production coordinator

Goodwill Keystone; Phoenixville (Chester County); On-site; USD 22,000 - 30,000; Full time

Job summary

Goodwill Keystone Area is hiring a Production Coordinator in a Donated Goods Retail environment. The role supports production goals, quality controls, and staff supervision as needed, reporting to the Store Manager.

This non-exempt position requires reliability, open warehouse work conditions, and strong teamwork. Responsibilities include meeting daily production targets, cross-training staff, opening/closing duties, and occasional coverage of Customer Service Coordination.

Qualifications

• Requires a high school diploma or GED or 3 years of related experience.
• Ability to read and write in English and follow instructions.
• Must be adaptable and maintain integrity in a fast-paced warehouse setting.

Responsibilities

• Achieve daily, weekly and monthly production goals for the store.
• Ensure processed goods meet quality standards and pricing.
• Cross-train and train staff to follow production processes.
• Open and close the store as assigned by the manager.
• Substitute for a Customer Service Coordinator as needed.
• Communicate production progress and changes in staff meetings.
• Ensure workstations are stocked and secure the store on closing.

Skills

Read and write in English

Team player

Adaptability

Integrity

Able to push, pull and lift up to 40 

Education

High School Diploma or GED

Job description

• Position: Production Coordinator Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.

Summary

To learn all aspects of production and handles production goal tracking, quality and quantity checks and upon the discretion of the manager, supervises retail production staff. This position supports and fills in as a Customer Service Coordinator when needed.

Duties and Responsibilities

• Achieve daily, weekly and monthly production goals for the store. Working with manager to ensure donation volume or raw material meets expectations to support store goals and sales.
• Ensure every rack or cart of processed goods, meets standards of quality and closely monitors quantity and pricing.
• Crosstrain and be proficient in every aspect including pace of production in order to train new Merchandise Processors and fill in when necessary.
• Train new staff and coach existing staff to follow the production process, holding the staff accountable for meeting processing goals.
• Perform opening and closing of the store as assigned by the manager.
• Cross train and be proficient in cash register procedures and be prepared to substitute for a Customer Service Coordinator.
• Communicates production progress, changes, and all general information regarding to production as a topic during staff meetings.
• Ensure workstations only have necessary supplies and are stocked to meet goals.
• Ensure store is locked, secured and all personnel has left safely when closing is necessary.
• Ensure all Merchandise Processors complete floor work each day for one hour. Ensure product placement and rotation processes are followed to company standards.
• Complete all other duties as assigned by the management team or Store Manager.
• Meet quality and goals by sending in jewelry and merchandise weekly to the Ecommerce Department.
• Ensure compliance with all Goodwill Keystone Area policies, procedures and employee handbook.
• Contributes to the organization by supporting additional tasks and projects as needed.
• Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.
• Communicates progress, problems, and concerns to the Store Manager.

Positions Supervised

This position is not a supervisory position; however, oversight of team includes coaching, training and development of team members. All supervisory duties including, but not limited to hiring, disciplinary action, performance reviews presentation and termination are the responsibilities of Store Manager. Donor Service Representative Merchandise Processor Sales Associate Utility Associate

Qualifications

Education and Experience

• High School Diploma or GED equivalent; or three (3) years related experience.
• Supervisory experience preferred.
• Previous retail or manufacturing experience preferred.

Skills/Abilities/Qualifications

• Must be able to work in an open warehouse environment being exposed to various weather and temperatures.
• Ability to follow verbal instruction, work and communicate as a team member.
• Must be able to read and write in English.
• Must be able to continuously preform repetitive work.
• Must exhibit a high level of integrity and business ethics.
• Requires a high level of adaptability and flexibility including but not limited to scheduled work hours.
• Must be able to push, pull and lift up to 40 pounds frequently.
• Must be able to use a computer, calculator and other technology Goodwill uses for backroom operations.
• Must complete and successfully pass State background check, C ild Abuse Clearance and FBI Clearance.

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.

Goodwill Keystone Area is an Equal Opportunity Employer (EEO/Disabled/Veterans Employer)