• Support internal, customer, and certification audits and ensure timely closure of audit findings.
• Lead risk-based quality assessments aligned with ISO 9001 risk-based thinking and BA 9000 requirements.
• Identify and evaluate quality risks related to materials, manufacturing processes, inspection methods, equipment, and suppliers.
• Conduct process risk assessments (e.g., PFMEA, control plans, risk registers) to proactively prevent defects and compliance issues.
• Provide risk insights and trends to leadership as part of management review and continuous improvement efforts.
• Lead root cause analysis (RCA) for quality issues including internal defects, audit findings, customer complaints, and supplier nonconformances.
• Use structured problem-solving tools such as 5 Whys, Fishbone (Ishikawa), A3, Pareto analysis, and data analysis.
• Develop and implement Corrective and Preventive Actions (CAPA) that address true root causes and prevent recurrence.
• Work cross-functionally with Production, Engineering, Supply Chain, and Training teams to implement sustainable improvements.
• Train, coach, and mentor quality inspectors on inspection techniques, documentation, and compliance requirements.
• Monitor and report quality performance metrics such as defect rates, rework, scrap, audit results, and CAPA effectiveness.
• Drive continuous improvement initiatives using Lean, Six Sigma, and A3 methodologies.

Required Skills & Abilities

• Strong knowledge of ISO 9001:2015 and BA 9000:2016 standards.
• Proven experience leading quality or inspection teams in manufacturing.
• Ability to work effectively in a fast-paced, regulated manufacturing environment.
• Strong communication and documentation skills.

Education & Experience

• Bachelor's degree in Quality, Engineering, or a related field preferred.
• 3-5 years of experience in a quality leadership or supervisory role within manufacturing.
• Lean Six Sigma certification (Green Belt or higher) is a plus.

Physical Requirements

• Ability to stand and walk for extended periods on the production floor.
• Visual acuity for detailed inspection work.
• Ability to occasionally lift up to 40 pounds.

Benefits

• Medical, dental & vision insurance
• 401(k) with company match
• Employer paid life insurance and AD&D
• Employer paid disability
• Wellness program
• Adoption assistance
• Tuition assistance
• Employee assistance program
• Work life balance
• Paid time off (PTO), sick leave and paid holidays throughout the calendar year (consistent with relevant state law and company policies)

The Safariland Group believes in the benefits of a diverse workforce and is committed to equal opportunity and affirmative actions. We pride ourselves on hiring and developing the best people, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

For those applicants with disabilities, if you require reasonable accommodation in searching for a job opening or submitting an application, please contact us by calling 888-469-6455.

All employment decisions are solely based on the applicant's qualifications as they relate to the requirements of the position.