Production Lead-2rd SHIFT

Dairy Farmers of America; High Point (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Dairy Farmers of America is seeking an experienced supervisor to assist directing daily production operations, assign work, train staff, and ensure safe, efficient production of quality dairy products.

You will lead a shift, monitor equipment, enforce GMPs and HACCP, document results, and promote safety while striving to improve product quality and throughput. This role requires strong leadership, clear communication, and the ability to adapt to changing production needs.

Qualifications

• High school diploma or equivalent.
• 4+ years of manufacturing/production experience, preferably in dairy or consumer goods, with demonstrated leadership.
• Certification and/or License may be required during employment.

Responsibilities

• Direct activities and resources of daily production; manage work assignments, training, breaks, and relief.
• Lead a shift; assist supervisor in their absence and ensure production of quality product.
• Monitor equipment, verify parameters, and ensure compliance with GMP/HACCP and safety policies.
• Document and report production results; identify reasons targets are not met.
• Promote safety, maintain sanitary environment, and pursue process improvements.
• Train and mentor new/current employees; maintain effective teamwork and communication.
• Handle priorities, resolve conflicts professionally, and safeguard information.

Skills

Leadership

Teamwork

Communication

Self-starter

English proficiency

Education

High school diploma or equivalent

Manufacturing/production experience

Tools

Microsoft Office

Job description

GENERAL PURPOSE

Assist the supervisor in directing the activities and resources of daily production including work assignments, training, break, and vacation relief for production operations positions. Lead a shift while ensuring production of a quality product and complete all assigned master sanitation tasks. Maximize efficiency of all equipment while minimizing turn‑around times. Maintain compliance of all GMP, HACCP, safety, and all other regulatory and plant policies and procedures. Achieve all production goals or report and document all reasons targets are not met. Promote safety, maintain a sanitary food environment, and strive to improve product quality.

JOB DUTIES AND RESPONSIBILITIES

• Assist the supervisor in directing the activities and resources of daily production including work assignments, training, break, and vacation relief for production operations positions
• Assist production shifts in the absence of the supervisor
• Understand each step of product flow for assigned area or through the entire facility and aid in training new and current employees
• Perform all duties of an operator (e.g., maintain records, operate, shutdown, and clean all equipment)
• Fill in for vacationing, sick, or otherwise vacant production positions, with little or no notice at times; department to be determined by plant needs within the scheduled shift (as possible)
• Understand and support safety as the priority
• Ensure all product produced is within accepted specifications
• Verify equipment is running within accepted parameters
• Monitor compliance with all company policies, local, state, and federal regulations
• Follow and ensure all GMP, HACCP, safety, and all plant documentation and regulatory policies and procedures are followed by others. Report any nonconformance to supervisor or manager
• Demonstrate good judgment in safeguarding customer, company, vendor, and employee information
• Maintain a cooperative working relationship with customers, vendors, employees, and peers
• Handle difficult situations diplomatically
• Consistently show the ability to recognize and deal with priorities
• Utilizing continuous improvement mindset, identify opportunities to improve processes
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• 4+ years of manufacturing/production experience, preferably in the dairy or consumer goods industry, coupled with demonstrated leadership attributes
• Certification and/or License - may be required during course of employment

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of and skill with Microsoft Office products and company computer systems
• Able to demonstrate leadership qualities as a self‑starter and able to set direction
• Able to work in collaboration effectively and foster good teamwork
• Able to interact positively and work effectively with others (interpersonal skills)
• Able to communicate clearly and effectively, both verbally and in writing
• Able to handle challenging or conflict situations with tact and professionalism
• Able to assist others on more complicated aspects of their job in a safe and helpful manner
• Able to follow directions and meet deadlines
• Able to take appropriate steps to find solutions to problems
• Able to present options and ideas to current processes or procedures
• Able to interpret and apply company policies
• Able to adapt and manage to change effectively
• Able to perform task and duties without constant supervision
• Must be able to read, write and speak English

Equal Opportunity Employer

An Equal Opportunity Employer including Disabled/Veterans