Production Cloud & AI Solutions Engineer

AMD; Bellevue (WA); Hybrid; USD 160,000 - 210,000; Full time

Benefits offered by this job

AMD benefits at a glance

Job summary

AMD is seeking a Cloud and Customer Solutions Engineer within its Applied AI team. You will embed with leading AI customers to bring AMD Instinct GPU clusters from delivery to sustained production excellence.

The role demands ownership of customer outcomes, production readiness, and cross-functional collaboration. You will write production code, operate live clusters, and drive improvements to ROCm, the open-source serving ecosystem, and reference architectures.

Qualifications

• 5+ years of production software or infrastructure engineering.
• Hands-on GPU compute at scale: deployment, training, or inference, with debugging.
• Strong knowledge of AI infra stack: Kubernetes or Slurm, containerized GPU workloads, RCCL/NCCL, RoCE/InfiniBand, Prometheus & Grafana.
• Cloud platforms (AWS/Azure/GCP or NeoCloud) including hybrid and bare-metal patterns.
• Proficiency in Python and at least one systems language; read & modify large codebases.

Responsibilities

• Own customer deployments end-to-end: cluster bring-up, burn-in, cert, workload onboarding, performance validation.
• Deploy and tune large-scale training and inference stacks across cloud, NeoCloud, bare-metal environments.
• Lead root-cause analysis and resolution of production incidents; Sev-1 handling.
• Deploy agentic AI solutions with Data Engineers and own production behavior.
• Build observability, benchmarking, and validation tooling for production-ready clusters.
• Transfer operational capability to customer teams via docs and runbooks.
• Contribute field learnings to knowledge bases and upstream projects.
• Provide upstream ROCm fixes and reference-architecture updates.

Skills

Production engineering

GPU compute

Kubernetes

Slurm

RCCL/NCCL

Python

Systems language

Open-source

Customer facing

Distributed systems

Education

Bachelor's degree in CS/CE

Master's degree preferred

Tools

Prometheus

Grafana

ROCm

NCCL

CUDA

Job description

AMD is seeking a Cloud and Customer Solutions Engineer within its Applied AI team. You will embed with leading AI customers to bring AMD Instinct GPU clusters from delivery to sustained production excellence.

The role demands ownership of customer outcomes, production readiness, and cross-functional collaboration. You will write production code, operate live clusters, and drive improvements to ROCm, the open-source serving ecosystem, and reference architectures.