Production Planning Specialist I

Socket.dev; Savannah (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

HLBMA LLC in the United States is seeking a Production Planning Specialist I to support daily sales operations, demand planning, and investment coordination within a manufacturing environment. You will extract data from ERP and planning systems, compile inputs from multiple teams, and develop recurring reports and presentations for internal leadership and global headquarters.

This role requires close collaboration with Production, Logistics, Finance, Quality, and external customers, ensuring

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Finance, Engineering, or related field preferred.
• 1–3 years of experience in production planning, sales operations, or supply chain roles.
• Experience with ERP systems (SAP or similar) and data analysis for reporting.

Responsibilities

• Create and manage sales orders and return orders within ERP systems.
• Prepare pro-forma and commercial invoices with accurate documentation.
• Assist onboarding of new customers and system setup across internal teams.
• Maintain customer accounts and monitor credit limits with accounts receivable support.
• Develop recurring daily, weekly, and monthly reports and presentations for leadership and HQ.
• Coordinate with Production, Logistics, Finance, and external stakeholders across time zones, including Korean-language meetings.

Skills

Analytical thinking

Problem solving

Communication

Time management

Teamwork

Bilingual Korean-English

Education

Bachelor's degree in Business Administration or related field

Tools

SAP ERP

Excel

PowerPoint

Job description

Summary

The Production Planning Specialist I supports daily sales operations, demand planning, and investment coordination activities within a manufacturing environment. A significant portion of this role involves extracting data from ERP and planning systems, compiling inputs received from multiple teams, analyzing that data, and building recurring reports and presentations for internal leadership and global headquarters. The position executes sales order processes, assists with demand alignment, and maintains accurate data and documentation across planning and reporting systems, working under the direction of senior team members on clearly defined tasks. The Production Planning Specialist I works closely with internal teams, customers, and global headquarters to support operational activities, ensure data accuracy, and contribute to efficient coordination between sales, production, and investment functions in a fast-paced, multicultural environment.

Responsibilities

• Create and manage sales orders and return orders within ERP systems
• Prepare and issue pro-forma and commercial invoices, ensuring accurate documentation and recordkeeping
• Assist with onboarding of new customers, including system setup and coordination with internal teams
• Create and maintain customer accounts within internal systems in coordination with HQ and business teams
• Support monitoring of customer credit limits and assist with accounts receivable tracking and payment follow-up
• Maintain and update product pricing within ERP systems
• Support communication with customers and internal teams regarding order status and documentation
• Support development and maintenance of sales plans based on customer demand
• Coordinate with logistics and production planning teams to communicate customer demand requirements
• Collaborate with HQ and global teams to support daily operational activities
• Participate in meetings with global headquarters and external stakeholders, including meetings held in Korean and scheduled across time zones
• Assist with investment planning activities, including data collection, tracking, and reporting
• Support tracking of investment budgets, schedules, and project status
• Extract and compile data from ERP and planning systems and consolidate inputs received from Production, Logistics, Finance, Quality, and business teams
• Analyze sales, demand, production output, yield, and investment data to identify trends, variances, and reporting exceptions
• Build and maintain data models, spreadsheets, and trackers in Microsoft Excel to support analysis and recurring reporting
• Develop and deliver recurring daily, weekly, and monthly reports and presentations in Microsoft PowerPoint for internal leadership and global headquarters, including reports prepared in Korean
• Validate data accuracy and resolve discrepancies prior to report distribution
• Maintain accurate records and data related to sales, planning, and investment activities
• Support cross-functional coordination between production, logistics, finance, and business teams
• Follow established procedures and ensure compliance with company policies
• Identify and elevate issues or risks to appropriate team members
• Maintain confidentiality of customer, pricing, sales, and investment information
• Maintain regular and reliable on-site attendance
• Maintain cleanliness at work-site in accordance with 5S3R Standards (Sort, Set in Order, Shine, Standardize, Sustain; Right Location, Right Quantity, Right Container)
• Perform other duties as assigned

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Finance, Engineering, or a related field preferred, or equivalent relevant experience

Experience

• 1 to 3 years of experience in production planning, sales operations, supply chain, finance, or a related field required
• Relevant internship, co-op, or undergraduate research experience in manufacturing, operations, planning, or a related field may be considered in lieu of full-time experience
• Experience working in a manufacturing or industrial environment preferred
• Exposure to ERP systems (SAP or similar) preferred
• Experience compiling, analyzing, and reporting operational or business data preferred
• Experience building reports or presentations for leadership audiences preferred
• Experience coordinating with international stakeholders or headquarters personnel preferred
• Demonstrated reliable work history and consistent attendance in prior employment

Sponsorship

This position is not eligible for employment-based visa sponsorship, now or in the future. Candidates must possess current, unrestricted authorization to work in the United States.

Skills

• Strong analytical and problem-solving skills with the ability to interpret and draw conclusions from operational data
• Advanced proficiency in Microsoft Excel, including formulas, lookups, pivot tables, filtering, and data validation for analysis and reporting
• Strong proficiency in Microsoft PowerPoint, including the ability to build clear, well-organized reports and presentations for leadership audiences
• Ability to consolidate data from multiple systems and sources into a single accurate view
• Ability to learn and work within ERP systems and planning tools
• Strong organizational and time management skills
• Effective written and verbal communication skills
• Attention to detail and accuracy in documentation and data entry
• Ability to follow established processes and procedures
• Ability to work in a fast-paced, team-oriented environment
• Ability to communicate and collaborate in a multicultural environment
• Bilingual proficiency in Korean and English preferred, including the ability to prepare written reports in Korean and participate in meetings conducted in Korean with headquarters and external stakeholders

Physical Requirements

• Ability to sit or remain stationary for extended periods while working at a computer
• Ability to use hands and fingers to operate a computer, keyboard, and office equipment
• Ability to occasionally stand, walk, and move within office and operational areas
• Ability to occasionally lift, carry, and move typical office materials, equipment, and material samples

Work Environment

• Primarily office-based environment within a manufacturing facility
• Frequent use of computer systems, including ERP (SAP), planning tools, Microsoft Excel, and Microsoft PowerPoint
• Substantial portion of the role involves compiling and analyzing data and preparing, validating, and distributing recurring reports and presentations on daily, weekly, and monthly cycles
• Regular interaction with internal teams including Production, Logistics, Finance, Quality, and business teams, as well as external customers, vendors, and global headquarters in Korea
• Reports and presentations are frequently prepared and delivered in Korean when submitted to headquarters and external stakeholders
• Regular coordination across sales, investment, production output, and yield reporting requiring accuracy and timely turnaround
• Regular exposure to confidential customer, pricing, sales, and investment information requiring a high level of discretion
• Occasional exposure to production or operational areas requiring adherence to safety protocols and PPE requirements
• Requires flexibility in work schedule to support reporting deadlines, month-end and year-end activities, and meetings with global headquarters and external stakeholders in Korea, which are frequently scheduled outside standard local business hours

HLBMA LLC is an Equal Employment Opportunity (EEO) employer that values the diversity of its workforce.