Production Quality Manager (all genders)

AMjobcenter; South Carolina; Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

401(k) match

Paid time off

Parental leave

Gym reimbursement

Tuition reimbursement

Disability coverage

Life insurance

Descripción de la vacante

Nikon SLM Solutions in Greenville, South Carolina seeks a Production Quality Manager to serve as the on-site representative at a third-party manufacturer, ensuring Nikon SLM systems are produced, tested, and released to required quality standards.

You will coordinate with Nikon SLM Quality and Production teams to test, inspect, and release completed systems, drive corrective actions, and support supplier audits for scalable U.S. manufacturing growth.

Formación

• Bachelor’s degree in Quality, Engineering, Manufacturing, Industrial Engineering, or related technical discipline; equivalent professional experience may be considered.
• Minimum 5 years of hands-on experience across quality and manufacturing/production environments.
• Strong working knowledge of quality management principles, manufacturing processes, and production operations.
• Experience with 8D, root cause analysis, corrective and preventive actions, nonconformance management, and corrective action processes.
• Experience identifying and resolving manufacturing quality issues in collaboration with production teams and external suppliers.
• Strong written and verbal English communication skills.

Responsabilidades

• Serve as primary on-site production quality representative at the assigned third-party manufacturing partner.
• Monitor supplier production activities to ensure Nikon SLM systems meet established quality, production, and technical requirements.
• Partner with Nikon SLM Quality and Production teams to support testing, inspection, acceptance, and release of completed systems.
• Maintain a direct line of communication between Nikon SLM and the manufacturing supplier, escalating quality, production, schedule, and technical concerns as appropriate.
• Identify, document, investigate, and drive resolution of nonconformities and production-related quality issues.
• Utilize structured quality and problem-solving methodologies, including 8D, root cause analysis, corrective actions, and reclamation/complaint processes.
• Establish a feedback loop for nonconformities identified during machine installation at customer sites, ensuring corrective actions are implemented.
• Coordinate with internal Quality, Production, Service, and technical teams to resolve issues affecting machine quality, availability, or delivery.
• Monitor manufacturing progress and proactively identify risks that could impact system quality, production schedules, testing, or release.
• Verify that corrective actions are implemented effectively and follow issues through closure.
• Facilitate and support supplier and process audits to evaluate manufacturing processes, quality controls, and compliance with Nikon SLM requirements.
• Review production and quality documentation and ensure records are maintained throughout manufacturing and release.
• Build effective working relationships across Nikon SLM, supplier, and customer-facing teams while maintaining quality standards.
• Provide regular updates to Nikon SLM leadership regarding production status, quality concerns, risks, corrective actions, and machine release readiness.
• Support continuous improvement initiatives to strengthen supplier quality, production efficiency, and overall machine quality.

Conocimientos

Quality management

Manufacturing processes

Problem-solving

English communication

Stakeholder management

Educación

Bachelor’s degree in Quality, Engineering, Manufacturing, Industrial Engineering, Mechanical Engineering

Herramientas

SAP ERP

ISO 9001 knowledge

ERP systems

Descripción del empleo

COMPANY DESCRIPTION:

Nikon SLM Solutions is a leading provider of metal based additive manufacturing technology, commonly referred to as 3D printers, utilizing selective laser melting and powder bed fusion technology. Our 3D printers are designed to produce parts directly from a variety of metal powders. The customers for our metal based additive manufacturing systems come from various industries such as aerospace, energy, healthcare, and automotive. Headquartered in Lübeck Germany, Nikon SLM Solutions has approximately 600 employees worldwide.

POSITION DESCRIPTION:

The Production Quality Manager will serve as Nikon SLM Solutions’ primary on-site representative at a third-party manufacturing partner in the Greenville, South Carolina area, ensuring Nikon SLM systems are produced, tested, and released in accordance with established quality, production, and technical requirements.

This position acts as the critical link between Nikon SLM, the manufacturing supplier, and internal Quality, Production, and Service teams, providing direct visibility into supplier operations and ensuring timely communication and resolution of production and quality concerns.

The ideal candidate will bring strong hands-on experience in both quality management and manufacturing/production, with the confidence to identify issues, challenge processes when necessary, and drive corrective actions to ensure systems are delivered on time and at the expected level of quality. This position will play an important role in supporting Nikon SLM’s anticipated manufacturing growth and customer demand in the U.S.

CANDIDATE RESPONSIBILITIES:

Serve as primary on-site production quality representative at the assigned third-party manufacturing partner.

Monitor supplier production activities to ensure Nikon SLM systems are manufactured according to established quality, production, and technical requirements.

Partner with Nikon SLM Quality and Production teams to support the testing, inspection, acceptance, and release of completed systems.

Maintain a direct and efficient flow of information between Nikon SLM and the manufacturing supplier, escalating quality, production, schedule, and technical concerns as appropriate.

Identify, document, investigate, and drive resolution of nonconformities and production-related quality issues.

Utilize structured quality and problem-solving methodologies, including 8D, root cause analysis, corrective actions, and reclamation/complaint processes.

Establish a feedback loop for nonconformities identified during machine installation at customer sites, ensuring findings are communicated back to the manufacturing supplier and corrective actions are implemented.

Coordinate with internal Quality, Production, Service, and technical teams to resolve issues affecting machine quality, availability, or delivery.

Monitor manufacturing progress and proactively identify risks that could impact system quality, production schedules, testing, or release.

Verify that corrective actions are implemented effectively and follow issues through closure.

Facilitate and support supplier and process audits to evaluate manufacturing processes, quality controls, and compliance with Nikon SLM requirements.

Review production and quality documentation and ensure appropriate records are maintained throughout the manufacturing and release process.

Build effective working relationships across Nikon SLM, supplier, and customer-facing teams while maintaining appropriate quality expectations and accountability.

Provide regular updates to Nikon SLM leadership regarding production status, quality concerns, risks, corrective actions, and machine release readiness.

Support continuous improvement initiatives aimed at strengthening supplier quality, production efficiency, and overall machine quality.

CANDIDATE QUALIFICATIONS:

Required Qualifications

Bachelor’s degree in Quality, Engineering, Manufacturing, Industrial Engineering, Mechanical Engineering, or a related technical discipline; equivalent relevant professional experience may also be considered.

Minimum 5 years of hands-on experience across quality and manufacturing/production environments.

Strong working knowledge of quality management principles, manufacturing processes, and production operations.

Hands-on experience with quality tools and structured problem-solving methodologies such as 8D, root cause analysis, corrective and preventive actions, nonconformance management, and corrective action processes.

Experience identifying and resolving manufacturing quality issues in collaboration with production teams and/or external suppliers.

Ability to evaluate manufacturing processes and determine whether products meet established quality and production requirements.

Strong problem-solving skills with the ability to independently investigate issues and drive them toward resolution.

Strong communication and stakeholder-management skills with the ability to effectively coordinate between internal teams, suppliers, and other external partners.

Ability to be assertive and appropriately demanding when quality or production standards are not being met, while maintaining productive supplier relationships.

High degree of self-motivation and ability to operate independently in an on-site supplier environment.

Ability to effectively collaborate across different cultures, working styles, and international teams.

Strong written and verbal English communication skills.

Preferred qualifications

Experience with complex industrial equipment, machinery, capital equipment, advanced manufacturing, automotive, aerospace, semiconductor equipment, or similar manufacturing environments.

Experience working directly with contract manufacturers, third-party manufacturers, or external suppliers.

Experience conducting or facilitating supplier and process audits.

Experience with machine/system testing, inspection, acceptance, or final product release.

Experience managing supplier nonconformities and corrective actions.

Knowledge of SAP or comparable ERP systems.

Familiarity with ISO 9001 or comparable quality management systems.

Experience working within an international or globally distributed manufacturing organization.

Experience with additive manufacturing or industrial 3D printing is a plus but not required

OUR COMPREHENSIVE BENEFITS PACKAGE INCLUDES:

Health coverage including medical, dental, and vision

401(k) plan and 4% match

Holiday Pay and Paid Time Off

Paid parental leave

Gym reimbursement

Tuition reimbursement

Company-paid disability coverage

Company-paid life insurance

Nikon SLM Solutions is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of religion, sex, sexual orientation, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship or Green Card is required.

You have any further questions? Please feel free to contact us.

Your HR Recruiting Team
Nikon SLM Solutions