Production Manager

The Grounds Guys, a Neighborly Company; Topeka (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

The Grounds Guys, a Neighborly Company, is seeking a Production Manager to lead lawn care professionals and supervise crews in Topeka, Kansas. You will drive service excellence and manage daily operations on residential and commercial projects.

You will recruit and train team leaders, coordinate field production, control costs and quality, and build strong customer relationships while pursuing contract upgrades and growth opportunities.

Qualifications

• Proactive leader with strong work ethic and self-starter attitude.
• Ability to interact with the public and employees.
• Willingness to complete required certifications within 6 months.

Responsibilities

• Recruit, select, train, develop, coach, and mentor team leaders and teams.
• Coordinate with customers and identify upgrades to existing contracts.
• Plan, coordinate, and control field production processes.
• Ensure services are produced efficiently at the right cost and quality.
• Implement franchise systems across the business.
• Schedule and direct personnel and resources to deliver quality service.

Skills

Leadership

Communication

Staffing

Customer service

Team development

Project management

Job description

Here’s the deal: we’re awesome at taking care of our customers and providing exceptional residential and commercial lawn care and landscaping service. But that only happens because we have amazing people like you on our team. If you’re ready to take the next step in your career to become an Production Manager of lawn care professionals, or you’re already successful at being a supervisor, then we want to talk with you.

At Ground Guys, we’re more than just "the lawn guy." We’re a dedicated team of lawn care and landscaping experts that know how to make a great first impression. From the professional appearance of our crews to the attention to detail we give every job, we stand by our Neighborly Done Right Promise every time.

Here at Grounds Guys, we are looking for someone ready to take a step forward in their career as a Production Manager.

Is this right for you?

• You are passionate about serving others, including your crew, the customers, and the community.
• You love the business side of business and enjoy assisting with routing, quality control, and covering when the owner is out of the shop.
• Dealing with staffing issues is part of the job, and you take it on as a challenge to assist in hiring and retaining the best crews.
• You see customer service issues as an opportunity to turn every customer into a raving fan.
• You pride yourself on your communication and are exceptional at getting the work done no matter what it takes.

Your Responsibilities as a Production Manager

• Overall production of the business -
  • You are quite literally the person that will be responsible for recruiting, selecting, training, developing, coaching, and mentoring of all Team Leaders and their teams.
  • The team looks to you to keep things organized. You’ll interact with and develop relationships with customers and identify, propose, and sell upgrades to existing sales contracts.
  • You are involved with the planning, coordination, and control of the company’s field production processes.
  • You ensure that services are produced efficiently and that the correct amount is produced at the right cost and level of quality.
  • You implement Grounds Guys franchise systems effectively and efficiently throughout the business.
  • You schedule and direct personnel and resources towards providing quality, safe, and cost effective service to clients

How We Measure Success

• Attendance: Might sound basic, but it’s critical for the supervisor to set the example in attendance for the rest of the team.
• Budget vs Actual Hours: Keeping jobs profitable is dependent on managing the time planned and spent at each job.
• Return Rates: You’ll ensure quality control to make sure it’s rare to ever need to go back to redo a job.
• Crew Retention: Ensuring a healthy team environment and keeping people accountable will help reduce turnover.
• Customer Retention: Building great relationships with each customer, and ensuring that they receive exceptional service, will keep them coming back.
• Full Utilization of Software & Processes: This helps make all the above possible.

Job Requirements for Production Manager

• This position requires a proactive leader, who has a strong work ethic, and is a self-starter who can interact with the public and our employees.
• You will need to know your way around mowers, trimmers, tractors, etc. - how to operate plus preventative maintenance.
• If you don’t already have them, you must be willing to complete training to get all required certifications and licenses within 6 months, if required.

In addition, there are a few additional minimum requirements that are necessary to be considered for this position.

• Clean driving history with experience driving a trailer

Benefits & Pay

The pay range for this position is $XX.XX to $XX.XX and is dependent on your experience as a lawncare or landscaping professional as well as in leading a team.

[insert pay and benefits details here]