Production Manager - Snow Management/Landscape Maintenance

East Coast Facilities, Inc.; Pittsburgh (Allegheny County); On-site; USD 70,000 - 110,000; Full time

Job summary

East Coast Facilities, Inc. is seeking a Production Manager to lead crews across service centers. You will oversee 3-5 Crew Leaders or more, coordinate with Field Supervisors, and ensure safe, on-time production and accurate costing.

In this role you will partner with the Operations Manager on scheduling, asset upkeep, client communications, and supporting sales through estimates and proposals. Travel may be required to serve multiple sites, and a strong command of English is essential.

Qualifications

• Proficiency in English is required.
• Travel throughout the market served by the local Service Center may be required.

Responsibilities

• Planning & Scheduling: Schedules production with the Operations Manager, sources and delivers materials, prints tickets, and reviews job costing reports.
• Production: Supervises field crews, ensures safety and quality, maintains fleet and uniforms, and communicates progress to clients and Operations Manager.
• Sales & Sales Support: Assists with estimating and proposal preparation, presents proposals to customers as requested by leadership.
• Recruiting, Training & Development: Conducts interviews, hires field workers, trains crews, and supports career development of employees.

Job description

Major Areas of Focus

Our Production Managers (PM) report to the Director of Operations of one of our Service Centers. PMs may oversee 3-5 Crew Leaders and their crew members. A Senior PM may be assigned additional crews. The PM may also be assigned one or more Field Supervisors (FS) to lead. If a Field Supervisor is assigned to the PM they will be used as an assistant in overseeing and accomplishing the production assigned to them.

Responsibilities

Essential duties and responsibilities include the following, other duties may also be assigned:

• Planning & Scheduling: Works closely with the Operations Manager to schedule production on the team calendar. Sources, picks up, and delivers materials to the Service Center or job sites. Purchases supplies and materials according to purchasing guidelines using a company purchasing card or the purchasing requisition system. Prints and delivers work tickets to assigned Crew Leaders. Closes production tickets in Omnia‑SDS and reviews job costing reports.
• Production: Is present for Egress and assists with the execution of the ECF Egress Standard. Dispatches assigned crews and work with other PMs or the Operations Manager as needed for equipment or personnel shortfalls. Supervises crews in the field and drives production and job hour and material budgets. Maintains all safety, production, and quality guidelines in the field. Ensures that fleet is maintained, properly and safely operated, and essential repairs are reported and scheduled timely. Ensures assigned fleet, personnel uniforms, grooming, facility cleanliness, and job sites meet corporate standards of professional image. Completes all essential paperwork or reports for management. Communicates with clients when appropriate, providing them with updates of our production efforts, field requests from clients, and delivers same to the Operations Manager for handling.
• Sales & Sales Support: Performs quality control audits and produces project opportunities for customers. Assists with estimating and takeoffs for various proposals as requested by leadership. Prepares estimates and proposals as requested by leadership. Presents proposals to customers as requested by leadership. Attends various client meetings with Account Executives or Leadership if required.
• Recruiting, Training & Development: Conducts interviews, screens, and hires field workers as directed by leadership. Assists with employee orientation. Trains Crew Leaders and Crew Members in the field in areas of technical training, safety training, and soft‑skills training. Follows and administers appropriate disciplinary protocols that are applicable to subordinates. Attends and supports specialized training courses for field personnel. Helps our employees to build their careers.

Language Skills

• Proficiency in English is required. Employees must use written and oral communication skills, read and interpret data, respond to people and situations, learn and apply new information, work under deadlines, and interact with others encountered in the course of work.

Physical Demands

• Frequently required to stand, walk, and sit; occasionally use hands to handle, reach, climb, stoop, kneel, or crouch; may lift up to 60 pounds; requires close, distance, color, peripheral, depth vision and ability to adjust focus. Long working hours possible during emergencies, urgent response, or winter weather storm management.

Work Environment

• Occasional exposure to wet or humid conditions, moving mechanical parts, fumes, airborne particles, toxic or caustic chemicals, and outside weather conditions. Noise level usually moderate.

Travel & Development

• Travel throughout the market served by the local Service Center; may be required to report to another Service Center or Corporate Offices for training.

Security

• No illicit drugs during employment. Must pass background checks meeting underwriting standards and maintain a valid driver's license and driving record. Company reserves right to reject or terminate employees whose criminal or driving record fails standards.

The above statements describe the general nature and level of work performed by people assigned to this job family chart. They are not intended as a comprehensive list of all responsibilities, duties, or skills required. Other duties may be assigned as needed.