Production Equipment Maintenance Technician

Shoptalk; Billerica (MA); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Comprehensive Healthcare Benefits

Vision and Dental care

PTO accrual starting day one

Commuter Benefits

Fitness and Wellness Perks

Free lunch 3x/week

Unlimited 3D printing for personal use

Job summary

Formlabs in Billerica, MA is seeking a Production Equipment Technician to manage troubleshooting and maintenance of 3D printers in a high-tech manufacturing environment. You will ensure production efficiency, oversee inventory control, and maintain cleanliness on the factory floor.

The ideal candidate has a strong mechanical and electrical aptitude, enjoys hands-on work, and is capable of rapidly responding to equipment failures. Join us to innovate in the 3D printing industry!

Qualifications

• Strong mechanical, electrical, or technical aptitude for repairs.
• Proficiency with hand tools and digital diagnostic interfaces.
• Ability to read technical documents and schematics.

Responsibilities

• Diagnose and repair electro-mechanical issues on 3D printers.
• Respond to hardware faults to minimize production downtime.
• Execute preventative maintenance and manage hardware inventory.

Skills

Mechanical aptitude

Electrical aptitude

Technical troubleshooting

Spatial organization

Tools

Basic hand tools

Precision measuring instruments

Job description

About Formlabs:

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting‑edge products to life‑saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands‑on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

Role Description

As a Production Equipment Technician, your time will be split between rapid‑response hardware troubleshooting and general factory operations. You will be responsible for diagnosing mechanical and electrical failures on 3D printers, executing preventative maintenance protocols, and performing component‑level swaps to keep production moving. Additionally, you will own the organization of the warehouse and factory floor, ensuring that consumables are stocked, inventory is accurate, and the environment meets strict operational and cleanliness standards. This is a full‑time, hourly role for a proactive problem‑solver who enjoys working with their hands and optimizing physical spaces.

Responsibilities

• Diagnose, troubleshoot, and repair electro‑mechanical issues on 3D printers and support equipment.
• Rapidly respond to hardware faults on the production floor to minimize downtime and maintain throughput targets.
• Execute routine preventative maintenance (PM) schedules and calibration cycles.
• Manage hardware inventory, track spare parts usage, and restock production stations with critical consumables.
• Maintain a highly organized, clean, and safe factory environment using workplace organization standards.
• Document maintenance logs, repair actions, and component failures accurately.
• Collaborate with production operators and communicate equipment status clearly to operations leadership.

Requirements

• Strong mechanical, electrical, or technical aptitude (e.g., experience repairing electronics, robotics, automotive components, appliances, or 3D printers).
• Proficiency using basic hand tools, precision measuring instruments, and navigating digital diagnostic interfaces.
• Ability to read technical documentation, assembly guides, or schematics.
• A rapid‑response mindset—capable of prioritizing urgent equipment failures under tight timelines.
• Excellent spatial organization and inventory control skills.
• Prior experience in a manufacturing, technical support, hardware testing, or warehouse environment preferred.

Work Environment and Physical Demands

• Work in a high‑tech manufacturing environment with exposure to machinery noise, temperature changes, and particulate materials.
• Ability to stand, walk, and navigate the production floor for extended periods.
• Lift and move hardware or inventory weighing up to 50 pounds as needed.

Perks & Benefits

• Comprehensive Healthcare Benefits through UMR (United Healthcare Provider Network)
• Vision and Dental included
• FSA/HSA options
• PTO accrual starting on day one—up to 3 weeks (120 hours) per year
• Commuter Benefits
• Fertility Benefits and Parental Leave
• Fitness and Wellness Perks
• Financial Planning and 401(k)
• Free lunch 3x/week and snacks always stocked
• Unlimited 3D printing for personal use

Compensation

At Formlabs, base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, qualifications, experience, location and expected impact on the organization.

The hourly base pay range for this role is: $22—$27 USD

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you don’t meet every requirement, we encourage you to apply. We’re building a team of people who take pride in their work and want to be part of something exciting.