Production Cook | Full Time

Omni Hotels & Resorts; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Omni Austin Hotel Downtown is seeking a Production Cook to lead all prep and production for the banquet culinary operation, ensuring high quality and presentation in line with hotel standards.

You will work with the Executive or Sous Chef to plan menu development, maintain food safety, manage station setups, and support event buffets. The role requires reading recipes, knife skills, and the ability to thrive in a fast-paced, guest-focused environment.

Qualifications

• Candidate must be able to read recipes and execute meal service.
• Hands-on food and beverage knowledge and a working knowledge of the hospitality business.
• Three to five years of relevant cooking experience in a large convention hotel.
• Must have proper knife handling skills.
• Willingness to work flexible hours including mornings, nights, weekends, and holidays.
• Strong customer service skills with a friendly demeanor and problem-solving abilities.
• Ability to engage guests at all levels and provide warm, personalized service.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Must maintain professional appearance and hygiene at all times.
• Clear written and verbal communication in English with guests, management and co-workers.
• Computer literacy including payroll/scheduling/time-off systems and kitchen equipment.
• Must provide unexpired Serve Safe certification at time of hire.

Responsibilities

• Consistently maintain and refine service standards, ensuring compliance with laws and regulations.
• Contribute to day-to-day culinary operations for all banquet functions, including food production.
• Perform all banquet cook tasks: prep, production, plate-up, cleaning of kitchen and equipment.
• Complete sidework and assist with food service prep and equipment cleaning as assigned.
• Maintain health, safety, and sanitation standards and prepare for health department inspections.
• Ensure cleanliness and upkeep of food prep and storage areas.
• Assist in menu development with the Executive or Sous Chef and create current, relevant dishes.
• Know all menu items and stay informed on local and international market trends to drive sales.
• Forecast food quantities to manage costs and minimize over/under production.
• Ensure high food quality and presentation, and support event buffets when scheduled.
• Address guest feedback promptly to convert to repeat visits.
• Support kitchen sanitation operations and timely service delivery to banquet areas.
• Report equipment issues and maintain hotel assets in good condition.
• Attend daily stand-up meetings and assist leadership in goal setting and organization.
• Maintain professional appearance and safety standards at all times.

Skills

Read recipes

Food & beverage knowledge

Knife handling

Flexible hours

Customer service

Fast-paced environment

Positive demeanor

English communication

Tools

Payroll systems

Scheduling software

Kitchen equipment

Kitchen equipment

Job description

Omni Austin Hotel Downtown Experience the energy of Austin while building a career with purpose at the Omni Austin Hotel Downtown. Nestled in the Live Music Capital of the World, our hotel sits just steps from the iconic 6th Street Entertainment District, the Texas State Capitol, and surrounded by legendary live music venues, creative culture, and Austin's vibrant culinary scene. At Omni, we blend Texas charm with modern luxury, offering both guests and associates a one-of-a-kind experience that captures the true spirit of downtown Austin.

Our associates thrive in a dynamic and upbeat environment, supported by comprehensive training, mentorship, and opportunities for career growth. We take pride in fostering a culture built on respect, gratitude, and empowerment - one that encourages our team members to learn, grow, and advance within the company. Working at the Omni Austin Hotel Downtown means being part of a brand recognized for exceptional service and genuine hospitality. If you're friendly, motivated, and passionate about creating memorable experiences, the Omni Austin Hotel Downtown may be your perfect match. Join a team that celebrates hospitality, heart, and the unmistakable energy of Austin - where every day brings something new.

We are looking for a culinary leader to join our team as a Production Cook . This person will be responsible for all prep and production for the banquet culinary operation, in accordance with hotel standards. The Production Cook comprehends the food and beverage menus and cooks all food to high quality and presentation standards.

Responsibilities:

• Consistent maintenance and refinement of service standards. Ensures compliance with applicable laws and regulations.
• Contribute to the day to day culinary operation for all banquet functions, to include efficient and effective food production.
• Perform all necessary tasks of a banquet cook according to hotel operating procedures to include but no limited to food prep, food production, plate up, kitchen and food equipment cleaning.
• Perform all sidework as assigned by management including but not limited to food service prep, the cleaning of food and beverage equipment, tables, walls, shelving and floors surrounding assigned work area.
• Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections.
• Responsible for the upkeep, safety and cleanliness in food preparation areas, refrigeration and storage areas.
• Responsible to adhere to all proper trash procedures.
• Work with Executive or Sous Chef to plan and implement menu development. Produce current and creative dishes that are relevant with hotel concepts.
• Must retain and maintain complete knowledge of all food and beverage menu items.
• Maintain up to date knowledge of local and international market trends in order to create food products that are relevant, thereby maximizing sales opportunities.
• Control requisitioning of food quantities by forecasting volume to achieve maximum profitability by avoiding over/under production.
• Responsible for ensuring that the correct standards are being maintained. Responsible for ensuring a high food quality and presentation.
• Responsible for working carving stations for event buffets when scheduled and necessary.
• Ensure positive guest service and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Contribute to the kitchen sanitation operation and timing of service out of the kitchen and into all banquet areas. Ensures prompt delivery and quality control from point of departure to arrival.
• Responsible to maintain all equipment to a high standard. Report any equipment issues to the Banquet Chef for maintenance.
• Responsible to maintain all furniture, fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and equipment.
• Executes all necessary instructions on BEOS for events and inspects all banquet food stations prior to event start. Handles all special requests and pop ups as needed.
• Responsible to attend daily stand up meeting to gather relevant information prior to each event.
• Assist in developing specific goals and plans to prioritize, organize and accomplish set goals.
• Encourages and builds mutual trust, respect and cooperation among associates. Treats co-workers fairly and equitably.
• Maintain a professional, neat and organized appearance according to Omni standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Conduct/attend all required department trainings and meetings.
• Perform any other duties required by leadership.

Qualifications:

• Candidate must be able to read recipes and execute meal service.
• Candidate must havehands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.
• Candidate must have three to five years of relevant cooking experience in a large convention hotel.
• Must have proper knife handling skills
• Must be willing to work flexible hours as needed during busy times and high-profile events, including morning, nights, weekends and holidays.
• Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
• Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all time.
• Clear, concise written and verbal communication skills. The candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
• Computer literacy to include: Payroll / scheduling/ tome off request systems and Kitchen Equipment.
• Must be able to provide unexpired Serve Safe certification at time of hire.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.