Production Manager

The Grounds Guys, a Neighborly Company; Franklin Square (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

A lawn care service provider in Franklin Square is seeking a Production Manager to lead a team of lawn care professionals. This role includes recruiting, training, and mentoring team leaders while also managing customer relationships and efficiently overseeing production processes. The ideal candidate is a proactive leader with a strong work ethic and communication skills. Competitive salary based on experience, with a focus on providing exceptional service to customers.

Qualifications

• Proactive leader with a strong work ethic.
• Able to interact effectively with the public and employees.
• Willing to obtain necessary certifications within 6 months.
• Clean driving history with trailer experience.

Responsibilities

• Responsible for recruiting, training, and mentoring team leaders.
• Interact with customers and develop sales relationships.
• Ensure production processes are efficient and cost-effective.
• Ensure services are produced at the right cost and quality, implementing franchise systems.
• Schedule and direct personnel and resources to deliver safe, cost-efficient service.

Skills

Customer service

Staff management

Communication

Certifications readiness

Trailer driving

Tools

Mowers

Trimmers

Tractors

Job description

Here’s the deal: we’re awesome at taking care of our customers and providing exceptional residential and commercial lawn care and landscaping service. But that only happens because we have amazing people like you on our team. If you’re ready to take the next step in your career to become an Production Manager of lawn care professionals, or you’re already successful at being a supervisor, then we want to talk with you.

At The Grounds Guys of Garden City, we’re more than just “the lawn guy.” We’re a dedicated team of lawn care and landscaping experts that know how to make a great first impression. From the professional appearance of our crews to the attention to detail we give every job, we stand by our Neighborly Done Right Promise every time.

Here at The Grounds Guys, we are looking for someone ready to take a step forward in their career as a Production Manager.

Is this right for you?

Here are some things we’re looking for in a Production Manager. If you identify with any of these statements, we want to speak with you right away, so make sure to apply immediately.

• You are passionate about serving others, including your crew, the customers, and the community.
• You love the business side of business and enjoy assisting with routing, quality control, and covering when the owner is out of the shop.
• Dealing with staffing issues is part of the job, and you take it on as a challenge to assist in hiring and retaining the best crews.
• You see customer service issues as an opportunity to turn every customer into a raving fan.
• You pride yourself on your communication and are exceptional at getting the work done no matter what it takes.

Your Responsibilities as a Production Manager

• Overall production of the business –
  • You are quite literally the person that will be responsible for recruiting, selecting, training, developing, coaching, and mentoring of all Team Leaders and their teams.
  • The team looks to you to keep things organized. You’ll interact with and develop relationships with customers and identify, propose, and sell upgrades to existing sales contracts.
  • You are involved with the planning, coordination, and control of the company’s field production processes.
  • You ensure that services are produced efficiently and that the correct amount is produced at the right cost and level of quality.
  • You implement Grounds Guys franchise systems effectively and efficiently throughout the business.
  • You schedule and direct personnel and resources towards providing quality, safe, and cost effective service to clients.

How We Measure Success

• Attendance: Might sound basic, but it’s critical for the supervisor to set the example in attendance for the rest of the team.
• Budget vs Actual Hours: Keeping jobs profitable is dependent on managing the time planned and spent at each job.
• Return Rates: You’ll ensure quality control to make sure it’s rare to ever need to go back to redo a job.
• Crew Retention: Ensuring a healthy team environment and keeping people accountable will help reduce turnover.
• Customer Retention: Building great relationships with each customer, and ensuring that they receive exceptional service, will keep them coming back.
• Full Utilization of Software & Processes: This helps make all the above possible.

Job Requirements for Production Manager

• This position requires a proactive leader, who has a strong work ethic, and is a self-starter who can interact with the public and our employees.
• You will need to know your way around mowers, trimmers, tractors, etc. - how to operate plus preventative maintenance.
• If you don’t already have them, you must be willing to complete training to get all required certifications and licenses within 6 months, if required.
• Clean driving history with experience driving a trailer.

Benefits & Pay

The pay range for this position is $XX.XX to $XX.XX and is dependent on your experience as a lawncare or landscaping professional as well as in leading a team.

[insert pay and benefits details here]

We know we presented a lot to you here and that’s because we’re looking to hire only the best. If that’s you, apply today. If you meet the requirements for the position, our system will schedule you for an interview immediately.