Production Control Clerk

Tlingit Haida Tribal Business Corporation; Pueblo (CO); On-site; USD 58,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

TRICARE Supplemental

Critical Illness insurance

Company-Paid Life and Short-Term

Optional Long-Term Disability

401(k) Retirement Plan

Identity Theft Protection

Employee Discounts

Wellness Seminars

Job summary

Tlingit Haida Tribal Business Corporation (THTBC) is seeking a data-oriented administrative professional for a 2nd shift role at Fort Carson. You will compile production data, manage work orders, and communicate with customers to ensure service satisfaction.

The ideal candidate has a high school diploma or GED and at least 1 year in an administrative office setting, with strong data-entry skills and MS Office proficiency. This is a non-exempt, shift-based position requiring safe work practices.

Qualifications

• High school diploma or GED equivalent.
• One year of administrative office experience.
• Data entry skills and accuracy utilizing various databases/software.
• Familiarization with CMMS, GFEBS a plus.
• Strong MS Office skills (PowerPoint, Word, Access, Excel) and MS Windows.
• Must be able to successfully complete a National Agency Check with Inquiries (Tier 1).
• Must possess the ability to work in a high-volume office area and interface with customers.
• Must possess the ability to work in a team setting and be flexible with short-notice changes.

Responsibilities

• Compiles and records production data from orders, tickets, specifications, and worker sheets.
• Receives, records, and distributes work orders to Coordinators on customer requests.
• Contacts customers to ensure satisfactory service and relays instructions.
• Analyzes, inputs, reviews, and updates statistical/contractual reports and databases.
• Writes production reports and maintains document files.
• Follows up on suspense items to ensure timely completion.
• Adheres to policies, procedures, and safety regulations.
• Produces quality products and services; completes training within required timelines.
• Performs other duties as assigned.

Skills

Data entry

MS Office (PowerPoint, Word, Access, -

MS Windows

Customer service

Teamwork

Education

High school diploma or GED

Tools

CMMS

GFEBS

MS Office

MS Windows

Job description

Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one.

For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska.

Together We Grow – One Mission, One Team – With a Commitment to Serve

Shift: 2nd Shift: 4:00 pm to 12:00 am - Mon - Fri

Work Location: Fort Carson

Labor Category: Non-Exempt | SCA

Clearance Level: Public Trust

Travel: N/A

Pay Rate: $29.26/hr

About the Role

This position compiles and records production data for industrial establishments to compare records and reports on volume of production, consumption of material, quality control, and other aspects of production.

What You'll Be Doing

May perform any combination of the following duties:

• Compiles and records production data from customer orders, work tickets, product specifications, and individual worker productions sheets following prescribed recording procedures and using different word processing techniques.
• Receives, records, and distributes work orders to Material Schedule Coordinators upon customers' requests for service. Records information, such as name, address, facility to be repaired, or service to be rendered, prepares work order and distributes to the appropriate individuals.
• Calls or writes the customer to ensure satisfactory performance of service, keeps record of service calls and work orders, may dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment.
• Analyzes, inputs, reviews, and updates statistical/contractual reports and database entries for accuracy, calculating such factors as types and quantities of items produced, materials used, amount of scrap, frequency of defect, and worker and department production rates, using various office methods.
• Additional tasks include writing production reports based on data compiled, tabulated and computed following prescribed formats, maintaining files of documents used and prepared.
• Follows up on suspense items to ensure timely completion.
• Adhere to company policies, procedures, and safety regulations.
• Consistently produces quality products and service.
• Completes all training within required timeline.
• Performs all work in a safe and secure manner.
• Performs other duties as assigned.

What We're Looking For

• High school diploma or GED equivalent.
• One-year experience in administrative office setting providing the necessary skills to perform the tasks of the position.
• Data entry skills and accuracy utilizing various databases/software required.
• Familiarization with Computer Maintenance Management System, (CMMS), GFEBS a plus.
• Knowledge of office automation software (MS Windows, MS Office, including PowerPoint, Word, Access, and Excel) required.
• Must be able to successfully complete a National Agency Check with Inquiries (Tier 1) background check.
• Must possess the ability to work in a high-volume office area and interface in a positive manner with co-workers and the customer.
• Must possess the ability to work in a team or alone and be able to change jobs on short notice.
• Performs all assigned duties in accordance with established policies, procedures, and directives.
• Displays courtesy and skill in dealing with internal and external customers, coworkers, and management.
• Accurately maintains and updates records to enable quick and efficient retrieval of information.
• Ability to work independently.
• Ability to speak, read, and write English.
• Must possess the ability to interact well with others in a team setting ability or alone and be able to change jobs on short notice.
• Highly motivated, flexible organized and must be detail oriented.
• Strong customer service and interpersonal skills.
• Must be able to maintain ability to access government worksite.
• Must have practical knowledge of worksite safety, occupational hazards, and standard safety practices.
• Must be able to work alternate and extended shift schedules when necessary to meet the customer's mission requirements, including weekends and holidays.
• Must have and maintain a valid state driver’s license to operate a company vehicle.
• Must have a safe driving record, as defined by Company policy, to operate a company vehicle.
• Must be able to successfully complete a drug/alcohol test and a criminal record check.

Physical Demands & Work Environment

• Must be capable of working under tight time constraints in a high-volume environment with multiple priorities.

Why Us?

At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services—we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people.

We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow.

Join us and be part of a team where your work matters.

We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include:

• Medical, Dental, and Vision coverage
• TRICARE Supplemental
• Critical Illness insurance
• Company-Paid Life and Short-Term Disability insurance
• Optional Long-Term Disability
• 401(k) Retirement Plan
• Identity Theft Protection
• Employee Discounts
• Wellness Seminars

For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement.

Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws.

Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law.

Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.

We invite applicants to voluntarily share demographic information. If you choose to participate, your responses will be used in aggregate to help us identify opportunities to improve our hiring process.