Production Manager

IEWC; City of Rochester (NY); On-site; USD 75,000 - 120,000; Full time

Job summary

IEWC is seeking a Production Manager to lead manufacturing execution across assigned areas, ensuring safety, quality, on-time delivery, and efficient operations. The role provides day‑to‑day leadership to production teams, drives discipline, and partners cross‑functionally to resolve issues and improve processes.

You will manage staffing, set priorities, and support workforce development while maintaining inventory accuracy and adherence to standard work.

Qualifications

• 3-5 years of progressively responsible managerial related experience; or a combination of education and experience.
• High School diploma, technical or BS degree a plus.
• Proficiency with SAP ERP System and MS Excel required or preferred.

Responsibilities

• Lead, coach, train, motivate, and develop production employees within the plant.
• Determine staffing levels, work assignments, and production priorities to support customer requirements.
• Provide performance reviews and development actions for staff.
• Maintain, improve, and enforce safety, quality, and productivity standards.
• Create and use planning tools to support schedule adherence and production visibility.
• Communicate production performance and risks to management; coordinate with other departments to ensure material availability.

Skills

Leadership

Manufacturing supervision

Communication

Problem solving

SAP ERP System

MS Excel

Education

High School diploma, technical or BS degree a plus

Tools

MS Access

Excel

Job description

OVERVIEW

The Production Manager is responsible for leading manufacturing execution within assigned production areas, ensuring alignment with company objectives for safety, quality, delivery, cost, and employee engagement. This role provides day-to-day leadership to production teams, drives operational discipline, supports workforce planning and development, and ensures production schedules are executed effectively.

The Production Manager will lead through clear expectations, consistent communication, strong process adherence, and hands‑on support of production operations. This role is accountable for creating a safe, organized, and efficient work environment while partnering cross‑functionally to resolve production issues, improve processes, maintain inventory accuracy, and support on‑time delivery to customers.

KEY RESPONSIBILITIES

Production Leadership & People Management

• Report directly to the VP, Controls Manufacturing and support execution of site‑level production priorities.
• Lead, coach, train, motivate, and develop production employees, including assembly staff, Team Leads, and Shift Supervisors within the assigned plant.
• Determine appropriate staffing levels, work assignments, and production priorities to support customer requirements and production schedules.
• Assist with and complete employee performance reviews, coaching, documentation, and development actions as required.
• Possess the technical knowledge needed to understand and perform the basic tasks required of production staff.
• Participate in company meetings as required and support special projects or other activities assigned by management.

Production Execution & Operational Performance

• Create, maintain, and utilize planning tools, including backlog reporting, to support production visibility, schedule adherence, and execution.
• Adapt to daily production changes, customer expedites, material constraints, and changing business priorities while maintaining operational control.
• Maximize production output and efficiency by setting productivity goals, monitoring performance, and taking corrective action as needed.
• Ensure established quality processes are followed, including First Piece, traceability, and re‑work systems.
• Maintain a safe, organized, and efficient work environment that supports productivity, employee engagement, and operational discipline.
• Provide and reinforce appropriate work procedures, documentation, standard work, and work rules.
• Ensure machines, tools, and equipment are properly maintained and calibrated to minimize downtime and support production efficiency.
• Assist with implementing new processes for existing products and new production processes for new products.

Cross‑Functional Communication & Business Support

• Communicate regularly with management regarding production performance, staffing needs, operational risks, and issues impacting safety, quality, delivery, or cost.
• Provide production reports and operational updates to management as needed.
• Partner with Inventory Control to maintain inventory accuracy and support material availability for production.
• Communicate and coordinate with other departments to ensure timely delivery of materials, resolution of production issues, and effective cross‑functional execution.

TECHNICAL SKILLS

• Education and/or Experience: High School diploma, technical or BS degree a plus. 3-5 years of progressively responsible managerial related experience; or a combination of education and experience
• Certificates, Licenses, and/or Registrations: A valid driver’s license.
• Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical and business information and deal with several abstract and concrete variables.
• Computer Applications Skills: SAP ERP System, Ability to work in a Windows environment, to work with your department’s business applications and with standard current computer applications. Proficient in MS Access and Excel

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Movement: Frequently required to use hands to finger, handle or feel. Regularly required to sit and talk or hear. Occasionally required to stand and walk. Occasionally required to reach above shoulders, stoop, kneel or crouch. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Occasionally required to lift and/or move up to 25 pounds.
• Vision: Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
• Work Environment: Occasionally is exposed to a Distribution Center or manufacturing environment and outside weather conditions. Occasionally is exposed to fumes and airborne particles. Occasionally is exposed to a noise level ranging from moderate to high. Occasionally is exposed to risk of electrical shock.
• Travel: Occasionally required to perform work related travel.
• Reasonable accommodation: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The above statements reflect the general framework of the position and are not to be construed as a detailed statement of all the requirements that may be inherent in the position. Details may be added or subtracted from time to time. As needed, the manager will review this position description with the employee and determine appropriate modifications.