Production Engineer - Java Full Stack

Toyota North America; Plano (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Relocation assistance

Health care plans

Tuition reimbursement

Job summary

Toyota Financial Services Site Reliability Engineering is seeking a passionate Production Engineer to troubleshoot complex financial software issues and act as a liaison with product and engineering teams. You will partner with Major Incident Management to resolve production outages and optimize cloud-native deployments in a fast-paced environment.

Join a collaborative team at Toyota to ensure high availability, resilience, and scalable solutions across AWS services, with a focus on automation,

Qualifications

• Bachelor’s degree in information technology or related field.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.
• 4+ years of experience building, deploying, and maintaining cloud-native microservices using Java, Spring Boot, and JavaScript frameworks.
• 4+ years of experience designing RESTful APIs and event-driven architectures using AWS (Lambda, ECS/EKS, SQS, SNS).
• 3+ years of experience developing CI/CD pipelines (Jenkins, GitLab CI, AWS Code Pipeline).
• 3+ years of experience monitoring apps with Dynatrace, CloudWatch, Prometheus, Grafana, Jaeger, X-Ray.
• 4+ years of experience troubleshooting production issues and improving reliability.
• 3+ years of experience implementing security controls (IAM, OAuth2, JWT, encryption).
• 4+ years of experience designing fault-tolerant systems with automated failover.
• 3+ years of experience optimizing cloud resources and autoscaling.
• 4+ years of experience automating tasks with Terraform/CloudFormation.
• 4+ years of experience writing/optimizing SQL and PL/SQL and stored procedures.
• 4+ years of experience documenting runbooks and architecture for knowledge sharing.

Responsibilities

• Act as the primary point of contact for production support and manage tickets across business units.
• Triage tickets by urgency and impact.
• Perform root cause analysis and implement long-term fixes.
• Analyze ticket trends to identify recurring issues and preventive measures.
• Document processes, resolutions, and recurring issues for knowledge sharing.
• Suggest and implement process improvements to reduce ticket volume.
• Monitor system performance and address potential issues.
• Collaborate with Major Incident Management to resolve production outages.

Skills

Cloud-native microservices

Java

Spring Boot

JavaScript

AWS services

Lambda

ECS/EKS

SQS

SNS

CI/CD pipelines

Jenkins

GitLab CI

AWS Code Pipeline

Dynatrace

CloudWatch

Prometheus

Grafana

Jaeger

X-Ray

Root cause analysis

Security controls

IAM

OAuth2

JWT

Terraform

CloudFormation

SQL/PLSQL

Education

Bachelor’s degree in information technology or related field

Tools

Terraform

CloudFormation

Job description

Overview

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best‑class customer experience in an innovative, collaborative environment.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, TN, ‘job flexibility benefits’ (also known as I-140 or Adjustment of Status portability), etc. now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we’re looking for

The Toyota Financial Services Site Reliability Engineering is looking for a passionate and highly motivated Production Engineer. Reporting to the Manager of Production Engineering, the individual in this role will play a pivotal role in troubleshooting and resolving complex technical issues for financial software and systems, acts as an escalation point for frontline support, and collaborates with product and engineering teams to improve the product. Additionally, the engineer will collaborate closely with the Major Incident Management team to address and resolve production environmental issues.

What you’ll be doing

• Act as the primary point of contact for production support, managing and resolving tickets across various business units.
• Triage and prioritize support tickets based on urgency and impact.
• Conduct root cause analysis and apply critical thinking to solve complex problems.
• Analyze trends in support tickets to proactively identify recurring issues and implement long-term solutions.
• Document processes, resolutions, and recurring issues for knowledge management and training purposes.
• Suggest and implement improvements to processes to reduce ticket volume and enhance efficiency.
• Monitor system performance and proactively address potential issues.
• Collaborate with the Major Incident Management team to address and resolve critical issues in the production environment.

What you bring

• Bachelor’s degree in information technology or related field.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.
• 4+ years of experience to Build, deploy, and maintain cloud-native microservices using Java, Spring Boot, and JavaScript frameworks, ensuring high availability and scalability.
• 4+ years of experience to Design and implement RESTful APIs and event-driven architectures using AWS services such as Lambda, ECS/EKS, SQS, and SNS.
• 3+ years of experience to Develop and maintain CI/CD pipelines with Jenkins, GitLab CI, or AWS Code Pipeline for automated testing and deployment.
• 3+ years of experience to Monitor application and infrastructure health using Dynatrace, AWS CloudWatch, Prometheus, Grafana, and distributed tracing tools like Jaeger or AWS X‑Ray.
• 4+ years of experience to Troubleshoot production issues, perform root cause analysis, and implement fixes to improve system reliability.
• 3+ years of experience to Implement security controls including IAM roles, OAuth2, JWT, and encryption for data in transit and at rest.
• 4+ years of experience to Collaborate with cross-functional teams to design fault-tolerant, resilient systems with automated failover and recovery.
• 3+ years of experience to Optimize cloud resource usage and cost through rightsizing and autoscaling configurations.
• 4+ years of experience to Automate operational tasks and incident response using scripting and infrastructure as code (Terraform, CloudFormation).
• 4+ years of experience writing andoptimizingadvanced SQL and PL/SQL queries andstoredprocedures for efficient data processing and transformation.
• 4+ years of experience documenting operational procedures, runbooks, and system architecture for knowledge sharing and compliance.

Added bonusifyou have

• Knowledge of networking and security principles.
• Ability to navigate through UI and understand end – end process.
• Experience successfully analyzing and documenting complex business processes.
• Knowledge of Agile/Lean framework and methodology.

What we’ll bring

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Team Member Vehicle Purchase Discount.
• Toyota Team Member Lease Vehicle Program (if applicable).
• Comprehensive health care and wellness plans for your entire family.
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools, and more.
• Relocation assistance (if applicable).

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.